Once again, Risen Overhead Door came to the rescue at a moment's notice! The garage painter left…read moreplastic on the top roller thingy and when we hit the button on my MIL's new home... it pulled the door off the track and dropped three wheels - right before the big reveal!!!! The team jumped into action and had it fixed before we even knew they had arrived at the house!!! Thank you so very much- ALWAYS RISEN!!!

Alex is prompt, courteous, and very good at what he does. I highly recommend him if you need a…read morenew garage door opener. He hooked us up!

3.22.24 We had a new garage and opener installed today…read more The new door is not all that different than the old one (style wise) except this one is insulated and the panels are a little different. (And not bent) I have to say these guys were very professional. First Bobby arrived early! I have Never had a contractor show up early before! Then Zach arrived and these 2 guys worked so well together. Also, they cleaned up as they went and brought their own broom, dustpan etc... They took the old door and all the trash with them. The new garage door is so quiet. The best part was I used a coupon from YELP for 1st time customers only for 10% off! That was a huge savings!!!!!! Thanks Yelp. We paid online and one thing I have never encountered was it asked for a tip. Not sure if this is standard practice for garage door installers. Overall, the service, value, professionalism was outstanding. I would definitely recommend them!

Poor quality; terrible value…read more ---- Tech damaged equipment and refund did not cover damaged tech caused. Tech causes hundreds of dollars worth of damages and the refund reflects the excuse of the company's ability to skirt responsibility. ---- Don't be fooled by the Appleology - this company left us with security risk due damaged equipment. Their "break and replace" approach exploits and places people who are unaware of these techniques feel obligated to pay for what's advised. Reputation is not based on reviews, it is based on how issues are resolved. Dishonesty and exploitation is not a good business practice. ----- We now have to update this review as this company is dishonest. The garage opener was still notifying us into the time the tech was removing the opener from the ceiling to extend the brackets due to Adam's recommendation. After the tech reinstalled and powered up, the opener immediately began to fail. The tech broke the sync button and damage the WiFi board so bad, the support to the board was cracked. Anyone reading review, find a different company. They are no longer reputable. Clarification - refund did NOT cover the cost of damages the tech caused. Repair work failed after a few months. Permanent damage to existing equipment. Don't use the tech Bobby, if possible, unless there is a secondary tech leading. Unfortunately, the overall experience was expensive as the damage cannot be covered.

From start to finish the communication and service was top notch. Next day scheduling. Jackson (…read moreTechnician ) gave a ETA call and was on-time. GDD also had a tracking text if needed for the location of the Technician. Jackson greeted me with a smile and got to work fully explaining the service to be completed. Garage door was back to working correctly expediently and performed an inspection and maintenance service on it. The door works like brand new again and Im completely satisfied with GDD and Jackson and will use them again and will refer . Give them a call or submit an online request for a free estimate .

Customer service needs a lot of work, would recommend going to another company and staying away…read morefrom this one!!

I originally left a 5-star review after paying $350 on April 9 to have a garage door spring…read morereplaced. Unfortunately, I have to update this review due to a poor follow-up experience. On April 20, the garage door became stuck because the cable came off the track. I reached out multiple times throughout the day and received no response. At that point, the warranty becomes meaningless if the company cannot be reached. I had another garage door company come out and paid for a second repair, to replace the now damaged cables. They confirmed that while the spring replacement itself was done correctly, the cables were not properly adjusted and the door was left imbalanced, which likely contributed to the failure. It was also why the opener was so much noisier after the spring replacement (I was told it was from excess wear on it from trying to lift the door without the spring). The opener is once again very quiet and the door is raising and lowering very smoothly and quietly. I understand that issues can happen, but lack of responsiveness--especially for something that can pose a safety risk and was most likely related to work just done --is unacceptable. Based on this experience, I cannot recommend this company nor would I use them again.

He was able to come by early morning while I was working and was reasonably price to replace my…read morespring for my garage with a warranty. He was also able to navigate our garage sensor issue which we have been having since last year and was able to fix it... Matthew was very knowledgeable and was quick.. he did an amazing job... definitely recommend.

We had Charles do a routine service on our two garage doors and openers. He was on time, very…read morereasonably priced and communication was great. We did have a glitch with one of the openers and Charles got us a great deal on a new head replacement. I would highly recommend Cartwright Doors for any of your door needs. Thanks Floyd Williams

Called Mr. Cartwright and he promptly returned my call and came out to access my issue. He gave me…read morea fair price and told me when he would be able to install the new parts. He showed up as he promised and did an outstanding job. I found him to be extremely knowledgeable, honest and fair. My husband and I would not hesitate to call or recommend his services in the future.

Called Harwood Monday about my broken spring. They had a tech there by early afternoon. Old opener…read morewas discontinued with no parts available so I replaced it with a new unit. Love the quiet belt system and bright light. Whole job took about 3 hours.

Tech was amazing. easy to work with and clean installation. pricing was fair. dispatch operator…read morevery polite and on top of scheduling. would bring them back every time. great team overall

I was in a bind this morning and really needed to get going, but trying to open my garage door…read morebefore the sun came up it wouldn't open. UGH! As you can imagine I was freaking out. I quickly grabbed my phone and googled garage door help (cliche I know) but Garage Door Doctor popped up immediately, now mind you it's 7am but I called anyway. To my surprise I was greeted by an actual person. She was pleasant and very helpful. I told her my door wouldn't open and it appeared to be bent at the top so it wouldn't move at all. The young lady said " I understand let me get my technician out there ASAP. Not only did she get someone out to me but it was before 8am which was wonderful. The tech quickly assessed the problem and explained to me what had caused the issue. My technicians name was Rick, he laid different options out and explained each one even answered my questions. After looking at them all I went for the Full Repair and I couldn't be happier. My door is quieter than it ever has been and it came with a phenomenal warranty to boot. This company really stands behind their work with honor and pride. Dont take a second thought call these guys for all your garage door needs. Thank you Garage Door Doctor and Rick I couldn't be happier.

These guys are a joke. The only thing they are good at is advertising and internet promoting. Was…read morequoted $14,000 to replace my garage door! Called 2 other highly rated local companies and they were $4500-5000 for the exact same door and hardware configuration. These guys are predators. Call someone else. They also stuck their stickers all over my walls and door even though they didn't do anything. These guys are master scammer. Skip them.

My husband is a former truck driver who actually drove into the garage door ‍ After our meet and…read moregreet with Austin, it was his friendliness, grounded, non-salesy/non-rushing type attitude that won me over, and I didn't care about price. I wanted real. As a Realtor, I'm careful about who I refer to my clients, and I would confidently recommend Pro Garage & Gates. Austin is professional, responsive, honest, grounded/down to earth, and the quality of work speaks for itself. He made the process smooth from start to finish and communicated clearly throughout. It's hard to find people who are both skilled and dependable, and he definitely is. As a final note, his price was fair and more affordable than the other quotes, as well as an improved customer service experience than the other companies bidding for the job. Thanks Austin!!

Austin reached out to me by text and by phone. He explained the process in plain language. Austin…read moreexplained the pricing. He gave me an verbal estimate as well as a copy of the estimate in writing. Pat, the technician was very friendly and knowledgeable. He finished the work quickly. I strongly recommend this company.