i wouldn't wast my time or money with first Choice…read morerestoration the guys they sent Completely smelled of weed and I would see them hitting there vapes not giving a crap that I was there they don't drugs test there employees So unprofessional

company hires min wage temp laborers to do garbage work. Bids high and makes employees pay for…read morematerials like paint brushes and basic safety supplies out of their own pocket!! Extremely unprofessional, surprised they haven't been shut down by L and I! Plenty of other choices in the valley, don't give these creeps your business!

These guys were amazing! Answered promptly. Were able to come help right away (water intrusion in…read morebasement). He updated me when he was slightly delayed in arriving. They worked quickly getting things resolved. In short order, the water was gone, things were cleaned up, and fans set to dry it all out. He was very thorough and checked areas of the basement we hadn't thought to check because there was no visible water intrusion but the sensor was picking up moisture so he put a fan on it. Their quick response, clean up, fans, and expertise were well worth what they charged. They followed up and double checked how things were going a couple days later. Very happy with them! Frankly hope I never need them again but it's nice to know they're there if I do.

Ben came out when we had a leak in our kitchen. He came within twenty minutes from when I called…read more They did a great job getting us back together in record time. Thank you Julie

BEWARE!!! Do not sign a contract with Restoration 1 on their digital Note Pad. They fraudulently…read morechanged the wording to benefit them on mine. They are not a trust worthy company. Avoid them. They will make it seem desperate and take advantage of your duress in fraudulent and unethical ways.

I called them to find a water leak inside of a wall. Randy responded about 40 minutes after my…read morecall and went right to work. His boss Jon stopped by to see how everything was going. Very pleased with the work and would highly recommend them.

We had a catastrophic plumbing leak. Home had only been empty for two days, in that time 3…read morebedrooms, a hallway, and bathroom were saturated. All the flooring was puddled - waves on the water in our master bedroom. Obviously, we freaked out, called a friend and got a recommendation for France. They were at the house within 4 hours and got to work with industrial dehumidifiers and fans. An isolated 'dry space' was created. It took a full week to fully dry, but they had sophisticated equipment to show areas that still needed time. This was infinitely valuable, long-term. Drying work was done by we'll say Team-1. During drying, Team-2 restorers were assessing damage and creating a very detailed repair plan. They negotiated this plan with our insurance, settling on a full-value payout. Team-2 was flexible in using the insurance money in the highest-value way possible. Repairs did take 6 weeks, but we're in a rural area, and the repairs totaled over $30,000. It was a big job. Further, we had a holiday deadline and France found a way to meet it. End of process, everything got fixed, on time, and we weren't out any more money beyond our deductible. Hopefully, this will be our one and only interaction with a major homeowner claim, but if another ever happens I wouldn't hesitate to call France.

Not honest. They set a budget with the insurance company for my flood but didn't stick to it. No…read moredetail for me to check. Lots of things had to be redone cause they did it wrong the 1st time. Example: they installed the furnace room door so it opened inward covering the furnace so it cover the service when door opened. That was not how it was initially installed. They didn't put doorknobs on folding openers and had to plug the hole made and start over. They installed doors then had to uninstall and take back down for new paint , etc. Poor communication throughout the project. Took nearly a year. Lots of delays and ABSOLUTELY NO COMMUNICATION ABOUT GOING OVER WHAT THEY AGREED TO WITH MY INSURANCE COMPANY. NOW I'M SUPPOSED TO PAY ?$8,000+ no questions asked over and beyond what was agreed to. Don't use them. You'll regret it!

DID NOT COMPLETE WORK THAT WAS WRITTEN INTO CONTRACT. Only partial repairs were made to satisfy…read morebare minimum of what Insurance requirements were or what change orders they dictated to Insurance Company. Zach, the Project Manager, only visited residence once for an Insurance Claim that was well over 1/2 million $$$. Very shady and misleading business practices, Do yourself a favor & look into other Restoration Companies which emphasize integrity, transparency, and high-quality service in their restoration efforts.

To the owner, who responded to my previous review... You've obviously never heard of an online…read morealias. I'll gladly post pictures of the shoddy work to prove you're dead wrong about not painting over mold. The speed at which the crew performed the work there's no way they could've done as you said. It's my opinion your business took advantage of a female homeowner because they knew they could.

Turner Restoration is the company to call. They are friendly and helpful and provide excellent…read moreservice. I highly recommend them! You won't be disappointed!

Kevin Jones and his crew were fabulous! They performed a…read morewhole house restoration due to a freeze-over pipe burst in 3 bathrooms. Matt and the other contractors repaired all floors, closets, walls and coordinated the re-piping with another local contractor. Painting was flawless, and much more. They used quality materials while keeping my costs on track to the bid. I think this was the first time I ever had 3 competitors recommend someone...now I know why! Thanks Kevin, 2 thumbs up!

Mr. Mendez did a phenomenal job replacing some drywall in a condo bathroom we just bought. It…read moreseemed people had soaked the wall outside the front and back of the shower, and rather than replacing the drywall they had surface repaired it just to make it temporarily look better and we called Martin just in time because mold had started forming. So he replaced the drywall in both areas and did a fantastic job -looks like new! He was so friendly and down to earth, and we were completely comfortable with him. He even helped give tips to me for some of the repairs and touch ups we're doing. I highly recommend him, and I wouldn't call anyone else if I needed drywall work again. It's so hard to find good, reliable people these days, so Martin is a rare find!

7 years later and no cracks anywhere. I am using them again on my new house. Martin is so easy to…read moreget along with.