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    One Premier Transit

    5.0 (1 review)
    Open Open 24 hours

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    9 months ago

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    Swift Care

    Swift Care

    2.8(13 reviews)
    3.1 mi
    Speaks Spanish
    Wheelchair accessible

    DO NOT USE!!! I would give no stars if possible! We hired Swift Transportation for a round-trip,…read morewheelchair-accessible ride for my 89-year-old father--who cannot walk--to attend the Marlins game. It was meant to be a very special day, likely his last live baseball game ever, and we spared no expense, spending over $1,000 on tickets to make it memorable and comfortable for him. What we experienced instead was an absolute disaster that nearly ruined the entire day. No one showed up for our 12:30 PM pickup. Despite calling the office to confirm earlier that day, we were left stranded at his assisted living facility. I was on hold for 15 minutes before they hung up, and after that, they stopped answering my calls. By pure luck, I had the number of the afternoon driver (Victor), who called earlier to confirm the 5 PM pickup. I called him, and he was able to get in touch with dispatch--only to tell me no driver had been assigned and they had no solution. We scrambled to find another ride and luckily were able to get a Yellow Cab wheel transport to rush over. We ended up walking into the game in the 3rd inning--missing the start of a day we had planned for weeks and paid dearly for. After the game, the 5 PM ride never came either. Once again, we were stranded--this time outside the stadium in the heat, with my elderly father in his wheelchair, trying to keep him cool and hydrated while I made dozens of unanswered calls for an hour. We reached out to seven different taxi companies, none of which had wheelchair transport available. I finally called Victor again and explained the situation, we were stranded and desperate--thankfully, he pushed through with dispatch, got himself reassigned, and came to get us. He was the only bright spot in an otherwise nightmare of a day. This was not just about poor logistics--it was about putting an elderly, disabled man through unnecessary distress and completely failing to deliver the service we paid for. It turned what should have been a beautiful memory into a day filled with stress, rushing, and worrying for my father's well-being. If you're considering using this company for wheelchair transportation, please think twice--especially if you're dealing with someone vulnerable. We were lucky we had backup options. Not everyone will.

    My father waited 1 hr 45 minutes after confirming the completion time of…read morehis appointment. They assured me that he'd be picked up from 3:00 to 3:15 pm, we reconfirmed. As of right now, my 90 year old father is still in transit from his appointment. Rather than the company declining the service so another more serious company would take it and be ON TIME they overcommit being unable to be on time. Mia & Kenny, you need to be more transparent with the customer. I do not recommend this company, unless you don't mind waiting or making your relative wait forever.

    Total Mobility Services

    Total Mobility Services

    5.0(18 reviews)
    2.3 mi

    Incredible service, hands down! 10 out of 10!!! Johanna and…read moreher team are extremely knowledgeable and patient. They provide many options and look to find what tailors best for you. Shall you ever find yourself in a predicament that you need mobility services or equipment, this is the place to come!

    I was on a cruise & during transport after cruise my scooter became disabled. I have very limited…read moremobility & was in Ft Lauderdale & had a flight to Massachusetts in the early evening. I immediately went online to try & locate a repair service. I was at a family members home in Ft Lauderdale & called Total Mobility Services. I was in panic mode because without my scooter I would not be able to travel alone & get my flight. From the moment I spoke to this woman Johanna she calmed me down & assured me she would do anything to help! She asked me for my location & placed me on a very brief hold & told me there was a driver making a delivery not far away & made arrangements for him to pick up my scooter & bring it in for repair. Julius was friendly & amazing! Johanna called me back & stated Fernando the Tech was able to fix it & Julius the driver who picked it up would return it! This entire process was less than two hours & I had it back in plenty of time for my flight. This team of workers Johanna, Julius & Fernando were AMAZING! I have never experienced customer service at this level, and the price for this service was extremely reasonable! Thank you for all your help & your Team is A+++. Your Company is Strongly Recommended! Great Teamwork!

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    Total Mobility Services - Modern Safety Grab Bar-Poles. Say no to slip and fall! #no drilling #keepitclassy

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    Modern Safety Grab Bar-Poles. Say no to slip and fall! #no drilling #keepitclassy

    American Ambulance Services - Saving the elderly!!

    American Ambulance Services

    1.0(4 reviews)
    1.8 mi

    Their drivers are rude. Came to transport my father on hospice to a doctor's appointment and was so…read morenasty. I asked how we would contact him for the return and he gave me a number to the main office where I was told they could not give me his number. I asked when another driver would come to get him and they had no idea. A driver finally showed up and had no idea where to go so he followed us home. Upon arrival, he refused to wheel my father into the house and just left him on the sidewalk. There must be alternatives out there and I will do my due diligence.

    ABOUT YOUR AMBULANCE SERVICE…read more The worst experience I ever had, unprofessional personnel, I was in isolation for possible infection in Cleveland Clinic, I am a lung transplant patient with difficulty breading, the crew did not take the precautions for me to be safe, the driver insisted that the trip to Jacksonville would take 4 hours (not possible, usually 6 hours) I felt unsafe with no mask on them. The driver got lost just leaving the hospital, ones in the highway she went to the left lane, I expected some speed, but no, kept in the left lane passing lane at 60 mph, creating a hazard for me and other drivers, after about 150 miles of slow left lane the High Way patrol Trooper stopped the ambulance to tell the driver to move to the right and speed up, she could cause an accident, a few miles later she stopped in a Turnpike rest area, did not go to the nice rest area in stead park in the gas station next to the gas pump, I though they need gas, no, just to go to the bathroom and open the back doors of the ambulance with all the gas fumes coming in and me thinking about my sick lungs, very unprofessional, they should be driving a truck with dirt not ambulances, so the fast 4 hour trip that the driver insisted turn to be 7 hours putting my health at risk, between the gas station stop and the time, I am a lung transplant patient and can't take risks, it would be safer and faster having my wife drive me to Jacksonville. Thank you

    One Premier Transit - medicaltransportation - Updated May 2026

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