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Review Highlights - One80 Realty

But Haley was very patient and made note of what our individual preferences were in regards to a home.

Mentioned in 3 reviews

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Preferred Rate - Brentwood

Preferred Rate - Brentwood

(27 reviews)

Our Preferred experience with Preferred Rate during the loan process for the buyers of our home was…read moreextremely frustrating and costly. What should have been a straightforward transaction turned into a drawn-out ordeal that lasted over 40 days due to mismanagement, poor communication, and a lack of accountability. Key Issues: 1. Unacceptable Delays: Despite assurances that the loan was "clear to close," the process dragged on for weeks. This led to multiple missed deadlines and forced us to repeatedly extend rate locks, jeopardizing our own contingent purchase. 2. Lack of Accountability: Communication from Chris Lekousis, VP of Operations, and his team was vague and inconsistent. We were given conflicting information and left without concrete timelines. The team failed to address critical issues in a timely manner, requiring us to step in to advocate for progress. 3. Significant Financial Impact: Due to Preferred Rate's delays, we incurred over $3,000 in additional costs, including: 1st Rate Lock Extension: $750 2nd Rate Lock Extension: $375 3rd Rate Lock Extension: $375 Storage Fees for Belongings: $577 Option Money Paid to Sellers: $1,000 4. Prolonged Stress: The process forced us to live without our belongings for weeks, caused unnecessary stress, and left us scrambling to meet deadlines for our own purchase. he 40+ day delay and lack of professionalism demonstrated by Preferred Rate caused undue stress, financial loss, and significant inconvenience. Despite repeated follow-ups and clear communication of our concerns, the resolution has been inadequate. We strongly discourage others from working with Preferred Rate and recommend seeking a more reliable and professional lender.

I attended Preferred Rate's first-time homebuyer seminar last Saturday. I heard about it via a…read moreflier at an open house I went to in Oakley. These seminars are held on the second Saturdays of the month. I am in the early stages of planning to buy a home. I know some things, but definitely not everything and was looking to learn more. The seminar was very helpful with Rob in attendance who answered my questions about the loan process. He explained the different types of loans, programs, and everything about the process. They also had a realtor team in attendance to help explain more about that side of things. I would encourage those looking to be informed on the loan process to attend one of their seminars. I appreciated their time!

Robert O'Malley - Preferred Rate - This office is the best!

Robert O'Malley - Preferred Rate

(5 reviews)

The O'Malley Team is great because they are organized, they have strong values, and they have the…read moreambition to get the job done! I love this team! Grant Inaba #GoodAgent

I wanted to write a review for this lender because I just moved into my forever home four days ago…read moreand they are the ones who made it happen. I actually was working with another lender in the Brentwood area last year and they were very dismissive and ultimately, they could never get me funded. I had a couple issues that were holding me back like low credit score and past taxes. But Rob and his team were very creative - they put together a game plan and I was able to move in within a short time! I'm telling you - there is no way I would have been able to get funded right now if it weren't for the O'Malley team and their ability to overcome the obstacles. Home buying is a very stressful experience. I personally didn't even want to buy a home for this reason. I thought it was going to be way too hard, unachievable and way too stressful. But Rob and John W. were exceptional. I explained my concerns and what happened with the last lender and they said they'd take care of everything. They were able to help me get my score where it needed to be within a few short weeks. I can't say enough about this lender and I'm so thankful I had them. If I had to give them a grade, it would be 105%. A perfect score plus extra credit because that's exactly what they're worth. Thank you Summit Funding!

One80 Realty - realestatesvcs - Updated May 2026

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