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    On Pointe Dancewear

    5.0 (2 reviews)
    Closed 10:00 am - 7:00 pm

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    7 years ago

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    7 years ago

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    Weissman's Dancewear Solutions

    Weissman's Dancewear Solutions

    2.2(14 reviews)
    8.9 miEllendale

    As a dance studio owner in CA, it has now become my obligation to share a review on our experience…read moreworking with Weissman over the past few years for other dance studio owners to see as it has been appaling. First off, I cannot leave every single employee of Weissman a one-star, as there have been some that have been extremely kind and helpful over the years. That being said, they seem to have a serious top down (middle management I'm guessing?) customer service issue. We have been belittled, screamed at, made fun of, and downplayed on multiple encounters we have had with this company including from "managers" over the phone. While the quality of their costumes helped Weissman to make a name for themselves, I urge you with caution to place orders (especially in higher quantities like ours which is tens of thousands of dollars per year), where they explicitly state that they do not honor their own size guidelines that they advertise. I have never heard of a company who advertises a size guide, cannot honor the size guide, and will not pay for a shipping return label when multiple costumes do not fit according to their own size guide. We have had issues with full price items, clearance items, and more, that over time has amounted to hundreds of dollars and our time returning costumes that were falsely advertised. I cannot believe that a company of this nature would treat customers so poorly, and incorrectly advertise a "general" size guide... come on Weissman, you can do better. We will be looking elsewhere.

    Ordered a leotard for my daughter from this company. Read reviews that sizing ran small and to…read moreorder up a size. I measured my daughter and ordered up a size according to the Balera size chart figuring worst case scenario she will grow into it. Leotard showed up and it was too small and the arm holes were sewn too small. Double checked the measurements to make sure I had not made a mistake. Sent an email including my daughters measurements to show the mistake was theirs and was told that shipping was on me. I am good with paying shipping if I made the mistake, but I did not. I won't do business with a company that won't admit and take care of mistakes, bad business model period.

    On Pointe Dancewear - costumes - Updated May 2026

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