Entire office staff is useless and could care less about patients. Unfriendly, not personable…read more IF YOU WANT TO LIVE, GO ELSEWHERE

This place is a joke. My mother spent last weekend in the hospital for walking pneumonia and this…read moreoffice called her for a follow up and when my mom went in for the appointment the girl who saw her told her she had no idea what she was in there for and didn't even listen to her lungs. Basically told her she couldn't help her. I've been after my parents to find new PCPs because this office always seems to jerk them around but it's more convenient for them than heading into town. What a shame. Save your energy and health and find someone else.

I've been going to Dr. Ellis at Family medicine for about 6 years now, and this office has very…read morenice doctors, nurses, and administrative staff. I believe they are all affiliated with Beverly Hospital and that network. They always call to remind me of my scheduled appointments the day before they occur, in case you need to reschedule, the staff is very quick at responding when you call with a question or need to get a referral or documents sent to a specialist, and they dont leave you waiting around forever. Scheduling physicals are a little annoying, as you cant get one immediately, the appointments are usually a few weeks to a month from when you call (unless you schedule one for a year from the day you come in for one. Although, if you are sick, they will see you immediately - the same day, unless you call late in the afternoon, then they will have you come in the next morning. My doctor is very good about checking in with me about my health, progress in weight loss, nutrition, or other concerns, and when i had my pap done, letting me know about various womens health solutions available (birth control etc). I recently had a medical emergency and the office consistently called me to make sure i was ok, and to follow up on appointments with specialists to see their diagnosis. It was not cumbersome or confusing since the staff always gave me referrals to doctors who accepted my health insurance and were local. I've seen patients of all ages here. If you need a new primary care physician who looks out for you and is great at giving you important health info (not simplistic, condescending statements), Family Medicine is a great office to go to.

Cathy D'Augusta is by far my favorite PCP/NP I've ever had. She is patient, friendly, extremely…read moreknowledgeable and makes me feel like I'm talking to a friend every time I visit. I've been a loyal patient of hers for well over two years now and even though her location isn't near me I continue to go to her because she's THAT good. On top of her amazing bedside manner, she always seems eager to assist me with ALL of my issues, not just the one that I came in for. I don't feel rushed or intimidated when I visit her, which can definitely happen to a lot of people visiting the doctor. If you're looking for a gentle, knowledgeable, and very patient doctor, please see Cathy! You'll forever be grateful you did!

So happy I chose Dr. Costiagliola and Cathy D'Agosta, NP for my care. Wilmington is close to home,…read moreso much easier than going to Burlington, and tons of free parking. Their care here is outstanding, the staff call you back within a short time of leaving a message, and answer all questions. The care from Dr. Costagliola is excellent. He doesn't order unnecessary testing or visits, and handles issues with expertise and care. Cathy is the best also. I have recommended them to many and will continue to do so. I have always had confidence and great care from Lahey, but having a local office is great!!

This community is lucky to have this man. He is a brilliant and caring doctor. Dr. Arsenian goes…read moreabove and beyond for his patient's time and again. He has been my family's cardiologist for decades and is held in very high esteem by his colleagues at MGH and Lahey.

Outstanding Cardiologist ! Community is lucky to have a…read moretalented physician with terrific support staff. Has been treating me for past ten years with my AFib Originally referred by Dr Milan at MGH to share treatment without having to travel to Boston. Now travel from SeaCoast area of NH. Dr Mike is one of the best!

Dr Ficht responsive and a good diagnostician. His office staff are welcoming and friendly. We have…read morebeen patients for over 10 years and appreciate his availability; he takes the time to,listen and provide good medical suggestions. He called us after my wife's recent hip surgery to inquire about the surgery and her recuperation. If you are looking for a quality and experienced physician, he is your go-to provider.

I am a Psychiatric Nurse Practitioner who just finished my second annual physical with Melissa…read moreMaloney, NP. Both office visits were the most relaxed, thorough and comprehensive physical exams I've ever received. Dr. Kay Ficht is, in my professional opinion, the best internist in the Newburyport area....and apparently North Shore Magazine agrees. What a combo ! His entire staff is amazing. So glad I'm under their care.

They are an excellent family practice with male and female doctors who really take care of their…read morepatients.

I love WFP. I'm…read morealways greeted by someone friendly and helpful at the front desk (they're not always super cheerful, I'll admit, but everyone has off days so whatever). I also never have to wait more than 5 minutes to be seen, which is pretty impressive since I go there a lot for sick visits that they're always able to squeeze in at the last second. My pcp is Dr. Celler, and she is absolutely fantastic. She is very patient and a very attentive listener, and is great at explaining things in a way that I understand (though never in a condescending way). I know she has a very high volume of patients, but I have never felt as though I was being rushed out or ignored. I do understand some of the negative reviews, particularly with regard to Dr. Solomon (both of my parents have been seeing him for a very long time and used to be big fans of his, but have nothing but negative things to say now), but other than that I personally have never had anything but really positive experiences here.

I had called on a Thursday afternoon b/c my kid was sick. Was told I need a same day appointment…read moreand was offered one for the same day. We couldn't make the appointment due to traffic. After explaining our concerns to the "triage" nurse she told us we would need to call back the next morning to request a same day appointment. Seeing it pointless to go through all the details again and waste the opportunity form our kid to see a Dr. the "nurse" dictated their same day appointment policy to me stating "We don't allow sick visits to be scheduled in advance because sometimes the kids get better and don't have a need to come into the office. You'll have to call back tomorrow morning to get a same day appointment. Our phones open at 8:10am sharp and you'll be able to schedule the appointment." She also had to advise me that all Dr.s have a Friday morning meeting that goes until 9:30am. She looked and saw that our Dr. had time for an appointment in the morning but refused to schedule it for us because of their sick visit policy. No exceptions. When I called at 8:10am their phones were not on. By 8:20am the phones still not being turned on but I was able to get in touch with their on call service. They took my information and told me I'd get a call back within the next 5 minutes to schedule the appointment. I was never called and decided to call back and request a same day appointment again. I was again transferred to their "triage" line and had six calls ahead of mine. Slowly the number went from six to four but that's only because the other callers decided to hang up instead of wait. I wrote this review in the time I was on hold and continue to hold. Through my experiences at other medical providers this office stands out as disorganized, provides misleading information to avoid doing the work and total lack of regard for patient's schedules or medical concerns. My advice would be to the office manager. Review how your office sets up sick visits. Implement a no show policy that changes for the now show. Your lack of understanding and urgency for patients that are sick to protect your schedule is unacceptable. I'm still holding after 30 minutes for the "triage" line after being told "Oh yea, we have plenty of staff here to help you in a timely manner." Turned out they don't have any morning appointments available as they said I would get yesterday. Due to their incompetence and policy we've wasted our day. Parents are now late for work and our kid missed the entire school day.

The most incompetent bunch of doctors and caregivers I've ever encountered. Nice people, but we…read moredealt with multiple instances of complete negligence and lack of care that almost cost our son's life. We saw multiple doctors in the office over the course of a couple weeks, and they downplayed any questions we raised as non-issues and instead of actually doing their job, they chalked up things like extremely high repeated fevers as the result of our son being "a fever baby." That was not the case, and if we didn't bring him elsewhere because we didn't trust the response, he could have died. Go anywhere else. Can't give zero stars so they get one but I wouldn't trust them with caring for a house plant.

Dr. Schulman is terrific! My husband and I are so happy with our decision to follow Dr. Schulman…read morefrom her previous office to her Figtree, Direct Primary Care practice. We love having a way to communicate directly with our primary doctor (through the Spruce App or by phone), rather than through office staff or having to make appointments for everything. Dr. Schulman is very responsive with communications, and if needed, gets us in to see her quickly. This saves so much time, worry, and money! Dr. Shulman's office is modern and welcoming, and the time and attention afforded by the DPC model has been really beneficial to us. Our first visits at her new practice allowed her the time to finally get to know more about us as people, listen to our concerns, and provide whole health assessments and insights. Subsequent visits, communications, and coordination with specialists have been so much more effective and efficient because there's a real familiarity and foundation. Dr. Schulman is smart, compassionate, and very capable! I'd highly recommend her to anyone looking for a primary care doctor

Dr. Shulman is AWESOME! She spends as much time as needed with all her patients and really gets to…read moreknow each one. She get's right back to me with any questions I have. Highly recommend her.