Walked in today to cancel my membership. Place has gone downhill. The sauna has been broken since…read moreOctober. Stood at the front desk for a while, no employees in site. Left a note on the desk for someone to please call me to cancel my membership over the phone as I made an attempt to do it in person but was unable to. I haven't heard from anyone. Called this morning, let the phone ring for 5 min. No answer. This place is ridiculous.

When I first joined this club in March of 2023, I was excited about it. Sadly, it is no longer the…read morecase! * Although someone obviously has the time to draw elaborate and catchy pictures on whiteboards about remembering to scan your membership card when entering the gym, there often isn't a person at the front desk to greet you. Nor is there a manager or even an acting manager on duty . . . EVER! Everything is handled by "corporate," which translates to, "We don't care about the wellness of our members. We care about numbers and money. Work out at your own discretion . . . and, make sure to have a healthy day!" Customer service is NOT factored into the ESporta Springfield gym. * I could understand if the employees were busy cleaning the restrooms or wiping down equipment, but that's not evident either. The restrooms have a pungent weed and urine stench. So... where are the employees? Hmmm. * I find it oddly interesting that employees (mostly male employees) are in the women's locker rooms during the 5:00--6:00 time. Wouldn't it be better to get the cleaning done at lower volume times when women aren't changing their clothes . . . mid-afternoon maybe? When I speak of employees, please know that I am in NO WAY referring to instructors. The instructors, especially Jill H. (Yoga), Jill C. (Body Works Plus Abs), and Vidya E. (Aqua Fit) are outstanding! Regina, who taught the aqua classes for years, was incredible as well! Although I was not a member at the time, several members sing Regina's praises frequently. Such a loss that she moved on. * The women's sauna has been out of service for at least three months! Word around the gym is that a part has been ordered. Some guests were given a date of January 24th for the sauna to be usable. Others have heard that ESporta has no intention of getting the sauna back into working order. Maybe that promised date of January 24th is correct, but the year wasn't specified as 2025??? * The temperature of the pool is too cold! Complaints have fallen on deaf ears. Employees give members the tired excuse over and over, "We aren't authorized to check the temperature of the pool." If they can't perform a task as simple as that, how can members trust that the chemicals are properly balanced? Just this evening, three members and the instructor walked into the membership area in our bathing suits to ask for assistance. Instead of coming to test the water, the employee claimed that he would "shut the pool down!" Please explain how someone who isn't authorized to check the pool's temperature, has the authority to shut the pool down??? * Come on, ESporta Springfield! You could have a top notch facility without a doubt. In fact, it WAS a top notch facility until the last year. Why not make it YOUR New Year's resolution (for 2025) to get your gym back in shape?

This was my go-to FC when I was a member. It has everything you need spread across 2 floors…read more Plenty of space in the locker room, and the equipment was kept in clean, working order.

Signed for a membership at the end of last year. Few months later I was diagnosed with breast…read morecancer. Asked to cancel my membership due to treatment and surgeries. Fit Club will not cancel my membership states cancer is not a chronic illness.

Love visiting this studio when I am in town! Great coaches and people in general .. always a good…read moreworkout + great energy!

When I moved to Springfield from Miami, I knew I was going to miss the big fitness franchises like…read moreFlywheel and Barry's Bootcamp that promise a fun and intense workout, so I was thrilled when Orangetheory came to town! Now it's been almost a year and I've been going 1-2 times a week. It's always a great workout whenever I go and I'm always sore the next day! I don't know how some people go multiple days in a row because I'm absolutely destroyed after each workout. The instructors are super motivating and definitely push you to run faster and lift heavier weights. I've seen lots of improvement over the past few months in my treadmill speeds and I still love every class with the high energy music!

today I went to workout at plant fitness and the new manager Darius was great at getting my…read moreinsurance problem fixed . I love working out here as it's very clean and friendly service! I think I met all the staff and I appreciate their great customer service here and friendly service ! shout out to Cole P. Amari and Ayden for their customer service and sense of humor. Life is better with friendly service!

First time ever joining a gym, and decided this was the simplest way to start. Plus it's not even a…read more1/2 mile from my house, my workout starts from home. . Jordan was really nice in helping me get started a couple of days ago, so I ended up joining on line (much easier). So going today was nice (small crowd), and the machines, stations, free weights I desired were available. Everything was clean, and it seems that everyone abides by the rules, and is in and out. Definitely glad I joined!

Nice comfortable atmosphere . Staff was welcoming and personable . Equipment in good condition .read more

My favorite of all the 217 Snap joints. Plenty of parking, day or night. Which is more to be said…read morethan the Snaps in Sherman and the south end. All the equipment you could want. It's all clean and functional. If you're in the 217 and you want a gym, go to Snap.

Deciding to join Pure Performance Fitness Center & do personal training with Jeremy Ferry has been…read moreone of the best, and most rewarding decisions I have ever made! Seriously...LIFE CHANGING! Jeremy Ferry isn't your standard trainer. He's the type of trainer you go to when you want results and you're ready to put the work in. He listens to your concerns, questions, and goals. He will challenge you, encourage you, support you, and most important, hold you accountable. To put it simply, he does everything he can to empower you to make your goals a reality! The personal training groups are small... usually no more than 6 people during a busy time, and on average about 2-3 people. It's not a cookie cutter workout where everyone does the same thing. He has each person doing their own unique workout, but in a group setting. The workouts are definitely challenging, but you will have fun doing them. The environment is positive and uplifting, and I always leave feeling better than when I came in. The people you work out with become friends. Everyone is incredibly friendly and helpful. We want to see each other succeed! We cheer each other on, celebrate the good times, and support each other during the rough days. This is the first gym I've found where it really does feel like a family. For those who are just looking for a membership at a gym, don't let the size of Pure Performance fool you, it is a clean facility, well maintained, safe, and you're helping support a local business! The doors stay locked, there are cameras in and out of the gym, and the parking lot is lit... so even if there alone I feel completely safe! The space has everything you need to get a complete, full body workout done whether you are wanting to do strength training, cardio, body weight, or mat exercises.

From the owner: Pure Performance Fitness Centerread more

FANTASTIC massage! Deep tIssue was exactly as it should be, got a full hour (therapist didn't end…read moreearly as some do), clean space, will be back! I think my therapist name was Michael. I feel so much better, my shoulder muscles were extremely tight and he worked all the kinks out. Highly r

From the owner: Pure Synergy provides yoga, physical therapy, massage services and personal fitness to the…read moreSpringfield, IL area.

Signed up for 2-class yoga package, attended one. didn't work for me. Been calling for months…read moretrying to get refund on the other 1/2 of that package. If you don't do refunds fine just tell me already please. I've called 6+ times and left messages. And emailed a couple times. NO one has responded. Think I also put note on FB message. My girlfriend who came to the class with me is experiencing the same.

Best place to start or continue a yoga class! There are many options every day for different…read moreclasses! Many wonderful teachers.

Beware. Fit club continued to take money out of my bank account even though my primary care…read morephysician wrote three notes verifying my physical inability to continue in personal training. Due to the incompetence of their personal trainer, I ended up in Physical Therapy for almost a year. I was never reimbursed, nor did I receive any personal training for the unauthorized deductions from my bank account. When I confronted them about this, they were rude. Unfortunately, between working and Physical Therapy, I didn't have time to seek legal action against them, but I should have. Beware. They do not stick to their word.

I've been training here for years now, and the gym just keeps getting better and better. They offer…read morepersonal training for people, and the equipment is second to none. They offer showers, a wet and dry sauna, as well as child care and a swimming pool. Best gym in town.

StretchLab on Ladue Road has good flexologists but beware of the billing practices because if you…read moredon't read the fine print or get explanation from them, they will keep taking money out of your account after you have told them you dont want to continue because of joint issues. And don't bother appealing to Allen the owner, because he will just argue and obviously doesn't value satisfied customers. I am out almost $300

Very nice place. Good ambiance and Liz did a great job on the stretch. Highly recommended.read more