Always very helpful and knowledgeable. Make sure you sign up for their customer program. I always…read moresave a few dollars just buying normal stuff that I need for the hot tub or pool.

I will give this store 5 stars in praying Stacy comes back soon. I was in last week and wow I was…read moredisappointed. I can't give names because nametags weren't worn. I was told Stacy was out until mid summer due to a medical issue. Please please please let's get her healthy ASAP. I was treated poorly and the gentleman was not interested in what I needed. He and another girl were just having a conversation and ignoring me. The customer service was a big ZERO. I did put in a call to the customer service in hopes I get a phone call back. You have lost my business until she comes back.

Wow a year later and you respond to a negative review. 38 years in business and 2 reviews and one…read moreis horrible. Please don't put the blame on your associate because she just informed us what you informed her . Your a horrible business owner and it showed . Weather it's my first time in the store or not nobody should be treated the way you treated my wife and I . I have bought 20x40 liners , automatic pool cleaners and countless amounts of chemicals. You lost out on a good customer all because you lied about a pool slide that you informed us you had in stock . Be a man of your work and take responsibility for your actions !!!

I have worked with Superior Pools for two years and have been very happy with their knowledge and…read moreservice. I fought green algae while using chlorine for the prior year and was never happy. Superior showed me the Baquacil system that they sell and my pool has been clean, clear, and blue ever since. They test my pool water for free since I buy my chemicals from them and have always given me great advice.

They not only diagnosed the issue with my natural gas (Hayward h350fdn heater) they fixed it (gas…read morevalve not opening) and understanding that pool places are busy right now they came in a little over a week! I had the parts so I only paid for labor which was reasonable! The other places I called will not touch gas heaters and they were charging a fortune just to come out and diagnose problem without even fixing it! Then they never showed up ! Ty again Olympic for your professional reliable work!

From the owner: We specialize in In-Ground Swimming Pool Service; Above Ground Pool Service; Hot Tub/Spa Service;…read moreSwimming Pool Openings and Closings. This location is our Service Dept, Construction Office, Warehouse & Main Office.

Do NOT BUY a pool or spa from this company…read more bought a spa from them. in one year the pad that controls the temp, music and jets broke. no warranty and i spent $300 to have it fixed. two years later the pad goes again. im directed to the wilkes barre office because the scranton location doesn't manage parts. i called with the brand and model number. No one gets back to you. it's been two months and still no part and no returning of a call. so i physically went into the store and spoke to someone who wrote down my information and nothing still. now i have this expensive spa in the yard that holds cold water. i could have bought the same spa cheaper from Mohegan sun and got the same service.

If I could give these clowns a negative 2 star rating I would do it. Everything you read in these…read morereviews are accurate. Once they sell you something their work is done. Do not count on these fools to respond to any problems your having, I called 3 days in a row and never received a common courtesy call back. I just wanted a circular pump replaced, not a big deal. I finally woke up, went on the internet, found the exact pump from Vita Pools, got my plumber, and had it installed. No $250 show up charge which I read they have been charging their customers just to have someone come out. YOUVE BEEN WARNED, NUFF SAID

If you are considering having Barracuda Pools do a project for you, here is what to expect:…read more Extensive delays: We hired them last March and our project isn't done Long periods of inactivity: 4 Weeks went by where they never showed up and refused to answer any calls Shoddy Work: We are paying thousands of dollars to rip out and replace concrete work that was not done correctly and causing water damage in our basement Total yard destruction: We were told that there might be "some truck tracks" in our yard. In reality, our entire yard needs to be replaced Extremely unprofessional and hostile employees: When I asked a simple question of one of the owners of the company, he immediately got hostile and threatened me in front of my kids and then walked off the job In short, Barracuda Pools is understaffed, overbooked, unprofessional, and does subpar quality work. You will be lied to, disrespected, verbally abused, and left paying tens of thousands of dollars to other people to finish the job. I would advise anyone who has a current contract with them to get out of it immediately. If you are considering them, do yourself a favor and hire someone more competent.

I needed to replace my existing hot tub. The staff were very helpful and I got a good deal on my…read morenew hit tub. I had some questions with the county permit and they called, cleared it up and saved me a lot of worry. I highly recommend Aquacare.

Very unreliable pool service we hire to clean our pool 1st the gentleman that came stated that he…read morecould clean the pool. Filled the pool up with water and put a chemical in the water for all the leaves and sediments to go to the ground we had hopes to use the pool atleast for a couple of weeks . We paid 1/2 of the service fee and didn't even get the bottom of the pool cleaned. We are Very disappointed with this company service.

Horrible pool installer. Installed my above ground pool and within weeks it started shifting. I…read morecalled Pablo multiple times and he said he would help fix the pool. Guess what, no show and he stopped responding. He just wanted me to go away because it was going to cost him to fix the pool. I would not recommend. I got the pool fixed by Dr. Zee.

Excellent service from the day I called to inquire about a pool to completion! I had gotten a run…read morearound from a few other companies not feeling at ease and was honestly ready to give up until my Mom came across Zumba pools and called Pablo! His professionalism along with knowledge on his products as well as giving his professional opinion on what pool would best suit the layout of our yard as well as what would be best to accommodate our Family! When he says he's going to show up, he or his men are going to show up. No matter how many concerns or questions you may have, he will return your phone call and have you satisfied before you hang up! I can go on and on and on with ALL POSITIVE FEEDBACK, all in all it was a VERY PLEASURABLE EXPERIENCE! On the Installation end- his workers were very thorough, friendly, informative, they allowed me to ask ANY questions I wanted, allowed me to sit out there and watch the ENTIRE process without being bothered, and allowed me to photograph the process for before, during and after photos. Big plus- they cleaned up after themselves and acted professionally the entire time! I am now left with an ABSOLUTELY GORGEOUS POOL, that even my neighbors are remarking about & even kids in the neighborhood said "THAT'S the pool to swim in!" Great Quality that won't break you financially! Most important of all, as Pablo quoted- "WE DO EVERYTHING, ALL YOU NEED IS TO SUPPLY ELECTRIC AND WATER!"... I will be hiring him and his workers AGAIN, when I go to get my deck, next!

Very knowledgeable staff who won't sell you things you don't need. Product prices are comparable if…read morenot CHEAPER than other places. Donna and Shane and staff really know their stuff and make owning a pool less stressful. We bought a vacuum which is a big expense. They were even kind enough to tell us to wait a few days to be eligible for a rebate. Not many places would do that. They are honest and that's priceless these days!

Terrible service from this company. Do not return phone calls - do not carry parts for their…read moresystem.

So when it came to the store. It was clean and there was a tone of furniture, kitchen sets, living…read moreroom sets and bedroom sets. Or you can get individual items. The less expensive stuff is a little cheaper made but still very nice. The sales team is excellent and they are nice and go above and beyond to help not only make a sale but to make sure everything after goes well. Delivery and installation is where things went wrong. Tabel and chair's had been delivered with a little damage, the table was put to gather wrong so the legs were super shakey and they left wood staples hanging from the bottom of the table. Now the Bob's way is that if anything is done wrong or damaged they will come fix it. So we set a date and time and the only time they had was 5 days later so I was left with a shakey tabel that had metal sticking out. I have a wife and kids I now had to inform couldn't sit at our new table. On the day to arrive they were 2hrs late and I had to go to work and reschedule. I did inform the customer service of this and that I was very upset. The soonest they could reschedule for was a week later. So another week before we could use our new dining room table. Finaly the service guy came on time fixed everything made the tabel look good and work the way it should. So I called customer service to see if they would remove the $69 delivery and installation charges well no I had received a $25 giftcard for the inconvenience and $25 giftcard for the service tech missing his time. So I will just deal with this and apply these cards to my credit card and they say no it's only good for in store purchases the stuff at this store on the cheap side is none existence. I tried to explain the delivery and installation was what caused so many problems so I didn't think I should have to pay for it but they kept saying this is there policy. With this being said I say if u are picking up something go there and pick it up. If u need it to be delivered go somewhere else. There are other furniture places.

I made two purchases with them within the past month. When the first order was delivered, they…read moreforgot a mattress Which was frustrating because we had just moved into the house and I had planned it so that my kids had somewhere to sleep. We called customer service and they scheduled a new delivery for a week out. I said that's unacceptable. I planned around this and my daughter needs a bed to sleep on. So I asked if I could drive to where it was gonna be shipped from myself and pick it Which was about an hour away. They said yeah that's fine. They would hold it there, And that I could pick it up in two weeks. They added an extra week for me to pick it on myself, which made no sense. Now the delivery I had today for my own bedroom set one of the rails was broken But still usable. They said they needed to take it back so that they can get a new one. I said, can you just leave this one here for now because I already Got rid of my old bedroom set in anticipation for this new one. They said I could keep the broken piece, but then they wouldn't be delivering a replacement. I said that makes no sense. I obviously don't want this broken piece and if they really want it back so bad why can't they just take it when the new one gets delivered so that I can at least use a bed and not have to sleep on my couch for days. They told me I had no options. You would think when somebody spends 8000$ with you and you have both of these kind of mess ups, they would at least waive the delivery fees. Instead, they chose to do nothing. I planned on buying more furniture through them, but I will not waste my time and money. I will not be purchasing from them again.