I highly recommend Servicemaster Apple Valley for carpet cleaning. The technicians are very prompt,…read morecourteous and thorough. Having two children and 4 cats puts a lot of traffic on your carpeting. I had all my carpeted areas done and they look clean and smell fresh...Great job!

Absolutely one of the worst companies there is. First, it's very important note that I was a…read morerestoration project manager for over a decade working for some of the largest restoration companies in the state of Connecticut. I've seen it all and I've heard it all. We only used this company because when we had a claim, we allowed the insurance company, State farm to choose the mitigation company as I didn't want any accusations of bias or unethical anything since, as I said, I was in the Insurance restoration business for over a decade. This company came out, the team lead they sent was as lazy as you could be, literally was standing in the water(which was sewage) then decided to sit on our brand new white couch. He talked to my wife about firearms and how he carries a firearm, then the next day as they were cleaning out our basement they came across a box that had a fake gun in it, a gun we use for a smokeless shooting range. He decided to freak out and no coincidence at 3:30 the whole entire team took off left everything unsecured, left our gate wide open and our doors wide open. Then the excuse they gave was that they didn't like how they were talked to. We had simply went down and asked them to take a beat for a minute because they were just thrown everything in the dumpster with zero accountability for it all so obviously we were a little nervous that insurance wasn't gonna cover it since they weren't documenting properly. Even things that we said don't throw away we noticed we're getting thrown in the dumpster so of course we were gonna stop them for a minute, again we know how the industry works. They damaged our fridge, we had to contact the owner of their company to get a replacement. It took probably three weeks of back-and-forth to finally get a fridge replaced that was essentially brand new. No shocker when it came to the contents portion of our claim they couldn't provide a full, comprehensive list of all items thrown out, saved or cleaned. Even our adjusted had a nightmare of a time trying to get photos from them or a proper list, we still haven't to this day. When it came to get our contents back, that was a nightmare in and of itself, the couch came back damaged. The owner of the company wanted to make accusations and not cover it. We finally just gave up it wasn't worth going back-and-forth, with her knowing her personality and how she is this company charged our insurance over $17,000 for the mitigation job and content manipulation. They were here for maybe a total of three days and stored our stuff for about three months. Their mitigation manager didn't do his job properly. They never came out to check the hours on the machine, run the numbers daily as you're supposed to do with mitigation instead, he would call me everyday and have me go down into my basement to use my moisture meter to check the numbers and check his machines for the hours and send him pictures. I have the pictures back it all up too, yet they charged the insurance company for supervision and the mitigation, despite the fact that he was calling me every day to check his equipment this is something any good mitigation company should be doing daily. Getting back to the contents when they finally brought them back, we were going through boxes and they'd have huge boxes with two items in it or boxes with stuff just thrown in it See The pictures I've attached to this review. This company is absolute hacks and I wouldn't recommend them to anybody. They could have a fire extinguisher while my house is burning down and I would let the house burn down before I let them use the fire extinguisher to put the fire out. When I say DONT use this company, I mean it RUN from them. I've been in the construction industry for over twenty years, this companies lacks integrity, professionalism and proper leadership.

Doesn't follow contract with insurance company, refused to come out, not 24hrs as advertised.read more

This was by far the worst experience ever. We hired this company to do work to our…read morefinished-basement that had some water damage. They started the job by cutting out chunks of Sheetrock and literally left it bare-bones for over a month. My husband and I reached out to both the individual who started the job and the company countless times to get an idea as to when they'd be back to finish the job. We never received a single call back. After a month of this I finally emailed the owner- "nick", to inform him of the terrible situation that we had gone through as well as total lack of communication on their company's end. I never heard back from the owner, and found another contractor to complete the job. Wish I had read these horrible reviews before hiring them. I don't know how these kind of people stay in business!

I am a realtor and had a mold emergency the day of closing! Joe was able to provide a thorough…read moreexplanation of the problem and provide us with a fair estimate for repair. He was extremely accommodating! Highly reccommend!

I can't say enough about how helpful Joe at Moldmaster is. He responded immediately, is a total…read moreprofessional, knows his stuff, is friendly, detailed, explains everything, reasonably priced, and is a wealth of knowledge. I even found Joe to be knowledgeable and helpful regarding other areas in my house that need attention. Joe is an expert in his field and beyond. I highly recommend Moldmaster.

I'm so happy I found Green Restoration. Great…read moreresponsiveness and quick, exceptional service! Top rating company to work with for any restoration needs. We hired them last week to assist us with the water damage we had over the weekend. They came immediately and on time. Professional, very polite and pleasant to cooperate with! Highly recommend!

From the owner: Green Restoration is a trusted leader in property damage restoration and cleaning services. Locally…read moreowned, operated, and environmentally friendly we offer water damage, storm damage, mold remediation, fire or smoke damage restoration, biohazard clean up, disinfection services, air quality control services. Green Restoration takes immediate action to reduce any negative impact on your health or the environment by cleaning and restoring your property to its original state as quickly as possible. We offer reliable, fast and cost-effective damage restoration, cleaning solutions and help with your insurance claims should the need arise. With years of experience in the cleaning and restoration industry, we have the knowledge and the capacity to efficiently take care of the most challenging projects - and most importantly - we do this in an environmentally safe way by using plant based, non toxic and biodegradable products, recycled, biodegradable and compostable supplies. Green Restoration is a team of eco-conscious professionals and experts. We pledged to stay 'green' on the very first day we opened our doors and have never wavered on our commitment! Through our services we provide top quality work, but hope we also deliver the message that we care about you and the environment every day. Our technicians are certified by IICRC (Institution of Inspection Cleaning and Restoration Certification). Remember to Restore and Clean While Staying Green®!

I was able to make an appointment online and they had so many available times which allowed me to…read moreget someone to come out just a few hours from when I noticed the clogged pipe. They have short 2 hour windows for appointments which is great that I didn't have a 4+ hour window of time I needed to wait for them to come. The gentlemen, Mike and Andre, that cleaned a clogged pipe we had with a giant snake, were really pleasant, kept everything clean and kept me informed about what their doing and what their recommendations were. Once they finished the work, I had another gentlemen come, Justin, who was an inspector and checked that the pipes we have are still good and there aren't any additional issues I should worry about. He too was really kind and allowed me to view exactly what he was seeing and walked me through the process. It was also nice that none of them tried to upsell me on additonal services or add ons. This inspector service was recommended to me and was free of charge. The snake drain cleaning was their most basic service for what I needed and was $700. I didn't do much shopping around so I don't know how their rate compares to others. Overall, I had a really good experience with them and would recommend it especially if you have urgent plumbing needs.

Franklin was wonderful. very honest and willing to show me exactly what was going on and what was…read moreneeded go fix the problem.

After a drain leak the water damage was extensive. Crystal Rock Restoration of Portland saved the…read morehouse and the day!

From the owner: At Crystal Restoration, LLC, we’re a small, family-owned, veteran-operated business with over 20…read moreyears of experience in the insurance and restoration industries. As homeowners who have personally faced the stress of property damage, we understand what our clients are going through—because we’ve been there, too. That’s why we go beyond standard mitigation services, guiding our customers through the entire restoration journey, from emergency response to complete repair. While many companies stop after mitigation, we stay until the job is fully done and your home or business is back to its pre-loss condition. Our team is committed to doing more than just meeting expectations—we strive to exceed them, every time.