We've been going here for years. Chris, the owner is a great mechanic and deals fairly with the…read morecustomer. He's not going to nickel and dime you with unnecessary repairs. His work on our last three vehicles has been excellent. The pricing is fair. I highly recommend you use Hatboro Car Care.

If you need a competent and honest mechanic for your life, this is a place to go. He will try to be…read moreas cost effective as possible for customers and also does very fine detail works. My only regret is that I found a mechanic that I can trust in my life 3 months before I move out of state.

This shop has let me down on countless occasions, but I'll…read moreonly mention the most recent because I can't be bothered with the rest. I'm so easy going because I have 10 years under my belt of running service centers, so I gave them 2 week notice, 1 week notice, for bringing them my truck so they don't feel rushed. Boy did it get thrown back in my face. I don't even feel like getting into most of it. They will make you feel like an annoyance if you have an issue after they fixed something. Their mechanic caused 3 separate issues on my truck after the repair. After diagnosing it all and fixing it myself in the cold with a flashlight, I went in and spoke to the manager for 20 minutes and he ended up apologizing after arguing my case with him which was kind of nice. He said he couldn't offer any sort of refund because I fixed it myself? (I had another shop verify the issues and give me a report before I fixed them). Whatever. I'm easy going. I said call me with a quote for my water pump and help me out with the cost and i'll come back anyway. I don't hold grudges it is what it is. The manager shook my hand and said of course. That was almost 2 weeks ago. No call, no quote. I called last Friday and asked for someone to call me. They said they'll call me back, no call. They will avoid you at all costs and it is very depressing because this shop was so close to my house, and after changing careers I just wanted a shop that I could pay to do all the maintenance on my truck. Shame on you.

I've been going back and forth on if I should write this review. I hate to give negative feedback…read more I've talked with many people and they convincing me it's better to leave this comment to warn others of what happened, so they can be aware and make a decision on whether or not to come here. On May 12th I dropped my car off at Wensels because my head gasket was blown. I live in the apartment complex next to the them so I just walked home. They gave me a call and said it will at least take a week and a half and that is would be between $1500-$2000. I said that's fine. A few weeks go by and I don't hear an update. I called them and they said "We are working on it" More time has passed and I still don't know what's going on with my car. I walk over and they tell me my engine needs to be replaced but they said they will get a used one, and will keep me at the original price they quoted, however it would be on the higher end of my original price quote. I made it clear I only have $2000 saved and that if they can keep it in that price range to go ahead and fix it. Months go by and I leave multiple messages asking for updates. About 4 months from the time I dropped it off until now, I finally get a call back on my voicemail September 3rd telling me my car is done but it's $2732.86. That is about $800 more than they had quoted me. Reviewing the receipt there was charges for things I didn't ask for, like they took off my perfectly good gas cap and exchanged it with a lousy one. Why do that? They didn't even connect the cap to the car but yet this is a charge they charged me for. I let them know that I do not have that money and that I only have $2000 saved. Another week goes by and they called me on September 11 to tell me that I can get my car back at $2000 but there would be no warranty. I figured it wasn't worth fighting over and this has been a mess from the start so I just agreed. Since I was at work I had someone pick up my car up for me. The first thing I noticed when I saw it, it had new scrapes, dings and scratches on the car. Very upsetting. I took it to another car shop to have it checked out since I didn't have a warranty on it. They said the back of the rotors which are metal and the wheel hub (metal) were rubbing creating a horrible sound and was dangerous to drive like that. This is costing more money and more time in a shop. Also, my front headlight was out and windshield wiper fluid tube was cut in half. This is being fixed at another shop because of how careless Wensels was. This whole experience has been a nightmare and I had to cancel many things due to not having my car back.

If you're in need of a mechanic, I definitely recommend JNJ Automotive in Gloucester City. He is a…read moremobile mechanic, he comes right to your house. He's very respectful and polite. He showed me what was wrong with my truck and also explained in detail how he was going to fix it. He went above and beyond. He has good rates, no-nonsense here. Great response time too.

I have been a customer of Albert's Automotive for over 30 years. Their mechanics are 1st rate. They…read morenever do work on your car if it is not needed, and they will not gauge you on their pricing. Albert's Automotive has saved me time and aggravation over the years by doing only what is needed on my cars. Even though I no longer live in NE Philly, I still drive from Cherry Hill to Albert's Automotive when I have a bigger issue with any of my cars. They have earned my trust, which I do not give to mechanics that easily. I highly recommend Albert's Automotive to anyone who needs a good and reliable mechanic.

For people like me who endlessly research and compare quotes to try to save a few bucks, buying a…read morecar is an absolute nightmare. In my experience, dealing with car salesmen is like trying to make friends with your prison bunk mate who you just met and you play nice with at first but aren't sure whether or not they're going to shank you in your sleep. This was my experience for most dealers as one by one they refused to provide quotes, ghosted me or outright insulted me for daring to take their sh*tty quote and share it with another dealer to see if they were willing to beat said sh*tty quote. But Katharine at Faulkner was like a breath of fresh air compared to the two faced monsters at most of the other dealers. She was kind, genuine, responsive and great to work with through a process that I hated from the moment I reached out to my first dealership. I wish the car buying experience could be what Katharine provided for everyone interested in purchasing a vehicle. I highly recommend Katharine for your saleswoman and encourage anyone who is interested in buying a vehicle to ask for her by name if you want a car buying experience that all dealerships should strive for.

Very poor communication from start to finish. Had we not called service department an hour before…read morethey closed we would have been stranded without a loaner car. Again when car was finished, 3 days later than told... no phone call. We had to call. Price quoted was nearly doubled. Quoted $700 final bill $1300. When we questioned bill the service guy reduced to $1000. Felt like i was dealing with a salesman. Never going back.

On the small number of occasions when I have had done work at this shop, it has been done well, and…read morein a timely manner. HOWEVER, I recently called to have a potential end-of-life check done on my car, and I was told it would be done, I wouldn't be charged, and I authorized no further work. The specific check I requested was simply for someone to drive my car up the street, and let me know the origin of the noise it was making. *NO FURTHER WORK WAS AUTHORUZED.* I ended up being charged for both the check, and light replacements that I hadn't authorized, which totaled out to almost 200 dollars. This is behavior I'd expect from a shop being run out of someone's garage, and not an established shop where I've brought my car for service on multiple occasions. I am now almost 200 dollars further away from being able to pay for the repairs, and this might clinch my decision to get rid of my car, which is absolutely disastrous for my life. Shame on you Shame on you twice for posting a dishonest response elsewhere. ​

They repaired my friend's car after the car's dealer couldn't. Boro Line has always been a positive…read moreexperience. A+

I had a slow leak in a tire caused by a nail. The tech jumped on it & was repaired within 10…read moreminutes. Upon payment, he logged onto a computer for payment. As he selected "flat repair" a window appeared with "$20" for payment. I saw he changed the cost from $20 to $40. Blatant rip off! In the past, I've paid $15, $20 for flat reapirs. Never $40. If a flat cots $40, I can't imagine brakes or oil change. Go somewhere else for your repairs.

I showed up on time for the appointment. They saw me standing there and started serving people 30…read moreminutes later. What is the point of making an appointment? Ridiculous vehicle inspection. Purely a rip off. Tires are in great condition. They want me to change tires in their shop. We did not get a sticker there but paid the full price. We then went to a dealer shop. No problem. Got a sticker right away. Just went to a third shop for a re-check. The third shop said no problem for the tires, as well. I am sure you don't want to pay someone to screw you up. =========================================== Oct-07-2021 The comment was made 3 weeks ago. For some reason, the comment was made in Google but was invisible. Who knows what this crazy guy did to the post? The manager of the shop replied. He purely lied to people. My car runs great and nothing wrong with the tires. I got the stickers from big certified shops. The truth is that this manager forced me to change tires in his shop to get the inspection sticker. He has been extremely mean at me and kept lying to people even in the public space. 1. I made the appointment at 8am. You agreed the appointment. But you made me wait for 30minutes. It is not my mistake to come to your car shop on time. It is your fault to break your appointment. Shameless! 2. My tires have not problem. Multiple car shops, including Honda dealers approved my car. I got the sticker. You forced me to change tires in your shop to get a sticker. You just want to make money. My car had only run 36000miles. The tires have many miles on them. Are you kidding me? 3. You run a shop to make money. But your heart is dirty, so is your money. Try to do the right thing. Tell people the truth. Be a responsible and reliable citizen.