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    One Safe Place

    2.3 (3 reviews)
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    Recommended Reviews - One Safe Place

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    2 months ago

    My mom was being seen here for therapy and they're awesome they go the extra mile to assist my mother

    Helpful 0
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    Photo of Sunny R.
    167
    13
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    9 months ago

    Helpful 8
    Thanks 4
    Love this 5
    Oh no 2

    2 years ago

    Helpful 10
    Thanks 4
    Love this 3
    Oh no 2

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    Social Security

    Social Security

    3.7(101 reviews)
    8.7 mi

    Efficiency Is Winning…read more I had a positive experience at this Social Security office, especially considering the reputation these offices sometimes get. I live in Downtown San Diego but I needed an appointment within 2 weeks. Q: How long did it take to make the appointment? A: The phone call to reschedule the appointment took about 45 minutes, which honestly was the least efficient part of the process. This could definitely be improved. Q: Was parking difficult? A: Not at all. Parking was easy and convenient when I arrived. Q: Did they take walk-ins? A: Yes. The security guard asked whether I had an appointment or was a walk-in. When I arrived around 10:30 a.m. on a Friday, there was only one person waiting for walk-in services. By the time I left, there were about seven people waiting, so it definitely became busier closer to 11:30 a.m. I don't know the wait time for walk-ins, though. TIP: The first seatingrow closest to the kiosk is the waiting row/line for walk-ins Q: Were you seen on time? A: Yes, actually earlier than my appointment time because I arrived early. That was impressive. Q: What was the office environment like? A: The office was clean, organized, and calm. Even the bathrooms were clean. Q: How was the staff? A: Excellent. The security guard was firm but personable and maintained order without making the environment uncomfortable. I was helped at Window 6, and although I unfortunately didn't get the gentleman's name, he was , thorough and professional without judgment. Q: What was your appointment for? A: I was submitting documentation related to conservatorship and was also able to get a copy of a benefits verification letter during the same visit. TIP: be clear on your appointment description because that will determine how much you can get done in one appointment. Q: How long did the actual appointment take? A: About 30 minutes total, and it moved quickly because I brought all the required documentation with me. Q: Was check-in easy? A: Yes. There is a self check-in kiosk, and you may also receive a QR code by text. I used the kiosk without any issues. Just make sure you have your Social Security number available. Overall, I would recommend this location. I need an appointment in San Diego within 2 weeks and this was the only location that was available The actual in-office process was efficient, organized, and much smoother than expected. My biggest recommendation would be: bring all your documents and mid morning appointments may be best. Parking lot was full at 11:35 a.m. "Efficiency matters when people are navigating important life situations."

    this place sucks, staff very incompetent and rude. they don't know anything they are doing. Have…read morebeen trying to get a SS card for my kid for months now, just to call and find out that all those times an application was never submitted and have no record of it. Worst fucking place ever.

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    Social Security - Line looks like I'm at DMV

    Line looks like I'm at DMV

    Social Security - Exterior

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    Interior

    County of San Diego Health and Human Services Agency

    County of San Diego Health and Human Services Agency

    3.3(10 reviews)
    5.5 mi

    Very short wait time if you arrive early. Good, clean facility. Be patient and it will go well…read morefor you.

    My review is of the San Diego County Social Workers and the County System as a Whole…read more The social services system within the County of San Diego is, without question, one of the most dysfunctional and disheartening public institutions I have ever had to rely on. The structure in place is completely reprehensive--built on delays, miscommunication, and a lack of urgency that actively harms the people who genuinely need help. Recently, I submitted all the documents requested to have my food stamps reinstated under an emergency situation. Our household's food supply was set to run out in three days or less, and I made this explicitly clear. After turning in the paperwork, I called on Monday to verify everything had been received and to explain that we had an urgent need. Despite that, I was essentially given the runaround. The person I spoke with told me there were additional items required--items that the previous staff member never informed me about. Had I been told initially, those documents would have been submitted over the weekend along with the others. Because of this lack of communication and accountability, no one at the county was able to confirm whether we would receive our food stamp allotment before the weekend. As it stands, my children may end up having nothing to eat until they return to school on Monday morning. The fact that a system designed to prevent hunger can't even guarantee food for children over a weekend--after being notified of the urgency--is absolutely outrageous. This isn't just an inconvenience. It's a failure of basic responsibility and human decency. The county's lack of consideration for my children's well-being and nutritional needs is unacceptable. Families should not be left in limbo because information wasn't properly communicated. Emergencies should be handled within one business day--especially when children's access to food is at stake. San Diego County must confront the painful truth: its social service system does not serve the vulnerable. Instead, it traps people in bureaucratic loops that delay urgent help and create unnecessary suffering. I demand real, meaningful change--communication that is consistent, processing that is timely, and a system that recognizes the real-world consequences of its inaction. No family should ever have to fear a weekend without food because of preventable administrative failures.

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    County of San Diego Health and Human Services Agency
    County of San Diego Health and Human Services Agency
    County of San Diego Health and Human Services Agency

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    One Safe Place - publicservicesgovt - Updated May 2026

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