This place has gone downhill with new ownership. I came here for years!! And they used to be the…read morebest, so friendly and accommodating, great massage. I had just reached my ten massages on my lunch card when the new ownership took over and they would not honor it. I called three hours in advance to see if they had availability at 4:30. They said yes, great! Drove all the way there which is not too close to my house and they were rude and said "no, no, no.. 5pm" this is not good customer service across the board! I actually found Spa Talia which is closer to me instead and they were so sweet, place is adorable and great massage! I will no longer be coming to pure qi, which was my favorite massage previously. Just terrible rude people.

It relieved my sore neck and shoulders, very good massage. I love this establishment! I will be…read moreback.

Jackie truly has healing hands! I was referred to her and had my massage in Allentown, PA. From…read morestart to finish, I felt completely at ease. Her intuitive touch and professionalism left my body feeling relaxed, renewed, and truly healed. Jackie goes beyond just a massage--she brings genuine care and attention to every movement. Highly recommended if you're looking for a deeply therapeutic and restorative experience!

Wonderful massage therapist! Jackie's Hands is clean and a place with good vibes. She is such a…read morepositive person and it sets the tone for the visit. She begins by providing gentle stretches. She then moves into a wonderful and relaxing massage. The time flies and I sure felt so much not relaxed afterward.

Awful! I bought a groupon a few weeks ago for a Microdermabrasion facial. The man I spoke to was…read morecurt and had nothing available and this Groupon has an expiration date. He insisted they do not follow the expiration but I didn't trust him. I told him I wanted to get in, in plenty of time before I go to the beach. He said nothing. I made an appointment and it was close to my vacation so I consulted my Dr. She insisted NOT to get it and that I needed to avoid the sun for at least 1 week. They knew I was going to the beach and said nothing. I cancelled my appointment for safety reasons and because it was 12 hours prior they were taking my groupon and I got nothing! I even sent and email and the response was - No Response! They were curt, rude, UNSAFE about what they do and letting people know about dangers! Glad I didn't go and I hope I help prevent others from unsafe treatments that they fail to tell you precautions and warnings!

First time here, and I traveled about 45 minutes to get here. There isn't much spa-like about the…read more nail service area. No one greeted me upon my arrival; after standing there for a few minutes, one of the workers asked if I had an appointment. I did, and was asked to fill out a form detailing my areas of concern. I did, but the information was never used during my services (I indicated tenderness due to ingrown toenails). I was offered a beverage. I had a Mani/Pedi with Victoria. While there was nothing truly wrong with her service, she made no attempt to hide her bad mood, which seemed to stem from the fact her hands hurt from booking "back to back to back services". There was no smile, no welcoming attitude. Never once asked how things felt or looked. I doubt I'll return, since my service was just average. Mani/Pedis are a rare treat for me, and there wasn't anything treat-like about my visit.

Been going here for years. If you want a great color and cut ask for Rorie. All the girls are…read moregreat though. For an amazing massage ask for Noreen. Highly recommend Meera.

I called Meera on Friday looking for a same day spa manicure appointment. I was thrilled that they…read morehad an opening only a few hours later to accommodate me. Upon entering, I was greeted promptly and escorted to the upstairs waiting area for my nails. Tricia was my technician, and she was lovely! On time, professional and friendly. The manicure itself was great and thorough. Very pleased with the service! This was my first visit. Based on their social media and website, I had an image in my head of a somewhat upscale salon. The curb appeal is a bit dated and worn, but there is ample parking which is nice! I entered the salon through the rear door (there are 2 entrances which I learned after. The one in the rear is for the lower level which I *think* is the salon. The front entrance goes to the second level which is nails, massages and facials from what I saw. You can get upstairs easily from the lower entrance though - just a bit confusing). The decor leaves a lot to be desired. It did not feel like a relaxing and upscale salon - more of a worn early 90's cream leather type of style. The arm chair I waited in was cracking so bad that I had cream colored flakes all over my arm. They also do not have enough dryers. There was a party of 4 pedicures that finished just before me and took up all of the dryers, so I sat in the waiting room letting my nails air dry. They also do not use new or sterilized nail files and instruments on each new client. I don't get manicures often, so am unsure of the policy on this - but see it noted in salon reviews often. Overall, the service itself was great, but it certainly didn't feel like a relaxing spa otherwise.

Krista is amazing. She calls her massage room "the sanctuary" and it describes it perfectly. The…read morestyle of massage she practices is Shiatsu. It really loosens up the tight muscles and I always leave feeling refreshed.

From the owner: A spiritual holistic practice focused on empowerment, education, and healing.read more

Wow, what an experience! At first I was a little scared and shy when the therapist told to get as…read morecomfortable as I want. I asked her, " Are you sure?" She replied, "Yes, AS COMFORTABLE as you want!" I undressed down to the buff and she gave the best swedish full body massage ever. Loosening up all those tight muscles and tendons. Her hands just melted my body from head to toe and I did not feel awkward at all. I highly recommend this place for a fun afternoon if you ever get the time!

So, I genuinely don't understand the negative reviews of this place. I was interested in joining…read morehere because my cousin highly reccomend them as a great place to workout with a lot of amenities. Then I saw these reviews so I was hesitant, but I'm glad I decided to check it out for myself. Starting with what I like/love about this place - There is so much that they offer!! Seriously! They have two different studios, a bunch of different classes with convenient times, a beautiful gym floor with a whole second floor of cardio equipment, a beautiful indoor and outdoor pool, hot tub, plus a turf room and gymnasium which is huge by the way! People complained about the price, but honestly you get what you pay for. I feel like they offer you a lot for the price! - Most of the time the gym floor (where I spend most of my time) is not crowded at all. I'm a bit shy and can sometimes get intimidated quickly so it's so nice to not have somebody right next to me, feeling like I'm being judged for whatever reason! - Their cardio equipment is so modern and fresh! I've never personally tried it cause I couldn't figure out the audio part but you can literally sign into your Netflix account right on the machine, and watch whatever you'd like. I also noticed they have something called RunTV. I'm not exactly sure what that is, but it's still cool, regardless. - This place is the cleanest gym I've ever seen. From the gym floor, to the pools, etc.... seriously super clean and well kept - Employees are very friendly. Not sure why people have said otherwise, I've never had a negative experience. Also the trainers that lead the classes are great. - Nice parking lot. It's nice to not have to waste time looking for a spot like at plenty other gyms. Also for those who need it there is seriously plenty of handicapped parking. - Locker rooms are large and spacious with nice size lockers But while I do love this gym/facility there are a few improvements I think could be made - Firstly, although minor I wish they had closed captions on the TVs in the gym. - As for their cafe I wish they had a little bit healthier options. They do offer some sports drinks and granola bars, which I suppose could be considered healthy but they don't have any fruits like apples or bananas for vegans and vegetarians. I also think it would be great to add in some to-go salads or sandwiches. - Again, something minor but the restrooms are all in the locker room which is a bit far from the gym floor. There's been a few times when I couldn't hold it and had to walk all the way back to the locker rooms to use the restrooms and walk all the way back. I don't know if they could change it now that the facility is built but it would have been nice if they took that into consideration and added an extra restroom closer to the gym somewhere. - Lastly, their rock wall "training" is only offered at certain times. I was originally told this when signing up and thought okay no big deal but then after signing up the gentleman at the front desk told me that they just had to call for someone to show you and "train you" to be certified to use it. Then when I wanted to use it and be "trained" I was then told again that they only hold them at certain times which is like 4pm or something on weekdays and 11am or something on weekends. I understand the importance of needing to learn how to use it first so you don't hurt yourself but that whole situation was just confusing and I wish they offered more training times. Overall though, I seriously love this place. It's truly a great place to come and workout or just relax by the pool or whatever. I'm glad I listened to my cousin and not some cranky people on Yelp

Tried to take my kids off the membership because we don't use the child care the pools or any of…read morethe amenities for our 1 and 2 year old. And they want to charge me an extra 50 dollar fee to do so. That's insane. Gym is mediocre at best with equipment available. You can find much more at other gyms in a 5 mile radius with significantly lower cost. When equipment does break it takes forever to get repaired. And this may sound silly by the dumbbells only go to 110. But seriously the lack of actually useful weight lift machines is annoying for what you're paying for. At these prices you'd expect top of the line equipment with tons of variety and you just don't get that here. You get the basics at a premium cost. Not to mention ive lost count how many times I've gone to wipe down a piece of equipment and the towel dispensers are empty.