My visit went better than I expected based on reviews. I had a terrible fever and couldn't book a…read moresame-day appointment at my go-to center. I made an appointment here two hours ahead of time and I was seen five minutes before my appointment time. I spent about a half hour in the waiting room after checking in, but I was early, so it wasn't a big deal. My nurses and practitioners were all kind and understanding. They kept testing until we found the root of my issues and made sure I understood the severity of my condition. They also kept me in care until my fever went down. I'd recommend this place to anyone in need of urgent care. It's not glamorous, but I was given the care that I needed.

Appointments mean absolutely nothing nothing to this place. To call this mess an "Urgent Care " is…read morenot only misleading, it is absolutely false advertising. Medstar has a decent system, just not enough people. Three months to see your primary care is pretty normal. They will urge you to go to the URGENT CARE Instead. I have been going to Medstar since 1989. I think my new retirement hobby will be talking to people to gather data on Medstar.

We were in late on a Sunday with our toddler who got a Lego carrot stuck up his nose. Jennifer and…read moreLincoln were absolutely amazing! They worked so hard to get it out while keeping our son calm. We were so thankful! And would see them both again any time. Aside from The amazing medical staff the front desk staff was friendly and helpful. The facility was clean. Would go again if needed.

I'm very disappointed with my experience at this urgent care. We have been waiting for almost 3…read morehours and my brother is in significant pain with difficulty walking, yet we have not been seen or given any clear updates about the wait time. I understand that urgent care centers can get busy, but the lack of communication and long delay is very concerning, especially for patients who are in pain. When we asked about timing, we were not given a clear answer, which makes the situation even more frustrating. Because of the long wait and my brother's worsening condition, we are now considering leaving without being seen. This experience has been very stressful and not what we expected from a medical facility.

I was about to go out of town and I started to get the feeling some type of ailment was creeping…read morein. I knew I wasn't feeling great and I started to feel it get worse and worse over the course of my day at work. When I was at the point where I knew I wasn't feeling great entering fatigue area, I left work to get checked out. I looked for a place off the Metro and nearby where I lived. Not just that, but it would not take me that long to get there. This fit all those requirements. Showed up, signed myself in, and was gearing up for a wait. However, it was mere seconds and they started my intake. Back to the waiting room and I was ready to settle in, but in a few minutes I was back in an exam room. Vitals taken, changed into a gown, and back in the room. Before I knew it a slew of tests were done to rule out the usual. I also had a chest x-ray, all before I was even seen by a doctor. I was happy to hear that it wasn't anything they tested for, and the chest x-ray showed nothing. But I was contagious as the doctor put it. The doctor here was excellent. She explained everything to me, why they did the tests they did, and what I was in store for. Everything she told me was actually what I was in store for. Her top advice was to rest. Not go home for a day, but to take the rest of the week off work for recovery. Note provided to cover me at work, a prescription to ebb the cough, and I was ready to head home. The good thing about one of these locations is that you can have your prescription filled here. That is, if their medication dispensing system was working. So I was expecting to get my stuff, get back on the Metro, and be on my way home to start on that rest. But I had to make another stop elsewhere before I could head home.

I came in for xrays on my foot today. They correctly diagnosed a fracture in my pinky toe and…read morereferred me to an orthopedist who was able to see me the same day. Everyone was professional and I didn't wait long at all -- in and out in slightly over an hour. However the PA I saw prescribed me an antibiotic and I was very confused as to why. My toe was swollen and red because it was fractured, not because of infection. I accepted the antibiotic (they have the ability to fill it on site) but waited to begin the medication until seeing the doctor. He was also confused why it was prescribed and showed me that if I elevated my foot, the color changed as bloodflow returned -- i.e., not an infection, just part of the normal healing process. That did make me question the medical decisionmaking I experienced, but thankfully my case was uncomplicated. Other than the poor stewardship of antibiotics, the care was good and I would return.

Dr. Laurie is the best! I'm new to the area and she was so kind and made sure I was able to get my…read moreprescription filled as I've hadn't even had time to find a primary care doctor. The visit was quick, she was so helpful and came through for me so quickly!

I really don't understand why they still open they have patience see students that's not even…read morelicensed to do the job. Dr Laure does not check behind her students they diagnosed the patients with the wrong diagnosis and also put in wrong labs in for the patient they are also overcharging patients and also charging their insurance too I do not recommend them to anyone and they're not even paying half of their employees

Avoid this place. $425 for a 3 minute visit over an earache. Doesn't take health insurance…read more Billing is suspicious. Wish we were warned ahead of time.

I just got a bill for $120 for an appointment from 2019, claiming the total charges were $687…read morebefore insurance paid. I have never been to this office in my life. I have no idea how they even got my personal information and there is zero reason I should be receiving this bill. After looking at other reviews, it's clear I'm not the only one and other people are also getting charged for appointments they never had. This place is shady and a total scam. Something is seriously wrong here.

I know understand the low rating. NP Chang prescribed me with an antibiotics that 3 of my local CVS…read moredon't have. When I called back asked for an alternative, I was told the request takes 4-5 business days. The front desk who takes the call was extremely rude and hung up on me.

I went for a flu test on Sunday. It was positive. Dr. Chang didn't speak very good English. AND…read moreSHE FORGOT to order the Tamiflu! I can't reach anyone, or even leave a voicemail! So I just have to suffer for another 18 hours!! I would definitely NOT recommend it. She provided NO CARE.

Absolutely phenomenal! Dr. Kinney is INCREDIBLE; very knowledgeable, patient, caring, and genuinely…read morecommitted to providing comprehensive care. His bedside manner is also impeccable; other physicians could learn from him. He goes above-and-beyond expectations to provide individualized care to his patients. Hands-down, one of the most consummate medical professionals we've encountered ever; truly sets and raises the bar. If you are seeking exceptional care from a kind-hearted and genuine physician, look no further!

I am from the Bay Area and last week attended our daughter's graduation from American University…read moreand was in DC to help her get set up in her first apartment. Unfortunately I developed an ear infection and bronchitis and fortunately I found Dr. Kinney and Metro Direct Care Medical. I was feeling too sick to try to sit in an ER and the house call from him saved the day and the entire trip. He took a careful medical history, and spent the time to listen as well as inform us of the diagnosis and the options. He prescribed the ear drops and medication that ensured I felt better within a few hours so that I was able to be present for our daughter and heal. He also helped us come up with the right decision not to fly until a few days later than planned to help heal the ear and bronchitis. I wish there was a doctor like him in the Bay Area!

First visit to this Target based clinic. Practitioner was excellent. She listened to my concerns,…read moreran reasonable test, and prescribed meds accordingly. Will definitely go back.

The first time I was here I'd come against my will. I'd just met my now-husband and he was…read moreinsisting that I get malaria medication for my spur-of-the-moment trip to El Salvador the next day; I insisted it wasn't required and thus...I didn't want to pay for it. The doctor also "highly recommended" I get the meds; I said if I got malaria I'd just "shake it off." He was baffled. I was defiant. Now-husband just bought me the meds. I lost my passport anyway. Luckily, I've come a long way in embracing medical care! After self-medicating a sore throat for a week with chicken noodle soup and beer, I developed a hacking cough, then a few days later my voice transitioned first to Ella Fitzgerald and then Louis Armstrong. My husband (actually, now) insisted I go in when my cough started keeping him up at night and my parents didn't believe it was me on the phone. My pcp's phone and Internet was out (Verizon, figures), so I ended up back at good ol' reliable Secure Medical Care. It's nothing fancy, folks, but it IS easy, clean, amazingly fast, and next door to a Rite-Aid pharmacy. The doctor I spoke to was friendly, relaxed, and took his time (such an unfamiliar experience!), and the whole process took under a half hour even though I had no appointment. Awesome. Maybe I'll even go willingly next time!

FYI: If your insurance card does not specify a copay for urgent care, then they will charge the fee…read morefor a specialist. This place accepts Carefirst BCBS PPO, which is why I went there. This place is a good choice if you have a problem and would like to see a doctor quickly. There were multiple M.Ds when I went there, so there is a high probably that you will get to talk to a real doctor. Also they can provide a number of medication on-site so there is no need to go to a pharmacy, im not sure if they take insurance for the prescriptions but in the case of the item that I needed the cash price of $10 was the same as what I would pay at a pharmacy when using my insurance. I did however, see other cash prices which were higher $20-$40 range, which is higher than I have every paid for any generic medication while using prescription insurance. Apart from that there is nothing notable about this place. The doctor was nice but there was nothing remarkable about her bedside manner. Since they take my insurance I may very well go here again and will update my review if there is any more information to add. I did find the insurance information a little difficult to find on their website, so here is a link to the page that details which insurance plans they accept: http://www.securemedicalcare.com/Patient/Insurance