Our inspector, Jim, was very thorough with his inspection. He walked the entire home, inside and out, and explained everything that he found whether minor or major. He was able to answer all of our questions. Very knowledgeabl and cost effective read more

After asking him to get pictures of issues we could see with our own two eyes to show proof of our case to renegotiate, he accused us of asking him compose a fraudulent inspection and trying to manipulate our agent to rip off the sellers. There was a hole in the subfloor of the house that went through the whole underbelly of the house exposing the crawl, and he claimed he didn't see the hole from inside the crawl. We were worried about huge a pest and potential mold issue that would require a lot more work than we wanted to go through. When we asked him to get pictures, because he had to have missed it, he told us he could not change the review and we needed to hire a flooring contractor to come in for something that is the inspector's job. Do not trust this inspector that's working for you to give you a thorough inspection and do his job after taking your money. read more

This one star is for new residential purchase. Asked for a quote, explaining that we expect to be there for the inspection and was told, quote: "I stopped allowing shadowing years ago" New home buyers should absolutely be doing the inspection walk through for a new home buy, never leave someone to inspect it by themselves. This is poor practice, and thus new home buyers should probably avoid this business. read more

We called Jim to inspect our home we were purchasing; he told us to meet him at the home at 2 pm. We arrive at 1:45pm only for him to come out and tell us he completed the inspection and nothing was wrong. Dumbfounded we asked several questions and he said 'yah I hate taking your money since there was nothing wrong but sometimes that happens". Well not even 6 months into moving in we had terrible water issues, an 'inspector friend' came by to tell us the inspector should have seen this. In addition the flooring was coming up all over the house and we were told by 4 different installers 'this was clearly installed incorrectly and should have been noticed by the inspector'. We reached out to Jim and he said, 'well it was fine when I was there.' Had he allowed us in, we would have been able to see these things being 30 year home owners. Jim was a friendly guy but friendly does not make up for the money spent on him, and the large repairs that were needed due to he not allowing us to come along and 'shadow' Do not let him inspect your home without your being able to come along ... he overlooks major issues. read more

Jim Ullom met us at our cousin's house in Hammond and did a very thorough job explaining all of the areas that needed attention. We're using his report as our guide as we go through and get estimates for the necessary repairs before we put the house up for sale. Our son-in-law, who is a contractor, was very impressed too. Since we live out-of-state, I really appreciated that Jim could accommodate our schedule and even the weather as he came out a couple days earlier to inspect the roof before a snowstorm hit. Thank you, Jim! read more

We've had Jim inspect two of our homes now, and he never misses a thing!! Unlike pillar to post he takes pride in his job and doesn't just want to get in and out immediately. read more

Jim was recommended by our realtor and a close friend. He was extremely thorough and walked us through everything in the house. He charged significantly less than we were quoted with another company with the same amount of thoroughness and professionalism. Highly recommend! read more

Buying an older and beautiful home but very concerned about the condition of structures and systems. Jim did a GREAT, very thorough, job. His customers' best interest is clearly his focus. Our walkthrough with him made evident the issues we're facing with regard to repair/replacement, safety, aesthetic, and gave us a good idea of the potential costs. His detailed report provides even more insight that has been useful in getting accurate repair/replace cost estimates. Definitely recommend him! read more

Do not trust this company at all. They do not follow the law, illegally enter your home when you specify that you want to be home when they arrive and let them in, damage your property during the inspection process and place your family in harms way by not replacing covers, etc after they have been inspected. They are unprofessional and Jim Ullom will even take pictures of things, take them out of context to embarrass you and post them on his website without your consent. How his incompetence hit him certified must have been one hefty bribe he bribed to the licensing board. read more

I have to say we called many companies at the start of covid -19 . Just about  all of them said they would contact me back or I felt that the price was too high. I believe when I contacted Jim with nwihomeinsecttion he was with a client and asked if he could call me back. Which he did within an hour of great customer service, seeing I'm still waiting on your competitors to contact me.  Home inspection went great for me and my dad of course dad had many questions about the home I was purchasing. Jim took the time to explain the pros and to cons to the property. However my dad asks Jim the same questions just in different ways. Jim was not one of them guys once paid to run out the door on u . With that being said I was confident about making an offer on my home . Thanks jim read more

Was responsive, prompt and courteous when he came out to assess our situation for a radon mitigation quote, left us hanging for a week and a half, then said he couldn't do the job because his partner is out of commission. Period. Also, since he's a home inspector, I asked him to see if he could tell why our floor was sinking while he was in the crawl space. When he came out, I asked what he found and he had a deer in the headlights look and obviously forgot to check because he made something up about warped joists. I found the problem myself and it's so obvious. I wish I could include a photo. Very shady. Beware. This guy is in the wrong profession. read more

Very pleased that I called Jim at Certified home Inspections. It was kind of a rush thing and Jim was very accommodating. He was professional and pleasant to work with. Scheduled the inspection at the sellers earliest convenience, and did a very thorough and complete report on his findings. Cost was right where it should be for the work that was done. Will definitely use them again on my next purchase. read more

We recently used Jim for a home inspection for an investment property in Michigan City and because of Jim's thorough and detailed inspection we were able to see major and minor problems of the home. Jim saved us from major expenses had we purchased this home- he found issues that we didn't even know existed. Very knowledgable and always professional. We enjoyed him so much, we also used him again for a second potential property in New Buffalo, Michigan which we are moving forward with. He's always on time ready to go. We really trust his opinion and will definitely use him again for a second investment property. His reports are incredibly easy to understand and read. Thanks again! read more

We needed an inspector in Indiana, so Michael Spaargaren recommended us with Jim. We called him and set the appointment. We were very pleased with the detailed work he did. In his report he said what and where was the problem, a picture of it and his recommendation. He found peeling paint, age of the major appliances, electrical issues, uneven cement in the patio, cracks in the basement, insulation issues, etc. He was on time, straight to the matter and efficient. That's what we were looking for. We will be using his services again. We went back to house shopping. read more

Jim missed some serious issues on our inspection. Three of the issues were concerns that were specifically asked about at inspection and was told they were not issues. They are. Extremely unhappy. A home is the place a family is raised and a huge investment financially for middle class families. The whole point of an inspection is to protect buyers from losing equity immediately for major issues. Jim failed in this regard even though he claims to be an expert in finding issues. These issues were in plain sight and some were even asked about by us. read more

Had a home inspection by this company. BIG mistake. Missed numerous things but mainly two plumbing leaks that should have been obvious had he checked all the fixtures. He said electric was 200 amp and it's 100 amp. Not a big deal but did he even look? Obvious just looking at the breaker box. Report also said no chimney. WHAT? What is that brick thing coming from out of my roof? Called and left a message. Refused to call me and would only respond through text. read more

9/2017 update - regret to update my review for Jim. Before closing, we found out there were a bunch of issues with several units in the multi-family building. I contacted Jim to follow up and was surprised by the responses. He didn't even see all the units. Sure the report was quick, but it was not thorough. And he had a different idea of what an inspection would entail vs. what I expected based on other multi-family property inspections I had in the past. Very disappointed. 7/2017 - Jim did 2 multi-family property inspections for us. He was easy to work with, quick turnaround and delivered thorough reports. I recommend Jim/Certified Home Inspections. read more

Jim was great to work with. He did the inspection on a condo for the me the next day after I called. He was very thorough and detailed with his report. I would highly recommend him. read more

I wouldn't recommend Jim to anyone. I should have went with my gut when he told me I couldn't be there during the inspection. He missed so many things. I don't believe he even checked some of the things on the report. Also the report lacked any helpful details. I would have been better off hiring a handyman to do the inspection. This guy doesn't know his a$$hole from a hole in the roof. read more

Jim Ullom at Certified Home Inspections an incredible resource. CHI is my go-to for any house-structure related questions and services. He's helped most every friend I have who was selling or buying a home in The Region. read more

Inspector left prospective buyers in home after he left with no Realtor present. People stayed in home for over 45 minutes after he left. Very unprofessional! read more

Jim Ullom was simply amazing! He was extremely knowledgeable and professional. As a first time homebuyer, he made me feel comfortable asking what I felt were "dumb questions." He was patient and took his time explaining everything. Also, Jim offered the best price. I received a comprehensive report with pictures the same day. Even my realtor was impressed with his report and price! I would definitely recommend Jim to anyone looking for a quality inspection for a great price. read more

Jim was very thorough and fair. He is very experienced and skilled at what he does.

In terms of the inspection I would say good however, it goes without saying the lack of professionalism bartered on a breach of ethics. One can be the best at doing thier job however, being a good representative of your company (Certified Home Inspections) is just as important. Perception is everything and Mr. Ullom lost potential customers. read more

Jim inspected a house for me and his report was very detailed. He answered all my questions over the phone and since I'm an out of state investor this really put me at ease. Will definitely call him again for my next house. read more