We had a terrible experience with Cutting Edge. Gigis lack of communication and lying led to us to…read moretake our business elsewhere. After months of trying to get our pieces, we finally got fed up with the lack of communication and said something to them about the many messages in text and left with their receptionist. Gigi lied and said they never received any of our messages even though you can see they read them and didn't respond (happy to screenshot all of the messages so that the owner can't come on here and try to debunk any of this happening). We were told on several occasions our pieces would be ready on a certain day, only to never hear from them, we then called them on said day for Gigi to tell us she didn't know we still wanted them, all because we said we wanted a call from a manager. Yet she asked us to confirm sizes for approval to move forward, which we gave, she gave us another expected date to be done. Again not done! We called and asked for Savia (the owner), we were told she was with a customer and would call when she was done, we called back an hour later and they said she left the office for the day. Decided to take our business elsewhere for better customer service and even beat their price by almost a third!

I can't say enough about my new countertops in the kitchen. The material is fabulous, the beveled…read moreedges are perfect and the installation was incredible. The owner helped me pick it out and actually finally made a recommendation when I was confused and I am in love with my new kitchen countertops. I would never go elsewhere if I had to replace any other countertops house!

the repair department rocks! I called for an estimate to…read morereplace my pool salt system and Martha suggested it might just be a fuse. Once replaced it works fine now. I'm so appreciative of her helping me to fix the system I have instead of just trying to sell me a new one. Kathy S Venice

We had Indigo create and install an outdoor kitchen and although the kitchen is fab, working with…read morethe project manager was painful and frustrating. Throughout the project there very little communication and the project manager was responsive only after multiple calls. There was no communication or coordination between the project manager and the granite installation. There was also a 3 month delay of the hood, which never arrived and husband ordered one from Amazon, without the help of the project manager, so the size is off. I could continue with the frustrations but you get the idea. I'm giving this 2 stars instead of 1 star because the cabinet and equipment installation people were competent and very nice. It hurts my heart to give a business a poor recommendation however communication is key to a successful installation.

Couldn't say enough great things about Cabinetree! We had a full house full of cabinets installed…read morein the Sandstone finish. All cabinets and drawers have a soft closure. They were installed quickly and efficiently. A beautiful high end finish to them all within our budget! 5 stars!

We remodeled our laundry room and had great experience with Cabinetree. Sherri (the designer) came…read moreout promptly and listened to what I wanted. She drew the plans exactly as we talked about. The installation went very well and we couldn't be more pleased with the results. I would definitely recommend them and would not hesitate to use them again on another project.

Excellent, professional customer service and workmanship. Extremely happy with the entire process…read more Impressed with the time frame job was completed! Pleasure to work with Adriana!

I had water damage in a place I am in the process of selling. They came out immediately and…read moremeasured, I picked out a product that same day and two days later I have a beautiful new floor. All the staff was professional and helpful. The installers were hard workers and did a very neat job despite a very very difficult tear out of the old floor.

Great installation of entire house LVP. After 3 years we needed a repair Montgomery came out and…read morecompleted a perfect repair no charge!

Could not be more pleased with the work and price. I recommend them fully. They did the work two…read moredays after giving me the estimate. The price was 1/3 less than the other company that I called.

Anthony and Ashley were great to deal with on the replacement of our linai vinyl window panels and…read morethe screens. Did excellent work for a fair price. Would use them again in a minute.

I was really excited to check this business out. I was excited to spend my money here, because for…read moreonce in my life I have it to invest in a forever home. Stopped in because I needed to cover my nearly *whole house* in floors. Laurie met my boyfriend and I, in the front. Upon explaining our situation and mentioning my mother had just died and I needed to redo all the floors in her home for us to live, Laurie didn't even acknowledge the fact and just started writing notes for an assessment. She directed us to the wood and laminate section and told us to ask if we needed anything and then just disappeared for 10 minutes. When she did return, I did ask about price points, and differences from cheapest to most expensive, she snapped that nothing was cheap there. I assured her she knew that I meant the "least expensive". She was very cold and condescending through out the entire interaction. The show room also looks pretty bad. You would think for a flooring place, that they would do the floors to show examples but the floors were all tore up, through the place. One star is for the nice lady who worked there, walked through and complimented my outfit. I decided to cancel the assessment when they called. Talk about starting off on the wrong foot!

Knowledgeable sales girls and a great selection of samples on display. Family owned local business…read morethat supports the Englewood community.

I had never heard of Richard's until I saw a review and it made me call first , then stop by to…read morehave some area rugs bound . Wow ! I was shocked ! Prettiest & best selection this side of Sarasota plus great service and it's local ! The results were exceptional and the price more than fair !

Re-did 2 bedrooms with a middle of the road carpeting. Abby was great to work with and treated me…read morerespectfully. Their pricing was $500 below another retailer who was selling me based on remnants to get the price as low as Richards. I wanted an upgraded padding as well as thresholds. The installer was efficient, on time and pleasant. He moved all the large furniture pieces and put them back--not a scratch! The only reason I gave 4 instead of 5 stars was that the installer refused to lay a wood threshhold and hide tv cables under the closet rug. Also the upgraded padding was not installed. With 2 trips back, I got my threshhold (which I bought and stained) and the cables hidden. The padding issue would've meant tearing up the entire 2 rooms of carpet. We agreed on a rebate, but I would've been happier if I'd gotten my upgraded padding as requested. Miscommunications, but still happy with the rooms. Thanks Richards' Warehouse!