I was extremely pleased with the overall rental experience. Everything went as described. The…read moreequipment showed up about 1.5 hrs before agreed time and the guys offloading even offered to set the tables up. The attendant for the bull was friendly and attentive. At no time did I feel that those riding the bull were in harms way. We had 5 year old to 75 year olds all enjoying the experience. All the guest had something they will remember. Not only will I use Skyhigh again I will recommend to others. Thank you.

I reserved a 24-foot water slide for our Fourth of July party for approximately $1,600. On the…read moremorning of the event, around 11:00 AM, I received a voicemail saying the slide had been damaged and they were canceling my reservation. They mentioned they had a replacement available. I returned the call within about 30 minutes, but by then I was told the replacement had already left the warehouse and was no longer available. That left us without a slide on the day of our party, with a house full of kids and guests and virtually no chance of finding another rental on one of the busiest days of the year. I understand accidents happen and equipment can get damaged. My disappointment is that there didn't seem to be a backup plan to make things right for a customer who had reserved a premium rental for a major holiday. When you're spending this much money and planning an event around a specific attraction, reliability matters. Unfortunately, this experience was incredibly stressful and disappointing, and I wouldn't feel comfortable depending on this company for an important event in the future.

This is my first visit. I was invited to go to a baby shower. I was told that men attend these now…read more The venue was really, very nice. There's plenty of parking outside and inside is set up where you can have tables and chairs in one area and there's an area where they serve food out of. We attended because one of our relatives is expecting. We had a good time we played a few games and food was served. This is still pretty new to me, but I would recommend this place wholeheartedly.

The pictures will speak for themselves!! overall everything was beautiful! This is a one stop shop!…read moreThey have great packages and add-ons! They work with you in terms of payment with allowing you to put a down payment and have the remaining balance paid by the day of the event! The venue is beautiful and me and my guests absolutely adored the 360 Photo Booth... More like a mini photo booth castle! I highly recommend and will be using them again!

This location was still in the opening process when I visited, but I was blown away by their…read moreinventory of florals and accessories, balloon stock which was Gemar brand, and they also offered party rentals such as marquee numbers and letters, and custom backdrop pieces that were gold in color! I will certainly return in the future!

Customer service is a struggle only 1 person speaks English and it's broken English, I'm not sure…read moreif that's the main issue, they have their own terms for things, such as (reservation instead of booking). It's difficult to communicate with them in one call. They aren't hesitant when apologizing, they have good intentions and their rental prices are reasonable. I would suggest writing down what you are purchasing taking a photo of the receipt and maintaining a calendar with times, names, and prices. I rate 2 1/2 because of their selection and prices. If you're okay with a slight frustration, all will be well.

It takes a lot to impress me but this company did such a wonderful job…read more I was extremely impressed with their: 1. response time to my inquiries 2. punctuality at drop off and pick up 3. thoroughness of paperwork 4. cleanliness of bounce house (looked like new) 5. commitment to safety (they checked out bounce house on site and used all the stakes) 6. professionalism of staff They even provided other birthday supplies that I needed but hadn't obtained. Simply amazing. The owner should teach a course on how to run a small business and how to treat your customer. Fantastic job and I highly recommend this company to everyone I know and use them in the future.

We told them we have 44 dollars to spend, but the lady completely messed up our order saying that…read morewe don't have enough money. So we didn't get our item and i will never be buying again.

This small business was set up in thousand trails. They were closed down and hooked up ready to…read morepull out. My wife, 2yr old and I had eaten earlier but needed a snack. Took the golf cart down to see what they had. The owner came out spoke to us. Very nice guy.... In short even though they were closed up and ready to pull out he made me and my son a hot dog. Hot dog was great and the customer service was even better. If you see them take a minute order a snack and have a great time with Conroe party connections. Thanks for looking out man.

I attended a dance event at this facility. It was super clean, modern looking and spacious. They…read morehave a full kitchen and restroom/sitting area. There is a small entry /lobby that was used to check in. There was a photo kiosk that was super fun and a small area to take pictures in front of a wall with balloons. Seems like the color theme can be set up as needed. Nice for a small reception or party. We didn't have any tables/chairs but seems like it would be fine for a nice, cozy group event. The only issue is the parking. Unless there is parking somewhere else that I didn't see, it could be a problem. A lot of the businesses have their parking marked. I parked in the front and just walked to the venue.

We rented this venue for a baby shower. It was perfect! Very spacious, has a kitchen, private room,…read morerestrooms. Mrs. Nova has everything to host a perfect celebration. We will definitely be returning for future parties.

I booked them for my birthday party a couple weeks ago, they came an hour early to set up and had…read moreeverything ready in time for the party. They even brought a speaker and mic for us to use which was great for singing happy birthday and made it so much more enjoyable! The people were so nice and helpful, I'll definitely be booking them for future parties!!

We had never booked a water slide before; we chose Boogie Bounce based on location and the kind of…read moreslide we were looking for. We booked "The Pool Party" 20 ft water slide, and also the backyard-play Connect Four game. Booking the slide was easy on their website. Their rules were easily understood on their website, and the requirements for the slide (area size, area conditions, items needed) were well explained, so that we knew we had the space and the required items (grassy area, enough room, water hose, outlet, etc.). Everything went very smoothly. Communication was great. Delivery and pickup went great. We had a total blast.

I booked Boogie Bounce Houston for my daughter's 3rd birthday--a Minnie Mouse 6-in-1 water slide,…read moretables, chairs, and a cotton candy machine--expecting a smooth experience. Their own terms clearly say, "We will call or text you with a delivery time the day before the event. We will give you a 1-2 hour delivery window... Our routes are planned to ensure every order is delivered and setup on time." That turned out to be COMPLETELY FALSE. Despite a text saying delivery would be between 11 AM-1 PM, no one showed. NO call. NO update. I had to chase them down, and the rental finally arrived barely 15 MINUTES before the party started. The driver was polite but didn't know how to operate the cotton candy machine because, as he said, "I'm just the delivery guy." The worst part was speaking with Kirk, the manager. He was DISMISSIVE, RUDE, and completely UNPROFESSIONAL. He cut me off, said, "You're upset even though you enjoyed the rental and had your party," and HUNG UP on me before I could respond. He confirmed a partial refund--$51.75 back to my card in a few days and $23.75 via Zelle--which honestly felt ODD for a business. While I appreciate the refund, a SIMPLE APOLOGY for the stress this caused would have meant FAR MORE. I actually wanted to post this review the night of my daughter's party, but I chose to wait until the refund processed to give them the benefit of the doubt. As a Black woman, I was deeply ASHAMED of how Kirk carried himself and how this reflects on the business. I truly hope he's held accountable because situations like this are exactly why people hesitate to support small, minority-owned businesses. This company made what should've been a joyful day incredibly STRESSFUL. I will NEVER use them again and urge others to think twice if you want your child's party to go smoothly.