My teeth were so bad I could have cried and I stayed well away from any photo opportunities. After…read morevisiting Smile Concepts this all changed and not only did they provide me with the treatment for the replacement of my teeth, they also gave me excellent advice and aftercare to ensure I need never cry over my teeth again. I am very grateful for all their work and highly recommend the practice if you yourself are in poor dental health.

I am really, really, REALLY happy with the dental implants I received from this practice and was…read morealso really, really, REALLY happy with the service and care I received from all the lovely staff and dentists and I am now happy with my teeth to smile about it!

Excellent as always I have gone to Balsall Common Dental…read morePractice for many years. I am very nervous and having any treatment done is always a challenge for me. I don't even like sitting in the chair! Ashley is very calm and so patient, allowing me to use self hypnosis so I can relax and receive treatment - most recently this was root canal work so a real achievement! This was only possible because I have absolute trust in Ashley. Many thanks to everyone at the practice who work so hard to put everyone at ease, they are so friendly and it feels a very safe place to be right now.

Dental check-up Very good experience; reassuringly safe…read moreprocedures and very evident adaptations to ensure COVID safety is observed. Great service as always, from a very friendly and competent team of professionals.

Before I discovered Smiles in the City Centre, I had really struggled in Birmingham to find a good…read moredentist. When I was a student I had scoured my local NHS dentists, only to have my teeth butchered and then be robbed by the cost by the one most local to myself. The whole experience left me pretty traumatised and (I'm sorry to say) led me not to go to the dentist at regular intervals for a few years... On hearing about a fantastic private dentist (that just happened to be over the road from my old work), I decided it was time to get back on it and have my first appointment with this so-called magician... Well, they weren't wrong. I came across Dr Ruth in 2011 and haven't looked back. Smiles dental in the City Centre sadly closed down, but I was relieved to hear my favourite dentist had moved to a new practise in Solihull. Now, Solihull is a bit of a trek from us, but after some deliberation we decided we would make the journey (it is only about 30 minutes by car, after all) to go and check out the new clinic and get our 6 monthly checkups. First thing to note is that Smiles is now Oasis Dental care. Cue us, in the carpark very confused... We weren't told that Smiles had been bought out and wondered if we had come to the right place, luckily (after a brief phone call), we wandered inside in the nick of time for our appointments. The new building looks like an old converted Manor house. It has a little conservatory on the front of the building and the reception area has a TV and is clean, modern and fresh. We were greeted as if we were old friends and I was shown through the labyrinth of a building to the examination room. Unlike many dentists, these guys have a tool to "sandblast" your teeth with a nice tasting lemony concoction. I got the all clear and had my scale and polish within about 25 minutes (with Dr Ruth checking every aspect of my mouth for any warning signs). She explained every part of the process as she went and supplied me with warnings and tips as to where I might see work needing to be done later on. Once I had been sorted, I went to reception to pay. A scale and polish is £65 and the guys always supply the correct paperwork to enable a claim on health cover. The receptionist was helpful and friendly and we made our next appointment straight away. The venue gets bonus points as we were told we could leave our car in the generous car park whilst we pootled about Solihull (saving us a fortune in parking). This dentist may be a trek, but it's worth the journey for excellent care, great staff and a fantastically kitted out surgery. Bravo, Oasis.

I was a bit gutted when I found out my dentists was closing it's doors, but fortunately Dr. Ruth…read morewas relocating to their branch in Solihull. After not going to the dentist for many years, mainly due to being unable to find a decent one locally that I could fit around work, there was no way I was going to let a good one slip through my fingers. So off to Solihull it was for me. Somewhat confused we (Vicky and I) arrived at what we thought was Smiles Dental on Manor Road in Solihull but instead of the familiar green logos emblazoning the place it had been replaced by cool blue signage and a new name - Oasis Dental Care. After some continued confusion all was put to rest as this was in fact the right place and our trusted dental surgeon Dr. Ruth was waiting for us inside with her usual beaming smile and hungry for updates on our wedding last July. After filling in a medical history form and a brief wait while Vicky went it I was called in. I honestly can't recommend the quality of service here enough. Yes, you may be able to get dental cover cheaper on the NHS but the overall care provided by Dr. Ruth and her team is second to none. My full treatment consisted of a check up as well as scale and polish - no mean feat with my mouth as I have inherited my father's hyper-sensitive gums (cheers Dad!) and as such a full gum numbing was required to really scrape away the inevitable detritus that builds up over 6 months. Even though the process is a bit uncomfortable (especially the lidocaine injection in the roof of the mouth - oww!) Dr. Ruth and the team make it as pleasant as possible and after about half an hour I left with my teeth feeling like new (well, they did when I could feel my mouth again!) and already booked in for my next appointment. Hell, they even let us leave our car there so we could have a bit of a wander into Solihull town centre. If you've spotted my review of the aforementioned Smiles before you'll know I can't recommend Dr. Ruth any more as a dentist. If you're on the lookout for someone to take care of your gnashers then there is probably nobody better to turn to.

Ahhhh dentists, not the greatest of experiences anyway but there are a few things a dental practice…read morecan do to ease (both the mental and physical) pain. Firstly I do not appreciate having to pay for treatment in advance when making an appointment. There may be some great reasons for this but really, as the paying customer, I have to real off my card details over the phone? Secure? Maybe. I'm told by a source this is only for NHS patients which makes me feel even more second rate. Arriving early for my dental check up appointment I am asked to wait in a room with a huge TV in. I hate what's on but social etiquette won't allow me to get up and change the rolling news. Eventually I am called, 15 minutes late, to my first appointment. Yes I understand 15 minutes is not very long, yes I understand this is not the worse thing in the world to happen but a simple apology would go along way. The receptionist mentioning it when I booked in would have appeased me also. The dental check up goes fine and then I have my hygiene appointment. The hygienist is wonderful and does a great job. My issues are not with the dental parts of the service but the bureaucracy that fits around it. The reception also closes for lunch. So you can't phone over your lunch break, you know, when phone calls are easier to make?!

From the owner: High quality dental treatment can improve your quality of life, whether it's a confidence-boosting…read morenew smile or implants to replace awkward dentures. At the Solihull Dental Centre and Implant Clinic, your Midlands smile centre, we strive for clinical excellence and the best patient care in a relaxed, warm and friendly environment.

Very expensive. Did…read morenot explain what treatment would be nhs or not. Paid for 'consultancy' i did not want, when i checked with other practices i found i had paid at least double the going rate. This is practice is very focussed on selling cosmetic procedures, very little focus on health. They only intermittently answer the phone and do not do emergency work so probably not the sort of place you could take children. Look elsewhere if you visit the dentist for healthcare and do not want to overpay.

I joined this practice in 2013 as an NHS patient. My first appointment was to have a broken tooth…read morelooked at, I asked if I could have it temporarily filled as I couldn't afford a crown but half way through the treatment he said he could go no further and my tooth would definitely need a crown costing £250. I explained I didn't have the money for that at that time, he asked me why?!! I said I needed a new car which he scoffed at then said I could pay half now and half when the work was completed. I didn't think I had much choice so I agreed to this even though I couldn't really justify the money. I had the crown fitted and vowed never to go back to that dentist again as he'd made me feel very uncomfortable. I cancelled my follow-up appointment with the intention of finding a new practice until 6 months later when my crown broke off completely taking the remainder of my tooth with it. I didn't want to return to the practice but I thought since they had done the treatment in the first place they would be the best people to advise what to do next. I'd done some research and was hoping to get a bridge fitted on the NHS for £219 but the dentist who had fitted my crown previously (I'm quite sure there is only one dentist there but I can't remember his name!) informed me that I would have to have an implant instead, done privately as the quality was better, costing £1500!! I said there was no way I had the money for that and I asked if it was possible to just have an NHS bridge fitted as I am an NHS patient but he ignored my question and kept talking about the implant. I said I would have to go away and think about it but first the stump of my remaining tooth needed to be removed. He said he could do it immediately under his private practice for £500!!!!!!!! or I would have to wait for weeks if I wanted it done on the NHS (tooth removal on the NHS only costs £50.50) Were these bullying tactics so I would pay more?! I think so! I felt very intimidated as he was standing in front of the door with his arms crossed waiting for an answer. I said I wanted to leave so I could look at my options and he was very reluctant to let me go. He asked me to make a follow-up appointment straight away and he wanted the £18.50 examination payment in advance (he stood there with me at the reception while I made a card payment!) I already knew I would never be going back! I wrote to the practice a week later, cancelling my appointment and requesting a refund of the £18.50 I had paid in advance.....I never got this back and I never heard from them again. Another thing I find strange is the dentist asked me to sign an NHS treatment sheet prior to my appointment. No treatment had taken place yet nor did any treatment take place during that whole appointment. I didn't think anything of it at the time but I saw a TV show today exposing dentists who were falsely claiming for NHS treatments and it makes me wonder!! AVOID THIS PRACTICE AT ALL COSTS!