As someone who has worn hearing aids for OVER 50 years, I would NEVER recommend Family Hearing &…read moreBalance Center to anyone for their hearing health. (testing or aids). This was the worst experience I've ever had in ordering new hearing aids. After 1-1/2 months, I had to travel in to their office to find out my hearing aids had never been ordered. They had my $500 deposit for 45 days & had no idea my order wasn't fulfilled. Had I not brought this to their attention, I doubt they would have ever realized their mistake. They were unwilling to credit me back the $68 for the hearing test as a goodwill gesture for their mistake. Apparently they are more about $$$ MONEY than customer service & satisfaction. AGAIN: I would NEVER recommend people use this business for hearing tests/aids. I ended up finding another audiologist in the area who had my new aids to me within 2 weeks - at a cost that was BELOW what Family Hearing was going to charge me for them!

I've been going to Family Hearing and Balance for over 10 years. Dr Welman has helped me find the…read morebest solutions for my hearing loss. She iis always responsive to questions and concerns I may have. She is knowledgeable and stays up to date on the latest research and new products. She really cares. The receptionist Jen is professional and has a very positive and cheerful personality. I would highly recommend Family Hearing and Balance.

waited months to get my hearing aids and they fitted me with a pair of trial hearing aids. Kept…read morehaving to go back every two months for a software update according to the audiologist as the hearing aids would beep every hour. Did not realize the fact they were trial hearing aids until I went to a different company this year and they explained how I got ripped off. Would not recommend them to anyone, take your business elsewhere or you could be a dissatisfied customer like me. Sent a email to the company and no response.

From the owner: We specialize in all forms of hearing health care, from hearing aids and wax removal, all the way…read moreto providing hearing loops for the community. We create the best hearing lifestyle that we can for our patients to live their life to the fullest.

the audiologist service was amazing. The building was amazing but what they don't tell you upfront…read moreis that they don't just sell Hearing Aids by themselves. If you want to buy Hearing Aids through this facility, you must buy a three year or four year service plan.

They are great. Friendly, knowledgeable and professional. They helped me in so many ways. I can…read morehear better ,the ringing in my ears has stopped. I'm looking forward to seeing other great changes in my life. Thank you Modern Hearing.