I used Home Inspector Consultants for my condo purchase in Downtown Chicago in the Fall of 2017. I…read morehave nothing but good things to say about that process. I attended the inspection of the 1 bedroom condo, and pointed out several items that I believed were deficiencies. The inspector agreed and noted them in the inspection report. This gave me the leverage to negotiate approximately $2,000 in credits. Fantastic experience. Recently, the Fall of 2021, I purchased a single family residence in the NW suburbs of Chicago. Based on my prior experience with HIC, I gave them a call and chose their basic home inspection package and the radon testing. I spoke to Larry who gave me a quote for $550 ($375 for the home inspection and $175 for the radon test). Set that up right away. **Pricing** Several hours later, I get a text message from Mike, who is the owner. He said there was a confusion with the pricing. The total was actually going to be $700. A bit confused I double checked the website, and the math wasn't adding up. Super confused, I asked why the website showed $375 + $175. He clarified there was some 'local fee' since their office was more than 70 miles away. Not ideal, but totally understandable. Considering my prior good experience with HIC, I looked past that miscommunication and confirmed the appointment. **Inspection** The inspection was less than 45 minutes for a 3000 sq ft house. Most of the time Jay, the inspector (not the same guy I had for my condo purchase), was here, he was distracted and chatting with the seller's agent. In fact, most of Jay's time at the house was spent talking -- not inspecting. He took good photos though, and verbally noted several deficiencies, although his report did not highlight these. **Radon** Jay set up the radon test in the basement. It's a shoebox sized machine that sits on a small table. It needs to be running for at least 72 hours. It supposedly has tamper detection. After Jay picked up the test, the report showed the house was within a safe range for Radon. After moving in, and considering the availability of at home radon tests, I decided to do my own test. The tests were showing radon readings in excess of 15.0 (the safe level for EPA is 4.0). Based on those readings, I asked a third-party to come do another professional test. That professional test came back 3 times the safe level. Ended up having to pay $1200 out of pocket for radon remediation and then make a claim on the Radon Warranty (thankfully HIC offers that), but the whole process was a HUGE pain and took several months to sort out. On a separate note, I would give Residential Warranty Services (the warranty provider for HIC) a terrible review, but I would be wasting my breath -- they already have tons of terrible reviews on Yelp and BBB. **Electrical** Jay inspected the main breaker panel in the basement. Even took photos and made a note about missing 'knockouts'. Based on a professional electrician, who came several months later to give a quote for something unrelated, those missing knockouts were actually related to breakers catching on fire. The electrician noted those missing breakers are a safety hazard. These are things that a professional inspector should be able to identify (or at least point highlight in their report) so I could negotiate a credit. I now have to pay $2,500 to replace the panel and have new breakers installed.

I've had an amazing experience with this company. Our home was inspected in 2018 and they were able…read moreto accommodate our schedule and do an inspection on a Sunday and right after Thanksgiving. They were thorough and I couldn't find another company that matched their warranty program. 10/10 I would definitely recommend this coto anyone buying or selling a house.

Peoples Choice Home Inspection was recommended to me via my Realtor. I'm very glad I used them…read morebecause the process couldn't have gone any smoother! From the initial phone call - one call - that's all it took. They took care of EVERY SINGLE DETAIL. I couldn't make the inspection, but my Father stood in my place. He said it was probably the most thorough inspection he has ever witnessed. In fact, the inspector was early and already looking around the property. Pictures taken of any areas of concern and an immediate report and followup email happened almost simultaneously. There was absolutely NO LAG TIME and it happened so quickly and efficiently that everything is right on schedule. I've never had to get a home inspection but have heard horror stories so I was worried but so relieved that the professionalism and thorough inspection is exactly what I received!!! Thanks Peoples Choice Home Inspection! Mine cost $470 for a townhome including the pest inspection portion. Better than expected...so I was happy with the cost. Thanks!

Scott Moran is a wonderful home inspector! I am a licensed realtor and i have referred many…read moresatisfied clients to him. He takes the time to thoroughly explain the process. I have not had one client in many years ever complain! Also Realtors by law are not allowed to receive any compensation for referring clients so I would only refer to a business that would take good care of my clients!

I am currently selling a house (non occupied). The buyers employed Five Bugle to perform a home…read moreinspection. The inspection report was overall OK and somewhat fair, albeit more familiarization/experience with area would answer some of their own critiques. My criticism comes from the actions of the inspector. The following 4 items I believe showed a lack of respect and overall disregard for someones property: 1. Inspector locked the shed door during inspection. Shed is located in a locked fenced in back yard. There is no key to the shed door, nor did they inform me that this happened. I found this when I went to mow the grass and could not get into the shed to retrieve the lawn mower. I ended up having to force the door open, which caused some damage to the door frame just to gain access. Door should have been left as it was found. 2. There was a 4 pack of spare light bulb in the closet. Inspector used all 4 light bulb, which was unnecessary, and discarded card board box on living room window sill. Bulbs should have been put back in box and returned to closet when finished. 3. Since home is not occupied, the breaker for the outside dusk/dawn lights was shut off in the breaker box. Inspector turned breaker back on and left it on. A week went by before I found this. I was attempting to save a little money by not using exterior, unnecessary lighting when home is not being occupied. Breaker should have been left in the same position after inspection as it was before inspection. 4. Inspector walked on roof and inspected gutters. inspector pulled debris out of gutters and threw to ground which splattered mud all over back of house and (white) screen door. Inspector did not clean up mess he created. Extreme lack of respect. I called Five Bugle Inspection to inform them of issues. Call went to voice mail. I explained what had happened, left my name and phone number and requested a call back. That was 3 days ago and have yet to receive a phone call. Overall, I think the inspector acted unprofessional and without regard for someone elses belongings. Please leave the house in the same or better condition than when you found it. If there is a question as to the condition of something please pick up a phone and ask.

Greg is absolutely wonderful to work with. I highly recommend him. We needed to get a home…read moreinspection in a short 10 days and he was able to work us in to his schedule - ON A SATURDAY - so that we could move forward with purchasing our home. He is thorough, prompt and so nice. He went through and explained the things he saw with us and made sure we had a clear understanding of what he was doing. Our home is in Valpo so he isn't limited to just CP. He also performed a water test as our home is well water. His services were also the MOST reasonable out of all the options (we looked at 6+). Because of his excellent work, we feel confident in our home purchase. You just can't get any better than Greg at Five Bugle!

I contracted James from JDX Home inspections to do my new home inspection for a property I was…read morepurchasing. I saw all his 5-star reviews and he is a small startup mom and pop company, the kind we like to support. I was traveling into Valparaiso from Pennsylvania for the inspection. I asked him if I could be there for the inspection and his response was, I'm Sorry, you cannot be here for the inspection but, I will have you arrive after I complete the inspection and I will take the time and explain and show you any deficiencies that I find. I thought this was unusual as from what I thought, it was normal for the client to be there for the inspection. I did some research and came across this article ( https://www.inspectorproinsurance.com/business/should-clients-attend-inspections/ ) that explains three thoughts on home inspections and gives the pros and cons of each type. After reading the article it makes more sense to have him complete a thorough job working uninterrupted so he can concentrate on the task at hand and work more efficiently not having to take time to explain everything or have you in his way. He checked every window, light switch, receptacle and door, checked out the HVAC, Electrical, and plumbing systems, including all appliances, roof and crawlspace. He used high Teck infrared camera, borescope, and other tools of the trade. I arrived as he was finishing up, he took the time to do a complete walk through with me showing and explaining any deficiencies either marginal or major. He then sent me a complete report within hours that included images and videos of the inspection and addressed areas that needed repair or replacement. He worked quickly, efficiently and was extremely thorough. I am recommending him with 5 stars.

My fiancée and I were first time home buyers. It's basically Iike being a baby all over again…read moredepending on the people around you with the years of experience to guide you to make the right decision. I can honestly say I'd never depend on Griffin Home Inspection for any house I'd ever buy in the future. Nor would I recommend them to anyone. I feel like I just tossed that money out of the window and so much more trusting this company to give me all of the correct information. The inspector missed so many red flags. For instance, the apparent water damage in the attic(indicating damage to the roof) and lower level(the house is a bi-level raised) which indicated a few huge, costly issues. There were other minor issues that could've easily been overlooked. I'm aware no one is perfect. However, this being their profession, the water damage should have definitely caught their eye. It was pointed out to me by a family member after we already purchased the house. If they were able to see it clearly, the trained professional should have as well.

One of the best inspectors around, very affordable. Highly recommended and used by many in the real…read moreestate profession.

I echo some of what others have said about Nate and United Home Inspections, but we did not have a…read moregood experience with this company. After performing multiple re-inspections for the same investment property, we had to keep chasing down Nate to explain the results. As a customer, it's like I'm burdening him. Plus, he doesn't provide his phone number. You have to call his office, who then messages him, and then he will call you back. But, if you miss his call, he will not leave a message. And then you have to do the process all over again to have him call you back. This was very frustrating. If you are looking for an inspector / company who has good customer service, look elsewhere.

Nathan was extremely knowledgeable and a pleasure to work with. He was the most thorough of all…read moreinspectors I've had to deal with over the last two houses I have had. I appreciated also that he took time to explain things as he went and even recapped his findings at the end of inspection as well.

Doug from Northwest Indiana home inspection came out and inspected the house I am buying. He went…read morethrough the whole house. It took a few hours. He pointed out things to me as he went along. The report was very detailed. Several things he pointed out, he told me they were a concern but not immediately. But they would be fine for a few years. Other things he pointed needed attention right away. I would recommend this company to anyone needing a home inspection.

I had an inspection done for an older house I was purchasing. I felt confident after the inspector…read moreleft; however, after moving into my house, I soon discovered something major that was missed. When investigating the best way to remove tiles from my basement, I discovered my floor tiles could be asbestos. This was never mentioned by the inspector. In fact, he told us we should replace the flooring because it was cracking and damaged. I sent a sample out to a lab and my fears were confirmed. With a one year old daughter, this is not acceptable conditions to have in my house. Now I am stuck paying $3000 to have the asbestos removed because the floor tiles are in such bad shape. I contacted NWI Inspection Service and spoke with Dennis. He seemed to be apologetic, but mentioned that he cannot for sure say whether or not I was offered asbestos testing over the phone. I told him I was not, but regardless, an inspector should suspect asbestos floor tiles and suggest testing be done. This would've allowed me to negotiate a better price on the house. He agreed with me. After we hung up, I forwarded him the emails that were about scheduling the appointment to prove there was no mention of asbestos testing. I told him I believed he should pay for it and my family attorney believed he should as well. He responded claiming that this is not something a trained inspector would be able to notice by the naked eye except through a lab test, which I didn't ask for. He then copied the pre-agreement I signed where it states they are not responsible for testing or mentioning hazardous materials. As a business, I find this to be completely unacceptable. Are we supposed to ask about asbestos testing before we suspect asbestos in the house? Shouldn't the inspector tell us he suspects it? What is the point of an inspection if they won't point those things out? We relied upon NWI Home Inspection Service to make sure my house was safe for my family. If the inspector had told us he suspected asbestos, it would've been taken care of before we ever bought the house. If you see this company and need an inspection, I would advise you to move on. Besides the asbestos floor tile that was missed, two leaking hot water pipes were missed as well. This is very disappointing and very costly!

Certified Home Inspections provided pleasant, professional services with short notice at a…read morereasonable price. The Home inspection report was thorough and was received quickly. I definitely recommend this company for Home inspections.

Our inspector, Jim, was very thorough with his inspection. He walked the entire home, inside and…read moreout, and explained everything that he found whether minor or major. He was able to answer all of our questions. Very knowledgeabl and cost effective