Our house flooded after a pipe burst in the bathroom upstairs and into the basement. The water…read moredestroyed the bathroom and most of three basement eventually shorting the power and triggering the smoke alarms. The fire department responded and my eldest turned off the water at the main. My wife googled remediation and Clean Image came up. They arrived on scene before the company referred by insurance arrived. Immediately they cleaned up the water and started to place fans to dry out the rooms. It's been a couple of weeks and everything that was damaged or may have mold was treated or removed. They did an excellent job, outlined and talked about what they were doing, documented everything and when completed provided a completion of remediation document too shows that the work was completed. They really deserve a five star rating.

Water Damage Cleanup: 5 stars for this service. they did a…read moregreat job getting in quick and doing their mitigation work. They worked with my insurance company for months to negotiate repairs from an initial offering from the insurance company of $3500 up to $57K. Repair work Remodeling: 3 stars: They made it sound like repairs could be done quickly. Once I signed the repairs contract repair work was slow. I would never know when workers would be able to work on my house as they made that decision each morning. Some weeks no one would work and other times it would just be a couple times a week. After 7 weeks of work and a small portion of repairs done I asked to terminate my contract. The way the contract is written if you cancel it they can charge you 10% for every item not completed. Plus the overhead and profit for the entire contract. They had only completed $4800 in line items but because of the way the contract was written it came out to around $18K. I was able to negotiate down to 11K with them. Totally recommend for Water Damage Cleanup and working with your insurance but I would recommend you take their repairs estimate which you'll have to pay for and then find a different contractor to do the repair work.

I have worked with Powers Contracting for about 3 years now. It is a constant pleasure to work with…read moresuch professionals. Most of the time I work with Ryan 1 on 1 to get the right materials for the job, as well as his other workers. As one of their flooring distributors, I have never seen them skimp on quality for any job, big or small. Good honest guys here. When ever I have a homeowner in need of a flooring guy or contractor , Powers is number 1 on my list, ALWAYS! Ive never seen such dedication and care from any installers I work with. These guys are quick, consistent , cool as hell, and will get the job done the right way, and perfect at all costs. Believe me, I've been there for emergency situations lol Don't hesitate to give these guys a call, you won't be disappointed! ASK FOR RYAN

It was a pleasure to deal with Ryan, from start to finish. Some areas of my floor were really in…read morerough shape from wear and tear and it definitely needed to be redone. The whole floor looks like brand new now! I was so pleased to find a local contractor who could get this project done for me.

Had a burst pipe in the bathroom. Joe and his crew came in and took care of is right away (after…read morethe plumber). Joe was kind enough to assist me and explain the process to me, I've not gone through a situation like this before. I very much appreciate the expedience in getting the moisture handled! I would recommend highly! Natheena

Our washing machine flooded and they did a awesome job mitigating the flood, drying out the room,…read moreand demo-ing away damaged portions. Joe and his team were courteous, efficient, communicated well what and why they were doing, and did a great job. Highly recommend.

Was on vacation when my basement flooded. I found these guys on Google and I must say it was the…read morebest choice I could have made. These guys are absolutely fantastic. They work fast are super at communicating what is happening and helping with the hole process. They helped with insurance and showing what money we had to get repairs done and letting me know what all the steps in the process we're as they work. If you have any water damage these are the guys to call

Unfortunately I have had to use this company twice because my kitchen has flooded twice. They are…read morevery fast, very thorough and very professional both in terms of interactions and in terms of quality of work. They also work extremely well with insurance. I have absolutely only good things to say about Jesus and his company. This is the company you want to do your work!

We had a catastrophic plumbing leak. Home had only been empty for two days, in that time 3…read morebedrooms, a hallway, and bathroom were saturated. All the flooring was puddled - waves on the water in our master bedroom. Obviously, we freaked out, called a friend and got a recommendation for France. They were at the house within 4 hours and got to work with industrial dehumidifiers and fans. An isolated 'dry space' was created. It took a full week to fully dry, but they had sophisticated equipment to show areas that still needed time. This was infinitely valuable, long-term. Drying work was done by we'll say Team-1. During drying, Team-2 restorers were assessing damage and creating a very detailed repair plan. They negotiated this plan with our insurance, settling on a full-value payout. Team-2 was flexible in using the insurance money in the highest-value way possible. Repairs did take 6 weeks, but we're in a rural area, and the repairs totaled over $30,000. It was a big job. Further, we had a holiday deadline and France found a way to meet it. End of process, everything got fixed, on time, and we weren't out any more money beyond our deductible. Hopefully, this will be our one and only interaction with a major homeowner claim, but if another ever happens I wouldn't hesitate to call France.

Not honest. They set a budget with the insurance company for my flood but didn't stick to it. No…read moredetail for me to check. Lots of things had to be redone cause they did it wrong the 1st time. Example: they installed the furnace room door so it opened inward covering the furnace so it cover the service when door opened. That was not how it was initially installed. They didn't put doorknobs on folding openers and had to plug the hole made and start over. They installed doors then had to uninstall and take back down for new paint , etc. Poor communication throughout the project. Took nearly a year. Lots of delays and ABSOLUTELY NO COMMUNICATION ABOUT GOING OVER WHAT THEY AGREED TO WITH MY INSURANCE COMPANY. NOW I'M SUPPOSED TO PAY ?$8,000+ no questions asked over and beyond what was agreed to. Don't use them. You'll regret it!

We recently had a situation that needed water mitigation. The crew was on site within a few hours…read moreand were knowledgeable and walked us through every step. Very professional and friendly. Thank you so much Rolando, Landon, Ivan, Nick & Kenneth. I will always recommend your services.

Great quality service, kind employees who completed the service that was requested in a timely…read moremanner.

DID NOT COMPLETE WORK THAT WAS WRITTEN INTO CONTRACT. Only partial repairs were made to satisfy…read morebare minimum of what Insurance requirements were or what change orders they dictated to Insurance Company. Zach, the Project Manager, only visited residence once for an Insurance Claim that was well over 1/2 million $$$. Very shady and misleading business practices, Do yourself a favor & look into other Restoration Companies which emphasize integrity, transparency, and high-quality service in their restoration efforts.

To the owner, who responded to my previous review... You've obviously never heard of an online…read morealias. I'll gladly post pictures of the shoddy work to prove you're dead wrong about not painting over mold. The speed at which the crew performed the work there's no way they could've done as you said. It's my opinion your business took advantage of a female homeowner because they knew they could.

Great local team! They helped us with a small remodel and some concrete work in the backyard…read more Showed up on time, stayed on budget, and were easy to work with. It's nice to have a crew that communicates well and takes pride in their work. Would definitely hire again for future projects.

From the owner: Kittitas Valley Contractors, full-service residential contracting company serving Ellensburg &…read moreYakima and greater Central Washington. Our services include: Concrete Work Home Foundation Kitchen and Bath Remodeling Handyman Services Painting Junk Removal Construction Site Cleanup