I'm a guy with thinning hair and what I have is difficult; colic's and other fun follicle inspired…read morechallenges for anyone trying to cut it. For the past two years I have been using a clipper, one length all over, its boring. So I decided to try Spa Bleu. The service was great, from the time I entered to the time I left, the entire staff made me feel welcome. The facility (West Dundee) was clean and fresh; not that chemical smell you get at many hair salons. Christy was the lucky person to tackle my mess of hair. Never once has a person been able to tame the colic, cut the hair I have and have me accept it the first time out...for that matter never even the second, but Christy did. On top of an amazing hair cut I got a scalp massage that was really a massage and a hand massage (a first when getting my hair cut). The experience was great, Christy actually paid attention to my hair, while still making the conversation comfortable not creepy like you can get at other salons! I think after five years of living in the West Dundee area, I have finally found a place to get a hair cut that fits my lifestyle and schedule.

I have been here several times and the experience is typically very good. My last experience for…read morea mani/pedi is mixed. The pedi was very good. Tech recommended the most beautiful shade and was very happy with the result! The mani was another story. My nails are natural, and length is uneven. Which I am okay with. I don't do mani's very often but had a wedding. The tech asked if I wanted to keep length on my pinkies (longest length) and I said she cut trim some. Well, she cut down ALL my nails even below the length of the nail bed. Never in my life have my nails been trimmed so short. Like stubs. While a few of the nails were shorter, many of them had length. I didn't realize she had done this until she had finished the first hand, so at that point the damage was done. I didn't want to say anything to offend her at that point, but was upset about the situation. When she finished I told her that my nails were shorter than I wanted and that no other tech had ever cut my nails so short. And was there a reason she that? Her response was that she made her best judgment to cut them that way so they would grow out more evenly. That was not her choice to make. While she spent a lot of time shaping and cleaning my nails, I was very unhappy with the mani service, and don't want anyone else to experience what happened to me.

My husband and I decided to try this place out for a couples massage and fell in love with the…read morefacility, therapists and program. We signed up for their monthly membership. They also have facials which can be used instead of a massage. We typically book a couples massage each month with the same therapists. I informed mine that I ride horses and tend to be pretty sore in my back. She does a fantastic job and I honestly do not have much pain after I ride now. It definitely helped with tension and soreness. I tried their facial last week and it was also really nice. They asked what my goal was for my skin and did a quick massage on my back and neck. Would highly recommend! The facility is very modern and they offer flavored water when you walk in. When it's cold outside, they give you a heated neck micro-bead pillow. The bathrooms are always clean and the beds can also be heated.

I like Hand & Stone. The waiting area is nice and you get a warm neck pillow and flavored water…read morewhile waiting for your appointment. The staff is always friendly. The facility is clean and calming for sure. I had a facial with Ashley. It was amazing! If you have not a facial before, get one! Massages, different creams & lotions, hot towels and pleasant smells. Probably one of the best neck, head and shoulder massages too. I will definitely book again with Ashley!

Lidia does a great job with my color and cut. Her prices are very reasonable. Give her a try.read more

I have been going to Expressions for well over25 years. Stylist are professional and talented…read more Salon is very clean. Can't go wrong

Very calming environment at Hand and Stone. In the past I have experienced a relaxing spa day with…read moremassage. The facility is clean and everyone is very kind. Hand and stone is Courteous to others health. Mandatory masks for the safety of yourself, staff and others. On vacation visiting friends and family I decided to walk-in to see if I could book a massage And facial. All massage therapists were booked that day. This is common at nice places! So... my advice would be try and schedule ahead of time but it's always worth it to try walking in or calling that day too! The font desk will happily match you with a massage therapist that will meet your needs regarding pressure and style of massage. Facial: I was able to book a facial with Laura that day-- which is rare! My lucky day! I've received a couple facials with Laura in the past that helps my face look fresh, bright, even and young. This visit we had time for a 60 minute session which is 50 minutes hands on. I arrived in my mask 10-15 min early to fill out new intake paperwork and covid information/screening. I met with Laura and she helped me decide what upgrades are best for the results I'm looking for-- brighter and even skin. I decided to upgrade to the microdermabrasion and rejuvenating facial. I undressed to my comfort level; my mask off, top off (pulled bra down to my waistline) and slipped under the sheets. Laura was able to access my face, head, shoulders and neck. Laura gave me information on the tools while using them because I asked questions. I guess I'm that curious client that talks ! Haha! I enjoyed the microdermabrasion add on because I felt like it pulled off the dead skin for new Collagen to grow. I do recommend this add on service. After the facial my face was a little red (which is common) but now It's been a couple days since my service and my skin looks even and bright. Cancellations: If I need to cancel I do ahead of time not only to avoid a fee but mostly so the service provider can rebook and get paid. My service was 59.00 and with upgrades I spent total in service 119.00. Then I always tip :) Hand and stone has great monthly member package to care for body and mind! Enjoy the sunshine, Jennah

Went there for my birthday and had a underwhelming experience. However the customer service from…read morethe front staff and management was great they followed up and rectified the situation. Rachel was amazing, her energy was peaceful and loving . You could tell she loves what she does. This massage was so great I fell asleep. Thank you Rachel, you are amazing.

Love this place ! Jackie takes much pride in her business…read moreand it shows . She and her crew are awesome . Don't hesitate to call you won't be disappointed ! Trishie

Bella Vita Salon was the perfect getaway I needed for a first-time mom!…read more My husband gifted me the Silver Package, including a massage, facial, shampoo, and style. Mary was my masseuse and you could tell how much experience she had. I told her my neck and shoulders were often sore from carrying my baby and her pressure was spot on. I felt so relaxed and she relieved my neck tension after the 60-minute massage. I then had my facial and hair done by Jackie. She also had a wealth of knowledge and walked me step-by-step to understand how each treatment would help my skin. It was a pleasure talking and getting to know her. You can really tell how she builds strong relationships in her community. I highly recommend Bella Vita if you're looking for a charming atmosphere that is unique and charming.

I simply cannot for the life of me understand the negative reviews for Sonya!!…read more#1) Sonya is a very professional entrepreneur who cares very much on giving her clients top notch service and complete customer satisfaction. #2) Sonya allots an extensive amount of time for each appointment so the customer is assured the results you come to expect and she will go beyond their expectations! #3) Sonya will refuse to accept payment if you're not completely satisfied!! Great Service-Great rated-Great Work!! WHAT MORE COULD YOU ASK FOR!!!?? 5 stars

TERRIBLE EXPERIENCE!!!…read more I went here the other day for a brazilian wax and had the pleasure of dealing with Sonya, the owner, who obviously had a bad day, because she took it out on me and lost not only me as a customer, but all of the business I had sent to her. I have been here several times in the past, and I recognize that she is very blunt, but this time, her bluntness coupled with her bad day, and the fact that she obvious needs some help with managing her time and clients really crossed the line. Sonya not only made me wait almost an hour for my appt. and didn't even give me something to cover myself before she came back in the room, but she insulted me as soon as she walked in the door to the wax room...she had this dirty look on her face as she commented that I was hairy with this huge sigh, like I was inconveniencing her. News flash: anyone going for any type of wax is hairy-thats why you are getting waxed! I wasn't even overly upset that I had to wait so long, but her insulting me and embarassing me on top of it was the last straw! I would have walked out immediately if it weren't for the time contraints that were on me and the fact that I was seeing my husband for the first time in weeks and had NO time to go anywhere else. I was so humiliated...obviously a wax is a sensitive issue anyway, and she just made it 100x worse. It was like she wanted to argue with me and make me feel bad for whatever reason. Too bad she is the owner b/c there is no one else to complain to. It was truly a terrible experience, and the only pros are she is super fast, and uses a wax that cuts down on the pain, but I'm sure she is not the only one. I'd rather go au natural then deal with her again. To top it off, she didn't even apologize to me in person...she gave me a 50% discount card, wrote on it "I'm sorry, please forgive me" and knocked $5 off of the price. FIVE BUCKS! I can't believe that someone would treat their clients that way. Stay away ladies! There are more professional people out there that actually give a crap about their customers. Sonya is NOT one of them.

Very nice people at the front. I went in for my second massage with Ashley and she was wonderful…read more The atmosphere of the waiting room to the massage room is also very calming and you can also help yourself to water and snacks.

Service was great and the person who did my hair did a good job. What I asked for is what I asked…read morefor although the texture of my hair was not it. The vibe was nice and relaxing. Not loud and not extremely quiet

*BEWARE* This isn't a real business from what I can tell. I texted and spoke with "Jennifer"…read moremultiple times before my daughter's birthday party. I confirmed the time/ all was set the night before and received a reply text confirming she would be at my house in the morning. No one showed up morning of the party and I could not get a hold of anyone. I paid a 50% deposit that I have not gotten back. From other reviews I have seen this is not the first time. Just in case this review receives a response from the business: if you have time to respond to Yelp reviews then you have time to refund my money. It has been 20 days. If you had refunded my deposit I wouldn't be posting this.

I booked Ooh La La Mobile Spa Parties for an event, and it was a good experience! The service was…read moreprofessional

Wonderful hair salon located in West Dundee. Numerous stylist to choose from. Everyone is super…read morefriendly. My highlights and cut are perfect every time. All your favorite hits of music is going. Lots of hair products displayed for purchasing as well.

I love this place!!! It's spacious and beautifully decorated! All the women are very nice…read moreespecially Erica! She is fabulous! She fixed my hair after someone else messed it up. Low prices, great customer service! You won't be disappointed!