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    refrigerator

    the worst experience ever! Moved in last August and upon move in we were told the room was professionally cleaned. Well maybe it was cleaned and left vacant but there was dust and mold everywhere. The carpet was very stained too. So I covered it with a throw rug. The microwave sparked when we used it. It took four to five weeks before they finally replaced it. There was rust all over the refrigerator and the rust in the washing machine. Every time maintenance was called to fix the dryer they said it was fixed. Well all the dryer did was steam the clothes. Had to go the laundry mat to wash and dry clothes. Messages are never returned and the turnover in staff is awful. Be careful when it rains, the rain collects in the stairwell and you will have to jump the puddle off the stairs to get out. Maintenance never cleans it out to make it safe get up the stairs. The gate is always open so if you're thinking you like this property because it's a gated community, think again. Also, beware of all the extra fees, they add up. I could go on and on... there are other properties close by that are better. Keep looking!

    Laundry room
    Adjanie B.

    I signed a lease for a large bedroom female only and after signing everything and getting approved, they called me to tell me there was only 1 unit left and male so I had to sign a co-Ed form. Upon move in, I got the small unit with a separate bathroom instead of the bigger room with bathroom included that I initially paid and signed a lease for. Their solution? we can't anything about that now. The unit is considered a large but sooo small. The kitchen does not have sufficient cabinets for 2 people and extremely small. The bed is a full with no headboard and you get one small dresser. My room had a funky smell from the carpet and dirty chair that had hair and burnt spots all over it. I vacuumed the carpet with cleaning powder, lit 2 candles, sprayed febreze and Lysol sprays 10 minutes the first week. The shower stall floor was dirty and had some dirty spots and hair on the shower wall. I requested they remove the shower head so I can put a detachable multi-head one on Aug 20. Called back 2 weeks later to follow up and have the dirty chair removed too, nothing. I had to call for the 3rd time on September 15 and finally someone came for the shower head. Dirty stink chair still in living room here I am not happy to be paying $200 more for wayyyy less space and size I'm EVERYTHING, so much that I have to give away a lot or keep stuff in a storage because they cannot fit. Parking is soooo confined and really sucks. I like the size of the bathroom and that it's a stall instead of a tub. I like the little laundry room and valet trash is nice to have. Great that it comes with a Roku TV.

    mold - or as the staff love to call it, "organic growth" - in the vents.
    Kay S.

    i hate it here. so does my partner. it is too expensive for what you are getting. my partner and I moved into On50 with separate rooms a few months ago. i am a student, while my partner isn't. upon moving in, the apartment unit we were given was dirty and many of our things were broken - my partner's sliding glass door would not open, the blinds were cracked and missing a panel, our oven was not working, our dryer was infested with mold (took them two whole months to replace it), our shower drain cover was not even attached, our oven vent cover was filthy and leaking yellow liquid, vents infested with black mold (or as the staff like to downplay it - "organic growth" that affects my partner who has chronic lung disease) and the list goes on. seems like the units were not even inspected before move in. also, we were given an apartment with a German cockroach infestation. all of the units most definitely have this. just lovely. they were not transparent about the unit condition at all. recently, the staff have been using the clubhouse to host parties on the weekend nights, blasting music until late hours (2 AM). the fact that the staff (which are mostly college kids) are doing this speak volumes to their lies about them caring about their residents. sure, the staff seem nice, but they always make false promises. always. it took them two months of me complaining to replace my dryer. i had to buy a drying rack to even do my laundry. when they replaced it, a maintenance staff came in to finally look at the dryer (after sending in a lengthy, 1000 word complaint to the office), looked at the disgusting dryer for not even 10 seconds, and said that it needed to be replaced. he ordered a new dryer and it came two days later. where was this effort when my partner and i complained the first time and submitted maintenance requests?? multiple requests were made and they were just dismissed and forgotten about. if you are looking for a room in the university of south florida area, please take this off your list of options. the staff do not care if you are going through a hard time financially and will take advantage of college kids. they will give you awful unit conditions and apologize, but not actually care. the maintenance will dismiss your requests. they will promise you that it's quiet and great to live there, but in reality it's hell. do not feed into their promises. do not believe the good reviews - they basically beg you to write reviews. believe in the the raw and true

    Dark hallway

    This place sucks. Pay the extra money and go live somewhere that actually cares about their residents. The lights have recently been out most nights/mornings so the halls are dark and dangerous. My apt always smells and they said they would fix it but never have. When I moved in it was still filled with stuff from the previous residents. They've towed my car and they have been adding fees onto your rent for a bunch of things. I could honestly go on forever.

    They painted over this wall
    Shirley P.

    STAY AWAY....Managment is ruthlessly deceptive towards USF students by fraudulently leasing mold invested units. Their maintenance employees cover all toxic black mold with paint as a solution to the problem. After four days mildew and mold surfaced on the vents and walls they claimed it was dust. A toxicology report indicated two types of black mold spores. The manager gave me the run around and ditching our meeting to discuss a reasonable solution. Instead of a constructive and professional response the management horrifically suggested another unit instead of a decent exchange, it was another infested place. Their response to the poor apartment conditions ...'it's Florida! That's what you get mold and mildew. ' Due to the obvious health hazard I tried to end lease (after living there for four days) but the manager decided not to reimburse the deposit/ 1st months rent. Visiting their office they suggested to a prospective renter (18 yrs) that a deposit of a full month rent was cheaper than prorated. What a scam and devious !!!! They have no problems trying to swindle the public & tenants. Go elsewhere not worth the health risk being close to USF.

    ceiling damage
    Nicole B.

    I wish i took the other reviews into consideration when signing with on50. I moved in 2 months ago, and i have already had a multitude of issues with my unit. I got a 2x2 large with someone i know, so we went to the leasing office to confirm we would be assigned the same apartment. The leasing office worker had us pick which one of us would have the larger room and which would have the small (due to rent price difference) and assigned it to us. Upon move in, we realized we were assigned the wrong units from what we had told the leasing office. We requested 3 times throughout the first month for our lease/rent price to be fixed until they finally switched it for the next month. I have a dog and while walking her at night, I noticed I had to be very careful due to raccoons circling the property and approaching trash cans and cars in the parking lot. My slider doors both came without screens and the door was out of the frame because the metal was bent so I was unable to use my slider for an entire month until maintenance finally noticed my work orders. Only one maintenance worker here is actually determined to help the people, but the even sadder part is that there are only 2 maintenance guys for the property itself. The worst part of it all is waking up to my entire hallway ceiling caving in and it appearing to be "raining" in my apartment after a company came out to install new water heaters for each unit and it leaked. The area is very nice considering that its walking distance of USF and in between Fowler and Fletcher, but the property needs extreme updating, and staff that are willing to put in the work.

    MOLD

    For anyone who's child is currently looking to move into on50- My son and his friend moved into On50 a few weeks ago. Management has been informed of a HUGE mold problem in the boys unit, they offered to move them into another unit, the alternate unit was far worse. (When I asked the property manager why she wasn't more concerned about the safety, health, and well-being of the other student tenants, her response was: "if they are not smart enough to look, it's not my concern." We confirmed the presence of mold in adjacent/surrounding units as well and the residents had no idea. To knowingly expose kids lacks a moral compass when this is something even their national corporate office knows is a complex wide issue and still will not invest to mitigate all of the affected units. We now have local TV stations investigating.

    Mold in vent

    IF I COULD GIVE ZERO STARS I WOULD. Worst apartment complex I have ever lived in. They take advantage of students that are tight on money. The only reason I signed a lease here is because at the time I did not have a car and needed to walk to USF.If you value the space you live in, money you are spending, and maintaining a reasonable level of sanity do not live here. All of the good reviews on here are either tenants that just moved in or tenants that are writing a review for community rewards points. I had mold in my apartment for over a year before having anyone actually acknowledging it was actual mold. Previous property managers called it mildew but did not allow a third party mold inspector to come out and test the mildew, only an "approved contractor". Three "contractors" later they actually had someone come out and do a deep clean of the HVAC system. The entire AC unit was covered in mold, then the walls and vents but they tried every half assed trick to try and hide it (ex: painting the walls over that had mold on them) before I had to unscrew the vents and literally stick my phone in the vent to take pictures of what I was breathing in. Management and the leasing office are nice enough though they don't seem to actually care about the residents. I had to break my lease early due to my husbands military orders, and even when I spoke directly with the property manager directly and had it approved to get broken without a fee, Isaac still charged me with the rest of my lease's months rent plus fees. It's been almost four months since I've moved out and last I called Isaac still has not finished "processing the move out fees" so I am stuck in limbo until I hear back whenever they decide to email me even though I can't even access my resident portal anymore because it's been so long. It is such a poorly run company that the property runs through managers faster than any company I have seen. Once I finally got a car it got towed without notice or authorization by the leasing office or myself to another spot across the parking lot because the roofing company asked Larson's to move it. My spot was a resident spot and I had a parking decal on it. Larson's scratched my car up in the process of moving it and the leasing office, and Larson's refuses to take accountability. I tried getting in contact with the corporate office of the apartment complex about this because I had confirmation from the roofers that this happened but I have yet to hear back from them. Larson's refused to give me their liability insurance and same with On50. I hope one day this place actually gets shut down with how gross and poorly managed it is, but big companies will always get away with charging insanely high rent for the bare minimum and making millions off it. TLDR: go stay at the Province if you want comparable rent for better quality

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    4 years ago

    The new property manager was very knowledgeable and helpful during my renewal process!

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    10 years ago

    Lovely view and great distance from campus! Nice amenities and helpful staff; however, maintenance takes a bit longer than most would like.

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    Review Highlights - On50

    Dylan is very easy to talk to and personable, genuinely wanting to help you and not rude like Lori was.

    Mentioned in 2 reviews

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