Horrible experience with both customer service and the product. They even send a specialist to see…read morewhat was going n and he was stumped. Instead of making things "right" (refund, new product, a plan to follow to fix things) the turned it into conflict. Bad batches happen and they shouldn't have turned a disappointment into a fight. They didn't wear masks during the hight of the pandemic unless activelyhelping someone, which also shows a lack of care. The owner was also very rude with me until my husband let him know he was on speaker and had heard everything. Avoid this place.

This paint store is fine. The staff is friendly, but if you are looking for someone to actually…read morehelp you match a paint color you're better off looking elsewhere.

I am very happy with this place! I recently had some repairs done on my home, and now I have to…read morere-paint a couple of walls. I love the color that is already there, but needed to match it. Aaron was able to match it perfectly! He also provided me with some great advice for this job. I will definitely be coming back.

This place, provides expert advice, along with a great attitude, a home-town atmosphere, AND they…read moreeven carry your stuff to your car for you. Something hardly anybody does anymore!!! Ive been at Brother's Door and trim for over a year, and I still dont know everything. This is the FIRST (only) place I go, even as a 'pro' for advice, consultation, ETC. sometimes just even 'moral support' when difficult jobs are at hand. From the proffesional to the homeowner, if its ANYTHING paint related, make sure you come here. if they dont have it, they can get it!!!! Let's be sure to make our 'hometown' companies, THRIVE !!!!!

I'd been buying my paint from Home Depot and I believe in good quality paint (who wants to paint…read moremore than necessary?). I'd always thought S.W. was out of my price range but went in on a 30% off (as advised by a professional painter) and was really happy with the one on one service I received. They're right off the highway (by Walmart) so easy to get to, good parking and friendly staff. The manager was able to help me with specialty primers I needed for my old house. A really nice group of people who know their stuff.

I'm confused as to why this store has 5 stars from other reviews. Yes, I will agree that the staff…read moreis knowledgeable. However, this is the most under staffed place I've ever entered. Not only understaffed, but, the staff never acknowledges anyone. I was in last week, there were six people in line and one employee. He was going into great detail with the person at the counter. The people in line were growing highly irritated, they were talking loudly amongst themselves about how awful it always is in there. Not once did the clerk look up and say something like "Hey everyone, I'm all alone and doing my best. I'll be with you as soon as I can" anything would have been better than nothing at all. One person said "See, he must be used to this because he's acting like he can't even hear us". With zero exaggeration, I've been in this store at least six times and it's been the same every time!! At the price of paint and the volume of business, there's no way they can't afford more help. Maybe they don't realize that if they hired one more person, it could greatly increase their bottom line dollars. I really wish I didn't love their paint! Home Depot is next door and always super fast in their paint Dept....Unfortunately, their paint doesn't compare. Ugh!

We just bought some cedar for a fence we are building. They ordered exactly what we needed and…read morecalled us as soon as it got in. I was impressed because usually we have to do the calling to find out if our product has come in. And two people helped bring it out to the truck! They were so friendly and nice and personable. Not like some places that don't care about the customer at all. You could tell they genuinely enjoyed their job, and that's the kind of business I enjoy being at.

Terrible customer service. The old guy with glasses gave me grief when I asked about pvc pipe being…read morecut. Which another employee had offered my last visit. The guy had a very condescending bad attitude. Go elsewhere.

Awesome service and supplies! Always go the extra mile to…read morehelp us get the job put together. Thank you!

BJ's is one of those (fewer & fewer) stores where the help actually knows about their products and…read moreand how they can be best used...as well as a roster of recommended painters. I'm increasingly drawn to the "little box" stores.

We've always had great service at this Benjamin Moore store, good advice, etc, have been going…read morethere for quite a few years. The guys that work there, especially Dave, are very knowledgeable and helpful.

Worst Benjamin Moore branch I've ever been to. Horrific customer service with a sprinkle of…read moreunprofessionalism and a dash of demeaning language. I was there to buy TENS OF GALLONS of paint for my entire job because i like their color selection. But I ended up not buying anything. Good luck staying in business with an attitude like that!

Simply the best, no nonsense paint source in Olympia. The materials are all top notch and well…read morecurated. The highlight is the excellent advice and the confidence in the product recommendation, and application instructions. The husband and wife owner team complement each other well and both bring a different and important value to the customer service experience.

Skip the big box store and come here. Yes, they are a little more, but you get personalized,…read morefriendly, specialized, and professional service. This is a locally owned business and the couple who own it are both amazing. After trying to decide on a color of paint for the interior of our house, and talking to numerous people, viewing way too many pinterest posts, etc., I stopped in here. I spoke to Annie who spent around 45 minutes with me talking about color schemes, undertones, the finish, woods, etc. She was so informative and apparently loves her job. She helped me find a color I absolutely LOVE (Silent Night for all of my walls). I have ditched Home Depot forever and will come here for my painting needs in the future. The paint is quality paint and they sell everything you need for a great paint job.

The kitchen cabinets of the house I just bought were a little beat up. In some places raw wood was…read morevisible and there were definite wear patterns near the handles. The staff at Rodda Paint in Longview matched the paint perfectly based on a drawer that I brought in as a sample. I am so impressed with the paint mixing abilities of the staff at Rodda Paint. My kitchen cabinets look like new. The project was easy and painless because of the expertise of the folks at Rodda. Oh, and they're really friendly and helpful too!

I have never written a review before & I specifically downloaded Yelp just for this review. I went…read moreinto Rodda to get some paint color matched because we just bought a new house & wanted to do some touch up paint. I gave Chelsea the tiny pieces of paint that we cut out of the wall to match (& these weren't your average colors of paint, these were some hard colors to match one being a dark blueish grayish..) & she did a phenomenal job! I can't even tell the difference at ALL!!! I am so impressed & I will definitely be back!!! Thank you so much Chelsea for your knowledge & help!

I found this store with hopes it would save me time on my way home north instead of going to the…read moreone in south Seattle. I was so right. The person who helped me was also kind and funny and educational. The other store I went to did not seem to care much. I have told many people to go here. He also helped me pick out a better color of white for my kitchen and I love it. While I am glad I am done painting for a while, I will go back here for my painting needs, you should try it too. I do wish they still sold the Divine paint collection.

My wife visited this store about 10 days ago to try to get stain to match our current fence. Guy…read morein the store said he could match it but would need a couple days and would contact us. My wife inquired about exterior latex paints and was told about the distribution supply problem and that we might have to wait on this. No problem. She purchased several gallons of undercoat, a couple brushes etc and left. Since then we've heard NADA from this guy or the store. Today, Saturday the 24th of July, I called to inquire about out order and learned this store is not even open on Saturday, and they don't even have a method to leave a message. WOW a new low in customer service at a time when stores should be busting their chops to deliver. I called the Seattle store and they told me it's a corporate policy to close stores on Saturday if the volume is not there! I could expect this type of penny pinching from a Mom and Pop store (and where ARE those Mom and Pop paint stores anyway?), but not from Rodda, which is owned by Cloverdale Paint of Canada - THE LARGEST PAINT manufacturer in Canada. I contacted regional supervisor Brian Tracy, 425-591-4166, by phone today and since he was "not in" I left a message just inquiring about the Lacey Store and that we would no longer be customers. My advice: shop elsewhere!

Love this store. Me and my family come here every time we are in Long Beach for groceries and other…read moreneeds. They have a very nice selection of toys, most stores in this town don't have a huge selection but this store has 2 or 3 aisles of toys! Though they are a bit overpriced, a cheaply made stress-ball I bought my brother was $3 with tax when it honestly should've been a $1 or under because it fell apart after an hour of him playing with it. But other than that I would recommend this store if your visiting this town 6/10

Traveled to Long Beach and needed some odds and ends. Saw an Ace and new they would have everything…read morewe needed as Ace always does. This Ace is beyond fantastic. Their outdoor clothing area is amazing and prices were great compared to where we live. Will shop there every time we revisit Long Beach.