Very indifferent to customers, not so much up front, but if you need anything from the "special order" counter, you'll first wait 3 minutes for them to look up and the greeting is more along the lines of "what do you want?" instead of Hi! Welcome to Onancock Building Supply! what project are you working on today? How can I help you? Eeh, it is what it is. This is how businesses with no competition act. I always call elsewhere first before I subject myself to getting condescending customer service from reluctant clerks. read more