Being a new puppy owner (have I mentioned that?) I knew one of the things I needed to organise was for grooming as Joffrey is a cockapoo and already has quite long fur at 12 weeks old.
On the Ball were great to communicate with - I simply messaged them through facebook and made a date for them to come to my place in their van. As Joffrey is just a puppy, Becca suggested just giving him a shot in the van without any actual grooming, just to get him used to the experience. Becca was so good with Joffrey, friendly and comforting and he really loved her. She showed him the scissors, clippers and comb, and was really gentle and getting him used to these new things. Joffrey was really happy throughout and she was even able to clip his paws without any problems.
I'll definitely be using On the Ball for all Joffrey's grooming as Becca made the experience so relaxing and enjoyable. read more