Too hard to get anything happening with limited hours. Tried to get to the shop on a day they were…read morelisted as open but they decided to close early. Maybe someone else will have better luck.

I highly recommend Marty at PCFixMe! located at 34900 Lakeshore Boulevard, Eastlake, Ohio. My…read more2-yearold HP laptop would not restart, even after following all the manufacturer's guidance from hotline. Marty at PCFixMe! answered my call, offered to fix later that same day, and when I drove up to CLE, he did troubleshooting and identified issues with motherboard. He corrected it, said it was common issue, and provided tips to prevent it (properly shutting down laptop). He also showed me how to remove back of motherboard and unplug/replug in battery, and provided me with small screwdrivers so I could do it myself if needed. Which I did when similar issues came up the next week. Twice. The solution worked temporarily, but... when my screen went black the following week, I called Marty to discuss. Since I was located an hour away, he kindly offered several options, one of which included helping me purchase a new laptop if motherboard was bad- worst case scenario. When I took the laptop to him, he did trouble shooting, laptop did not reboot, motherboard was bad and we proceeded to shop online for a replacement. He recommended a replacement, and he ordered it then and there. When it arrived a few days later at his shop, he called to tell me he noticed a scuff on the cover and also found that it did not have all he had expected in hardware, and apologized for his mistake. We discussed an alternative Lenovo laptop - also less expensive - and he purchased. When it arrived several days later, I picked it up. Marty was honest with me again and told me my old laptop eventually did reboot! I said I'd keep it as a backup, but I needed a reliable alternative for my new business. And I was back up and running within 4 business days. Marty at PCFixMe! is honest, prompt, professional, courteous and exceeds expectations! What a breath of fresh air.

R&W is great. As soon as I met Harry, he was already trying to figure out what was wrong with my…read morelaptop motherboard. Once he figured it out, we both knew I needed a new one. He ordered it and installed it faster than I expected and the whole thing works like new. The people here are honest no nonsense and reasonable with pricing. I highly recommend this place! I will be returning if needed in the future thanks R&W.

Harry really goes the extra mile to ensure you are happy with his service. My old laptop basically…read morewas not a candidate for repair and I got a refurbished one from Harry. It was a major upgrade and Harry took my old hard drive and put it in my new computer, and EVERYTHING is exactly as before, but with better performance. We did have a battery issue and Harry made sure everything works as promised. Both his service and the hardware he provided is excellent in terms of performance and cost. I highly recommend R&W Computer Service. Harry is now my I.T. department.

The Mentor, Oh. Digital One location is NUMBER ONE !! Thank You Bob! You are a blessing and a…read morevery pleasant man with a good knowledge of a person's system needs and the products that you sell.  I could have purchased a little bit higher quality & newer computer system with a few more options for the same amount of cash online, HOWEVER.... Your knowledge and your ability to communicate with others and your understanding of people's needs were spot on and WELL WORTH the extra small dollar difference! I'd rather spend a few bucks more for GREAT LOCAL SERVICE than to spend less for the cold non-human-contact service online. That's a plus for me. Thank you Bob! I'm loving the DELL SFF desktop with Windows11 PRO system very much! I HIGHLY RECOMMEMD THE QUALITY PRODUCTS AS WELL AS THE HIGH QUALITY STANDARDS & THE SERVICE AT DIGITAL ONE!

I have used Digital One on several occasions over the years. About a week ago, I was in need. I…read morewas taken care of immediately and my problem was analyzed and repaired. They are always prompt, courteous, and thorough. Thank you Digital One.

Paid Terkk $149 to run a diagnostic check on my computer that would no longer recognize new printer…read moreafter working for a week. Was told there was nothing wrong with computer. Replaced new printer which computer would not recognize. Replaced printer with different brand and computer wouldn't recognize. Called printer support line and watched them online find the computer issue in systems dropdown box in less than a half hour. Printer connection was disabled. Once they enabled the issue computer immediately connected. Employee who had my computer for a couple days didn't even own that he made a mistake but tried making excuses. When I paid my bill he had an invoice that I never saw but did get a verification of pymt. When asking to see invoice he couldn't find it making excuses. After asking him to print a new receipt which stated $149 for diagnostic check confirmed I will no longer use them

Purchased a service and tech support program from a big box store, but big box forgot to provide…read moreactual service. After stating my dissatisfaction, big box advised me I should find someone local. Thankfully my search brought me to Terkk's. Shop local folks, Tony and Dave go above and beyond. Hope to have their help for years to come. Chris M.

Professional, affordable and knowledgable. This is a great small independent company.read more

You know I fucked with this place since the beginning of time ion even know what they got but they…read moregot it all trust me when I say they fixed my phone 110%G

Doug is highly knowledgeable and professional about computer repair and other technology…read moretroubleshooting!

They ripped off my daughter...quoted one price and then magically raised it almost $100- claiming…read more"taxes" at 15.74%. "Fixed" her phone. The next day it stopped working again- she took it back and they replaced the screen but not the screen protector she bought. 2 days later it stopped working again! They told her not to come back because he was upset about the google review I left. So now she still has a broken phone and I'm out almost $300. And he asked my daughter if I knew she bought vapes there- like threatening to tell me...grow up. I called and he said there was a crack in the screen- but bro, she just bought a screen protector. There shouldn't be. It would be impossible for me to be more disappointed in their business.

Highly recommend for any wireless needs, repairs, start up service, cell phone purchases! I had a…read morewonderful young man help me with a very difficult problem with my phone. He spent hours troubleshooting and was so understanding of my lack of being tech savvy. Thank you Al, I can't thank you enough!! I give a 10 out of 5 star review!!

Dante is always professional and accommodating! I cracked my android's screen, and he carefully…read morewalked me through options for replacing. It was ordered and replaced within a couple of days, along with a screen protector. Wouldn't you know it - the screen protector cracked the next day, and he ended up replacing that at no charge - yay! Will definitely return.

Lake Iphone Repair is my go to for electronic service. When they give you a quote say yes! You…read morewon't regret it. 5/5