I went to Tori for Botox and she did such a great job! I don't like to over do it. I like a little…read moremovement so I still look natural and I tend to get "Spock brow" if my Botox isn't done well because I don't have a big arch in my eyebrows but she didn't give me Spock brow. She did a great job and I highly recommend seeing her. I will be going to her for more treatments in the future!

Had my first experience with injections today and couldn't be happier. Dan made me feel extremely…read morecomfortable, explained everything thoroughly, and was very considerate of my wishes and goals. The entire office staff was so friendly and welcoming. Such a great experience from start to finish!

Not a friendly doctor..... If you don't do what she recommends she isn't very happy about it…read more Definitely not a doctor for people on a budget or looking for options that aren't sky high in price.

Dr Fichtel is so wonderful! She's an incredibly skilled injector, plus she's SO kind and the whole…read moreoffice experience is really lovely. I have gone to dr Fichtel for Botox and filler many times and every time it looks so great. She's also very conservative so you never look overdone. That said, I feel like she really makes 1 vial stretch so I get a lot of bang for my buck. Can't recommend enough!

I went here today and had Justin for my appointment. If I'm honest, when I saw that a man was…read moregoing to be doing my treatment, I almost cancelled. I pushed past my fears and went anyways. I am so glad I did! Justin was literally amazing. He made sure I was comfortable with all of my decisions and made sure I had all my questions answered before he started my treatment. I 100% recommend Justin!

I've been seen at Marvel's Spring Hill, Columbia and now Brentwood locations. I LOVE this provider!…read moreEveryone is very knowledgeable, great at communicating their professional insights and treatment plan to met your personal goal in the best and safest way possible. I just saw Monica at the Brentwood location and she is AMAZING! So nice, personable and professional! I received dysport as well as a lip flip and will be back in 2 weeks for lip injections. She was amazing and I can't wait to go back to her! Their new salon is to die for! So cute and a must if you're in the market for any personal enhancements or skincare needs!

"Very relaxing atmosphere! Stacie is super sweet, and it was so much fun chatting with her. Her…read morefacial was magical, She truly has magic hands! I left feeling completely relaxed and refreshed. Highly recommend!"

I purchased a Groupon for two services. One service was completed, and the second was originally…read morescheduled for last week. The office made a scheduling mistake, so we rescheduled for tomorrow. A few days before my appointment, I received a text saying I would now need to pay an additional $50 "health assessment" fee due to a new Tennessee state law. I looked into it myself and could not find any law specifically requiring this fee. More importantly, this charge is not disclosed anywhere on Groupon or on their website -- even now, after supposedly being "required." New clients are essentially being blindsided with an extra mandatory fee after booking. When I questioned it over text, I requested a phone call for clarification. The manager called me with an immediate attitude, saying, "You asked me to call you," and the conversation only got worse from there. Instead of professionally explaining the situation, I was told my choices were to pay the fee, choose a lesser-value service, or cancel. Every concern I raised was dismissed with "I'm not arguing with you." Very disappointing experience overall. Hidden fees and rude customer service are not okay, especially when customers purchase services expecting transparent pricing upfront. I will not be returning.

I went in today for a consultation with Dr. Webb. I was very pleased with the time he and his staff…read morespent with me. I explained to him some concerns I have with a few areas of my body and painted him a clear picture of what my expectations were. He was very honest and explained in great lengths how important each persons expectations are postoperatively and what to expect. His staff was very informative, and I felt truth and integrity behind his recommendations. I encourage each person to ask questions , explain what your looking for , but to have realistic goals with reasonable expectations. Make sure you find a Dr. that is willing to listen take the time to explain everything, and that will help you meet your expectations. Dr. Webb and his Team is all that and I have found my Plastic Surgeon. Tha Jeanine . Update 08/08/2020 8 months later and my decision to choose Dr. Webb was one of the best decisions I have ever made. My results were amazing and better then I expected. Thanks, Dr. Webb and to your Team for a job well done! . ( I know it wasn't easy) Much Thanks , Jeanine Kent

Today way my first experience with Webb and Jackie in particular. Can I just say, omg! I have been…read moretraveling to Green Hills for my skin care needs and always felt like the high pressure sales was inevitable. I didn't feel that at all here! I went in for my Botox regimen and the entire staff was super nice! I wasn't even approached with something else to buy! I can appreciate that! I look forward to building a relationship with others in the office for my other needs. Thank you for a wonderful experience!

ZERO STARS!! Nothing but a very expensive nightmare with the Biote Hormone Pellet Therapy! These…read morepeople are listed on the Biote site as certified to do pellet therapy, but you would never know that. I went in for a consultation and was excited to give it a try. $350 for pellets insertion $140 for blood work. They convinced both my husband and I the treatment could help him as well. They NEVER told us the price is twice the amount for men's treatment until after insertion and we paid. So $700 for my husbands treatment was a shock. They also LOST the first blood work they drew from my husband. LOST IT! He ofcourse had to redo it. My pellets were non effective weeks after insertion so they had me back in for a "boost". They brought in a "specialist" to go over why it wasn't working for me. She saw they never gave me the correct dose. Surprise. 2nd round went better. My poor husband had nothing trouble with this place and the pellets. It's been a true nightmare for him. After "loosing" his first blood work (the lady that drew the blood no longer works there....no shock), they finally served the pellets. Weeks after insertion he felt worse. Fatigue, minor memory loss, etc. They finally agreed to draw bold again and attempt a "boost". Weeks pass again and no change. They said to go to our family doctor. Found out he was given too much estrogen!!! So we had to get an RX to help that. More weeks pass and he is now experiencing pain in the area of insertion. They said could be scar tissue or something else and to again "go see our Dr". Well I noticed a round white bump in the area he said was painful. Looked like liquid to come out so I got a needle to put a tiny piercing to release liquid. NOPE!! A PELLET POPPED OUT!!! It obviously was not inserted into the fat area, but on top of a muscle! He called to speak to someone at Ritz and give pics. He said it's been a nightmare, never worked, pellet did not dissolve, and we would like a refund. A few days later they call back to say "sorry. Nothing we can do. No refunds". IT DID NOT DISSOLVE therefore it could not work!!! Now he has a permanent hole on his buttock from the mess they made. PLEASE SAVE YOUR MONEY and find a reputable, trained Biote professional. They may be good for facials BUT NOT hormone therapy!! Poor customer service. We had to constantly track them down for help. HORRIBLE. Pics are attached. UPDATE **DO NOT GO TO RITZ FOR BIOTE PELLET THERAPY!!** as of yesterday, 8/12/18 my husband was still not feeling well after the ordeal at Ritz and their incompetence with Biote Pellet insertion. As per my previous post, a pellet popped out after causing a good deal of pain. Well yet another pellet has come to the surface and "popped out". My husband said it is not only painful, but causes headache & nausea. He called Ritz to tell them this happened again. Carla, who apparently is in charge, again said there is nothing they can or will do. He asked for a partial refund at least since obviously the pellets did not dissolve. Carla refused. I am attaching the newest pics. If you are considering pellet therapy, please save your money and go anywhere else. Tomorrow I will be reporting Ritz to the BBB as well as detailing my husbands experience to the Biote Corporation. Ritz should not be doing this on anyone.

This is the first negative review I have ever shared for anything…read more I did the hormone therapy twice, and it didn't work at all. I'd had it done previously at another spa for several years, and it worked perfectly. I also had the threading done on my lips, and the threading came out within a month. I went back later so they could see it didn't work, and they said I should have come back sooner. But when I did go, they visibly could see there was no difference in my lips from prior pictures. The customer service used to be great, but now, it is terrible. I don't recommend the spa for either of these treatments, and they definitely get a zero on customer service.

Would not recommend at all. Booked a hydro facial. Started off with dermaplaning and I felt the…read moreaesthetician very roughly dermaplaning and it started burning and stinging. I kept complaint so she put a calming mask on that helped. The hydro facial itself was OK. But when I looked in the mirror my face was as nicked in several places above my upper lip and cheek. When I mentioned to the owner she said it could be my skin. Very disappointed. I went there because I read the 5 star reviews, please is cute but that cannot compensate for a terrible experience for a faci

Chelsey and Ansley have done so much to help me with my skin issue…read more They have both worked so hard to help me find something that helped with my overly sensitive skin. You couldn't ask for more caring individuals. They Do not pressure you or badger you into products and truly work with your budget to give you the best treatments possible!!!!

Kim is such a sweetheart. I love going to consultations to make sure not only are the…read moreproducts/treatments a match but also the person performing the treatment. She made me feel comfortable. She explained fully the process, pain levels, price, time and every other detail that i would want to know before we started. She is a walking billboard for her treatments as her skin is amazing. I will definitely go back for more treatments. I did Morpheus 8 which was very painful but with someone like her it was all worth it.