Westford Family Medicine is fantastic. I've been a patient there for 13 years, and Dr. Fragola is…read moreabsolutely outstanding. I've also worked with several of the nurse practitioners, and they have always treated me with the same level of care and professionalism. I've consistently had great experiences with the entire staff. I highly recommend this practice to anyone looking for attentive, compassionate, and reliable care.

The Dr was ok. A bit disorganized did not really show a lot of interest. I felt like I was just…read moreanother billable patient, told to get a lot of unnecessary tests also to see a specialist that was in now way needed. I was in for a physical only and was billed for another office visit on the same day a fake charge. (billed twice). it looks like they are just in it for the billings. I would not recommend this office.

Dr. Folch is an incredible doctor! He is exceptionally…read morecompassionate, caring and attentive. Finding a doctor with high-level medical expertise with genuine empathy is rare, and I feel fortunate to have him as my PCP. Highly recommend!

I had an appointment on 9th January 2020, and after I was waiting for three months. They called me…read moreand cancelled it and gave me appointment on February 27th. I talked to the manager and explained my frustration for waiting another 6 weeks, she said they will talk to the doctor and see if they can set up an earlier appointment. However, they never called back neither confirmed a new appointment.

Cathy D'Augusta is by far my favorite PCP/NP I've ever had. She is patient, friendly, extremely…read moreknowledgeable and makes me feel like I'm talking to a friend every time I visit. I've been a loyal patient of hers for well over two years now and even though her location isn't near me I continue to go to her because she's THAT good. On top of her amazing bedside manner, she always seems eager to assist me with ALL of my issues, not just the one that I came in for. I don't feel rushed or intimidated when I visit her, which can definitely happen to a lot of people visiting the doctor. If you're looking for a gentle, knowledgeable, and very patient doctor, please see Cathy! You'll forever be grateful you did!

So happy I chose Dr. Costiagliola and Cathy D'Agosta, NP for my care. Wilmington is close to home,…read moreso much easier than going to Burlington, and tons of free parking. Their care here is outstanding, the staff call you back within a short time of leaving a message, and answer all questions. The care from Dr. Costagliola is excellent. He doesn't order unnecessary testing or visits, and handles issues with expertise and care. Cathy is the best also. I have recommended them to many and will continue to do so. I have always had confidence and great care from Lahey, but having a local office is great!!

I ah e taken my mother for her appointments here a few times now. Every appointment this Dr is…read moredrastically late generally over 30 minutes. He doesn't seem to respect his patients time.

Amazing physician! Dr Burke saved my life. Went to see him for my first visit had ultrasound two…read moredays later cat scan and two weeks later carotid surgery. I had a 95 percent blockage. I couldn't have asked for better care

I have been a patient at their Thorndike St. location for around 5 years. Have never been to their…read moreother locations. About 1 year ago I had my 2nd seizure within a year, so I gave up driving. Luckily I live in walking distance of this location. So I have always mentioned that since I can't/don't drive I can only go to the Thorndike St. location. This week I had a appt there. But when I went to check in was informed that the appt. was for there Pawtucket Blvd. location. And they try to make it that was my fault for not requesting to be seen at Thorndike St. As I have said I have only been to their Thorndike St. location in 5 years and do not drive. There should be some place in my personnel info. that I need to be seen ONLY at Thorndike St.

I've been a patient there for about 20 years and have found everyone there to bo extremely…read moreprofessional and caring.

Been a patient of Dr Tariq for several years. She is an excellent Dr. And her staff are…read morefriendly, and make you feel at ease. Highly recommend.

You don't get by the incompetent office staff to see a doctor. My doctor sent over a referral on…read moreJanuary 2. I called them and they told me rudely that they had to check something and they would call me with an appointment. That's how it works. Called back a week later well after opening time. Left a message emphasizing my insurance, one of the best in the state. They called me back with an appointment of March 6. This woman didn't seem too bright either. This appointment was a FULL 9 WEEK WAIT! Emailed them them followed up by phone today, March 4. Got "We have no record of you or your appointment. " I was livid. Offered me another appointment 7 weeks from now. Oh, BTW, this was another ditz of a secretary. I told her to go to hell and hung up. My insurance covers any doctor or any medical center in all 6 New England states. I can also bet a whole lot sooner than 9 weeks, then they lose the appointment. WTF?!!!!!!!

Dr. Steven Alter never denied my requests for out-of-work notes, and I appreciate that. I did not…read morehave surgery with him, so I can't comment on his surgical skills or outcomes. From my experience, I felt his bedside manner could be better. I often left feeling like my injury and concerns were being minimized and that I wasn't being fully heard. My impression is that he has a very direct, surgeon-focused approach, which may work well for some patients but wasn't the best fit for me. I can't say he's a bad doctor. However, beyond providing me with time off from work, I don't feel much was done to fully evaluate all of my complaints. For example, I never received comprehensive strength testing for the various issues I reported. One thing that also concerned me was that the office seemed to use a standard template in the medical notes. Some of the statements about my care did not accurately reflect what occurred during my visits, which I found frustrating. I've also spoken with three other people who were not particularly happy with their experiences when I mentioned Dr. Alter. Of course, that's anecdotal, and it doesn't mean he isn't an excellent surgeon. This review is simply my personal experience as a patient. I will say Amanda the medical receptionist was great, every request I asked for, she promptly responded to me with the information I needed.

I recommend the surgeons at Orthopedic Associated of North Chelmsford, MA. As a retired RN with…read moreO.R. experience, I tend to be very critical of surgeons. Since 2019, I've had several procedures to alleviate the pain of osteoarthritis. First, a left rotator cuff repair then, in the fall, a left knee replacement, by Dr. Scott Sigman. High praise for him and his team. I had minimal post op pain and was walking the day of surgery. Several years later I had the pleasure of bilateral hip replacements, 1 yr apart, by Dr. Stephen Designa. Again, minimal post op discomfort and, with physical therapy, return to normal with no more pain. And such tiny incisions--I can barely see them! Thank you and bless you, Dr. Designa. Now, in 2026 I'm back for more magic, seeing Dr. Howard Wu for bilateral shoulder arthritis . He is urging me to have the surgeries, first the left which is giving me the most discomfort and limited range of motion, then, after a time, the right. But, since I'm elderly and also caring for my disabled husband, I've been putting it off. He's right,of course, I need them ,and I'm not afraid but he listens to me and, I think, understands. It's comforting to know that, when I'm ready, he'll do his best to give me real golden years. We baby boomers are lucky. Modern technology and talented surgeons. Replace the old, worn out joints and we'll feel better. Maria S, Lowell, MA August 2026

Entire office staff is useless and could care less about patients. Unfriendly, not personable…read more IF YOU WANT TO LIVE, GO ELSEWHERE

This place is a joke. My mother spent last weekend in the hospital for walking pneumonia and this…read moreoffice called her for a follow up and when my mom went in for the appointment the girl who saw her told her she had no idea what she was in there for and didn't even listen to her lungs. Basically told her she couldn't help her. I've been after my parents to find new PCPs because this office always seems to jerk them around but it's more convenient for them than heading into town. What a shame. Save your energy and health and find someone else.