Cleanest and most organized one I have been to. They have a good selection of everyday items from Target as well as high end items. I found the best bamboo items at such a good price compared to buying new. The store was busy but the employees were still friendly and tried to get everyone through the line quickly. I sold some items and was happy with the amount I received, and applied it to the items I purchased- which was more than I had planned. Since this was my first time bringing items in to sell, I watched the video available on their website on how to sell before bringing my items in. read more

I think this is the best location in the Twin Cities. SO big and well kept. Endlessly impressed with the amount of selection and of course the pricing. The toys are all in the back with plenty of extra space for some to be left out and not having to trip over them which is really nice. Wish this location was closer for me! read more

went to sell had about 60-70 items, they only bought 2-3 baby onesies. when I asked why she said because staining, keep in mind I went through every clothing item and made sure this was not the case. They were also rude about it! the Asian looking lady who was doing the buying was very rude. Im not sure if it was because im a person of color or they were just lazy to actually go through clothes, either way completely unacceptable-( went to another location and they bought all items) read more

Bad all around, went to sell items that were still really good quality and condition. They completely lied and said they didn't accept because of staining. Which I knew was a lie because I went through every item individually to make sure they were in tiptop shape before bringing them. I don't know if it was pure racism or pure laziness. Either way, I will never be back and will not recommend my family in front to shop here or sell here so I know I brought my items to another location and they bought all the items so what does that tell you about this location? Yeah, I would avoid this place at all cost by the way some of these items are way over price and they only gave me a dollar for the 2 to 3 baby onesies that they did Take. I wish I would've never even sold those items. The Asian lady who was doing the buying was completely rude and tried to embarrass me about saying my clothes were dirty. read more

These people are ABSOLUTE THIEVES!! They conveniently stole the most expensive items we brought them. They told us they didn't buy them, they also did not give them back though. They attempted to claim they didn't take it because it wasn't all together, it was and in its original box, they claimed they searched everywhere and it just wasn't there and asked what the "piece looked like?" They also took bits and pieces of multiple complete sets, leaving us with even less than functional partial sets?! They claimed they looked them all up and assembled them before a decision is made. I told her multiple times that I see some of the pieces of the set on the shelf and then some are in the bag I was holding that was given back. This was the case for multiple different sets. I brought one up on my phone but she wasn't interested in evidence that they were full of it. They said their was nothing they could do about the missing items, having glanced around herself standing while claiming she "looked everywhere." After we made it clear that wasn't an acceptable response, she said the best we could do was give us the owners number, then gave us her card with the number for the store?! Thieves and scam artists much?! read more

Mediocre selection and worse service. As I was checking out with clearance purchases, I noticed a damaged article and said, "oh look. It's torn." The person checking me out ignored me, finished the transaction, and asked for my signature. Again, I pointed out the damage. Her response: "it's clearance so final sale. Can't return it. Sorry about that." WOW. That's just beyond a poor experience. read more

This is the best Once Upon A Child location in the Twin Cities. Though it does tend to be overpacked at times- especially during the change of seasons- it is the best location to go to ensure that you will find exactly what you are looking for (clothing, toys, baby furniture, cheap used books), and it is by far the best location for clothes that are without stains and tears. My only complaint would be that I prefer kids' clothes simply be organized by color and size (not gender) but I don't know of any stores that do that yet. read more

They always have what I'm looking for! Their prices are great, and they only sell really good clothes so I know my kiddos will look cute! This location is my go to when I need stuff for my kids! Keep up the awesome work! read more

This is an awesome place to go and shop for children's clothing and equipment beacuse of their great prices, friendliness, selection and cleanliness. My cousin just recently had her second baby, a boy! So she needed new clothes and equipment for him. I decided that I would go check out this store and see what it was all about. Anyway I can save money... im down for it! So the first thing I noticed about their prices were how amazing they were!! After looking around at Target and Babies "R" Us, I was shocked to see that everything they sell is practically under nine dollars! (clothes wise) I found multiple pairs of jeans between three and four dollars! AMAZING! Shirts, sweaters, sweatshirts and shorts all seemed to follow that price range as well. The staff was great. They were very helpful and friendly. I liked how they used their knowledge to help me out with sizes and toys for his age. I'm not sure if it was just because they were trained to do it, but when I was checking out they were telling me about the coupons they send out and their customer appreciation cards. Definately made me want to return. For being a second hand store, they had a large selection for the majority of the sizes. I didn't look too far past the infant but some of the older sizes didn't have as much. Everything was in color order so it was easy to look through an find matches. They also have a lot of books, toys, shoes and equipment. They check all the equipment items for recalls before they buy them which is a comforting feeling! I was surprised to see how clean this store was! Along with the clothes. The bathroom was nice and clean as well. I really liked this store and I plan on going back! Kids grow fast.. they always need clothes! So why not get them cheap! read more

I used to shop here when I was pregnant, and would always buy a lot. Once it came to me trying to sell my daughters clothes, they would literally only take like a few things and wouldn't offer me much. Once I asked why they didn't take anything, & they said "the clothes had stains" I tried so many times, but the last time I went I took 2 bins of my daughters clothes 0-9months, and I went through all of them one by one to make sure they didn't have any stains or anything(like the claimed before) & they only took like 4 things & offered me $3.20. I will never sell here or especially buy from OUAC ever again.. I brought in a bassinet once, and there was a broken piece and I could understand they they didn't want to buy it, but they were rude about it, & on top of that the staff make fun of you/talk about you if you bring something that they don't like. The clothes they are selling are also over priced, you're better off going to Carters & buying clothes brand new. If i could give them 0 stars I would. read more

I LOVE this hidden treasure! If you are a mom this is one heck of a place to find clothes for your babies and elementary kids! They had everything! It is kind of like a thrift store in the fact that people donate or I guess you can sell your baby items to them and they put it on the racks. A lot of the stuff still had tags on it though! I was also able to find a usually expensive baby carrier for wayyy cheap! They have almost anything your baby could need! Toys, carriers, bouncers, clothes, books, the list goes on! Check here for items before you have a baby to get stuff cheap and not break the bank! read more

On a visit home that was unexpectedly extended, my son grew out of many of his clothes. We made a quick stop here and they completely exceeded our expectations. The store makes it easy to find whatever you are looking for as it's exceptionally clean and well organized. The prices are very competitive and the service very friendly. I thrift/consignment shop all over the country and this is one is the best hands down! Thanks y'all!! read more

If you enjoy unfriendly service and being offered below lowball prices for your gently used children's clothing go to Once Upon a Child in Maple Grove. Otherwise donate them to your favorite charity and take the tax deduction because that is worth more than what they will offer you for the clothes. read more

I am a big fan of buying gently used clothes and toys for my son (who is 2 yrs), so I am frequent shopper of Once Upon A Child. This location is by far the best I have been too. It is clean, spacious and you don't feel so overwhelmed looking through the racks for the deals. read more

I always check for item I need for my kids here first because hey have new and gently used things. I always make out with great finds!

I only come here to donate and once in a while will find something to exchange. Booster seats, small toys etc. two days after purchasing a toy and the one time I forgot to sanitize, my son contracts hand foot and mouth. This store does not care about the quality of the items they take in, there's things ive seen on the toys in there that look like they need immediate attention and cleansing. Food stains/ dirt/ god knows what else. It's disgusting. I know what you're all thinking. He could have got this from anywhere. Well unfortunately the only time we went anywhere that week was OUC. I'm sure this doesn't happen often but it just really sucks that ny son is miserable because of a lack of attention to cleanliness. This place would be great otherwise. And the few times I have been there the staff is always kind. Maybe things just need a little more overlooking or stricter policies. read more

Terrible!!!! If you have a lot of time to spare. They are very subjective as to what they take and don't take. I've brought items in and they'll reject it and then bring it in on another occasion (same items mind you) and they'll take them. Too much hassle driving there for them to mostly reject your items. I figure I'll just give to the goodwill and that way I won't be upset because I won't have to clean and fold everything and there is no expectation of having items rejected. AND I walk away feeling good that I gave to charity. Not worth my time or the meager amount they offer you!!! Even if you go to buy from them most of there stuff are cheap brands and really outdated looking clothes. You're better off buying something new from a retail store on sale ( which now a days is really easy to do), or shopping off Craigslist for baby equipment. That way the profit stays with a family instead of them. Don't waste your time. Remember Time is money!! read more

Once Upon A Child - Maple Grove - Used, Vintage & Consignment Near Me - Maple Grove, Minnesota

I am a big fan if gently used clothes. The store is well kept, but they treat their customers like they have no feelings. I went in there to sell an item. I was yelled at because I quietly sighed with my item was passed on. It takes a lot of work to sell items. I also walked in there and the staff was talking about me. I have shopped there in the past with no problem. I always come in the store with nothing that would stand out (for me to talked about). They were snotty. I don't like going into a store and not feel appreciated. I sometimes find their deals more expensive than at a retail store. It is not a bargain. read more

I've tried giving this store about five chances now. I always get looked at funny every time I drop something off or pick up my items as if I'm made fun of. I also am always low balled. $1.00 on an item that was over $40 to purchase that was brand new in a box. I also have noticed that anytime I bring in items they do not look at all my items in the bins or bags. There are items that are still left at the bottom the way I folded and left them. Many of my items have tags but they tell me it's old? read more

This was my first time selling my children's clothes. I went in to check if they were still buying and of course they were. So the lady asked me how much things and what I have. I told her that I have 3 white trash bags of clothes and some shoes. She looked annoyed and told me that they normally do not take stuff from trash bags because they're wrinkled, but since I'm there, she'll take a look at them (with an attitude). I brought my stuff in and she told me to go look around while she goes through my stuff. Literally 5 minutes later, she calls me to the front and told me that she'll buy my shoes but I have to take the clothes home and fold them and put them in a laundry basket. This lady had no good customer skills whatsoever! She does not sound polite at all. I understand that they have to deal with stuff like this all the time, but there's no need to treat customers like this! So instead of going back in with my clothes all nicely folded in a laundry basket, I drove around the corner and dropped the bags off at Goodwill. That was what I was planning to do if they weren't going to buy my stuff anyway! Never again will I ever go to that place! read more

This store is dishonest! I went in today and found an item priced at $2.50. When I went to check out the cashier called a manager over and I was told the item was tagged incorrectly and I would have to pay $15 for it even though it was tagged for $2.50. Such a terrible experience! I will never go back there! read more

My least favorite store out of all the Once Upon a Child stores I know. 1. Really bad customer service! I came to the store on 11/28/2015 around 5:00pm to return the snowpants I had purchased for my daughter at a different Once Upon a Child store location. I was told by one of saleswoman I couldn't return them (yes, you have to return the merchandise to the very store you had bought it at, which I didn't know), but this was OK. She said they would let me exchange it for something new I pick at their store. When I came back with the shirts I had picked for my son, another saleswoman was not very friendly and started scrutinizing the snowpants, obviously trying to find some flaws with them. I stood there patiently through this humiliation. ...This was a perfectly fine pair of pants, like new, nice color and hardly worn....She finally found some marks on the plastic buckle that I had not even noticed - and proudly said she was not going to grant me the exchange! It was after I spent 30 minutes at the store. i came out of the store to my husband and kids crying- because it was that upsetting. I think that for all the hundreds or thousands of dollars we, the parents, leave at the once Upon a Child store, we deserve a better treatment than that. 2. Not a good business. The merchandise is REALLY overpriced. A worn out winter jacket which should costs no more than 5-7 dollars is priced at 18 dollars. This is almost a price for a new one. in the situation above - if they allowed the exchange - they would have benefited from it-I would have had to pay extra for the shirts I had picked and they would still get the wonderful snowpants which are in season right now AND they would not have lost a customer with 2 small kids. 3. They do not accept the merchandise which is inconvenient for them to look at. In this case they need to put up signs telling people about the rules or at least tell people that such and such clothes is not in demand right now and this is why they are not accepting it. I brought bags there once with clothes clean and ironed but it was NOT in a laundry basket. they didn't even bother looking at it! Just returned the bags. I went to a different Once Upon a Child store where they gladly accepted my items because many of them were new and with tags and from good stores.... 4. Lots of clothes is crammed into a tight space. If the store had lowed the prices they could sell more items and not turn parents who bring their stuff to the store down. This would be better both for the store and the customers. read more