I had a flat tire on 07 15 and had a spline lock on my tire and no tools to fix , I called and…read moreexplained the problem and sent screen shots of the lock on the lug nuts to this company and was told they spoke with a tech and could fix no problem but I would have to pay in advance to get tech out,reluctantly I agreed when the tech arrived he was unable to fix ,when I called towex back was told I would have to pay a service fee of 89 but I was charged the full amount for the repair totaling 228.78 ,when I called AGAIN was told would receive credit within 3 to 5 days later and still have not received credit this company has stolen from me and refuses to make it right

Super courteous on the phone, quoted a price and estimated wait time, texted me when he was close,…read moreand took care of my car. Good experience, they'll be my first call in the future!

Due to recent flooding that has happened in Houston, my car stopped moving was caught in the high…read morewaters. I thought I could wait it out for a while, but the rain only got heavier & water started to rise. I called a towing company to come help me, and the driver said he would be there in 15 minutes. After 20 minutes I saw my tow truck driver pass by me in the heavy rain, I rolled down my windows and waved at them. My driver instead chose to ignore me and continued to drive off & then started to reject my phone calls. It was probably due to the fact that my car was almost submerged in water & the driver just didn't want to deal with being in heavy rain & deep water. Another tow truck passed by me as I waved and asked for help, no one wanted to pull my car out. Water was leaking into my car, I honestly thought I'd have to leave my car. I Googled towing companies in my area & the first to pop up was Guardian Angel Roadside Assistance. The driver told me he would be there within 30 minutes, to be honest I didn't think they would come I had at least 2-3 inches of water inside my car & the last towing company flaked out on me. At this point I was crouching uncomfortably on my car seat to avoid the water. I'm 6ft tall so my neck was killing me. Guardian Angel Roadside Assistance came as soon as they could, he got out on the heavy rain & high waters to secured my car. I honestly was saved as cheesy as that sounds, no pun intended with the company name either but I felt so relieved that they actually came. Kris took me back to my house, had me sign paperwork and was even kind enough to park at a gas station beforehand so I could retrieve anything else I needed from my car without getting wet. Hopefully I don't ever have to get my car towed anytime soon, but definitely would call this company if they were in my area. Thank you so much guys! I felt like the least I could do was give them an outstanding review.

The driver basically stopped what he was doing to come and get me and my son before it got dark. We…read morewas waiting on another service call Nick towing that never showed up. I cannot recall the driver's name but he really was my guardian angel and I want to thank him so much

The roadside guy told me to go "f myself" and that I'm a "stupid b" when I told him he got my…read moreaddress wrong. He called me back and told me to never speak to him like that and then continued to cuss me out for his mistakes. He sounds like a real winner.

Slow to respond Progressive used them and they took a while…read moreto come and didn't fix the problem

I needed my car to be towed to a dealshop from an impound and realize I need to pay cash. I didn't…read morehave enough cash on me to pay. Metro roadside (forgot his name) immediately loaned me enough cash to get my car out. +1 Since I didn't have my car key, they dispatched a full load on truck to avoid damages to my wheels. +1 Definitely recommend.

this ppl will charge you high price run away from this scammers and the don't issue refund if the…read moredon't do any service

It was 1am & he was the only one that was able to assist us with getting our vehicle out of the…read morepound, he had all of the needed permits to get our vehicle out! Not to mention our vehicle had a dead battery & low tires like woah he was AMAZING!! 10/10 highly recommend.

I got a flat on the free way, i had to stop on the left hand side emergency lane, super terrified…read more Thankful that Moses came as soon as possible. He even helped me find a tire for a good deal, to get me back on the road. I really appreciated all his help, along with his fair pricing.

Needed to tow my car guy managed to get under it without any damage. Quick and easy and it was a…read morevery fair price

I ended up being stranded due to my coolant being low and not being able to drive the car to the…read moredealer and Sana was able to get to me within 15min and in this Texas heat of 100 plus right now I was extremely grateful. He took me to the dealer and his pricing was reasonable. Would 100% recommend his services. He's honest and reliable

I will most definitely use Point 2 Point again! Not only was I able to schedule a pick up within 30…read moreminutes but they underbid every other provider in Spring Branch BY A LOT! The driver was friendly, professional and kind. Hands down the best towing service I have experienced.

Pedro was very accommodating for my family's situation. We needed some time to get the funds…read moretogether and he gave us that. He even waived some fees for us and was very nice. Very professional drivers as well and just seem like all around good people. Would definitely recommend, also my car was picked up in 20 min and dropped at my house in another 20 min. The whole thing took less than an hour, thank you Point 2 Point Towing!!

Carlos came and got me with a flat bed. Super nice guy. He got there within 45 mins and this was…read moreduring school drop off. Very professional. Very nice. 100% would recommend. I got his number and if I ever needed a tow again, I'm calling him.

My car broke down on 45 at 2am and Jonny was very professional! He gave me a good price before…read morecoming out and he was here In less than 30min! Faster than and more reliable than other towing companies. If you need a tow done hesitate and give him a call, he will give you the best service! Highway Hero