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On The Mark Pest Control

5.0 (1 review)
Closed • 9:00 am - 5:00 pm

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6 years ago

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Critters

Critters

(3 reviews)

They came and assessed the house put a guard on the ridge vent. Never came back in late spring as…read morethey said they would. Have not returned 3 voicemails and 2 emails regarding the fact that there is still scratching noises in the attic.

We paid $150 for a exterior bat inspection, with the understanding that the fee would be applied…read moretoward the services we planned to have done. Since then, we have made multiple attempts to contact the company through text messages, emails, and phone calls, but have received little to no response. The call history alone shows repeated attempts to reach them over several months, with most calls going unanswered or lasting only seconds to a minute or two. Despite our efforts to get an update and coordinate the next steps, communication has been extremely poor. It is now October, and with winter and snow approaching, timing is becoming a real concern. We were never informed of any seasonal deadline or timeframe that would prevent them from completing the work, so being left without answers at this point is especially frustrating. We understand that businesses get busy, but customers who have paid for an inspection deserve timely communication, clear expectations, and basic follow-through. At the very least, we expect a response about the status of our service and what happens to the $150 we already paid. Based on our experience, the lack of communication and professionalism has been very disappointing. I would encourage others to be cautious before paying upfront unless they receive clear timelines and expectations in writing.

On The Mark Pest Control - pest_control - Updated October 2026

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