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    Bigtime Bouncn

    5.0 (1 review)
    Closed 10:00 am - 5:30 pm

    Services - Bigtime Bouncn

    Inflatable rental

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    7 years ago

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    Ken B.

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    Torkay Event Services - Torkay Events getting the people GOING near the end of the night. 
Reception: McCormick Home Ranch. Photog: Rachel McCauley.

    Torkay Event Services

    (18 reviews)

    Recently called wanting to place an order for tables and chairs. The customer service…read morerepresentative "Katrina" was very rude and disrespectful. Mocking me over the phone cause i couldn't hear her. (I just wanted to rent tables and chairs) I will never understand someone working customer service with no adequate.

    We were having a small gathering for a bridal shower and we rented 3 tables and 12 chairs (10…read morepadded and 2 unpadded because that is all that was available). The padded chairs cost twice as much as the unpadded, but we were okay with that. Booking the equipment was very easy, and the company confirmed our order and a few days before the event we were sent an email on how to pick up the equipment. (We opted to pick up ourselves). Before pickup I received a voicemail letting me know that the chairs would all be padded because of an error on their side, but we were fine with that change. Upon pickup, we were surprised that there were no padded chairs available and only 2 tables and a child's table. We tried contacting Katrina but with no answer, so we took the unpadded chairs and three tables. We were able to make what we had work, but I was disappointed with the outcome especially at the 11th hour. We never heard back from the company for direction as to what to do despite calling and leaving a message. I did follow up with the company a few days after the event and let them know what happened. They offered a refund for the difference of the chairs, but the communication was lacking. The follow up was all on our side even to check on a refund. Unfortunately, I do not recommend Torkay, and I will not use them again.

    Moonstruck Rentals - Mega Obstacle Course 69' Long

    Moonstruck Rentals

    (16 reviews)

    Let me first stress that the bouncy business is "hopping," maybe even "jumping." Ok corny pun out…read moreof the way, but seriously it was slightly overwhelming. Thankfully I was sent to Moonstruck Rentals by recommendation and am glad I took them up for business. First and foremost they were super quick and responsive to all my questions. Their company is organized, straightforward, and everything is easy to understand when it comes to picking and choosing your inflated entertainment, and believe me when your searching through all the various business offering these services you will understand. The rental is delivered in the AM between 8AM-1130AM and pick up between 6PM-930PM. There isn't a set hour allotment, and they even called me the evening before to assure me that they would be delivering my rental at 1030AM, which by the way I missed their call so they sent me a text! Can we say awesome service! Being within 15 miles of the business zip of 77388, my delivery was free, score! A deposit of $50 was required for reservation and the rest of the payment is collected after rental arrives and is set up. Let me just say these guys were punctual, they arrived at 10 (early, say what?) and they had my super clean, blue and green bouncy castle with dinosaur themed banner up and going in less than 30 minutes, can you say "jumping" for joy! Pick up was later that evening long after my party had ended so there was no worry on crying kids throwing unnecessary fits due to being cut short, in fact I think most of my guests were bounced out! I highly recommend Moonstruck Rentals for all your party rental needs, great service, great quality, awesome pricing, and super efficient! Thanks Moonstruck for making my son's second birthday very memorable!

    I am blown away by the amazing customer service and the speed of this company! Heather was so so…read morekind to me and my crazy requests and she was talking to me through every step. The two gentlemen that picked up and delivered very last minute truly just topped off an amazing weekend. They were both so kind and everything went so smoothly. 10/10 would recommend! I will absolutely be using this company again

    Bigtime Bouncn - bouncehouserentals - Updated May 2026

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