Horrible service, horrible product result! I sent 50 videos for transfer to digital online links…read more The site advertises a 3 week turn around - it took 3 MONTHS, and only after I threatened to have to take action if my tapes were not returned. I finally got the tapes back and the online digital links. Completely unusable footage. Every video had a frame within a frame - there was a background of the video while the actual video showed in the larger part of the frame. See attached photo - I made a red squiggly line where the defect is. Also, most did not even have the audio! I politely asked for a refund, and Jeff, the owner, never answered and never apologized for his horrible service. The biz name used to be "Jeff's Video Transfer", but the name was changed to Video Transfer Northwest. I suspect because the Jeff's Video name comes up with bad Yelp reviews with customer's who had the same experience as I did.

I had 82 tapes of many different formats dating back to the early 90's for Video transfer to do. I…read moretook advantage of the promotional deal and sent all my tapes to Video Transfer Northwest. I have to say they did a great job on my precious memories. They numbered and organized everything so it was easy for me to find and they even transferred some old music tapes that I can't buy anymore.They were also quick to respond when I contacted them, which helped to relieve a little stress when all your unreplaceable memories are out in the wind somewhere.

William is totally awesome! He converted my favorite VHS Step Aerobics tape to digital and he put a…read morefantastic 12 set VHS course on Natural Healing on thumb drive and disks. And now he saved our dance class, by putting our worn out music CDs onto new CDS! And all at reasonable pricing. Absolutely love Archive Washington!

Got an old VHS news real video transferred to thumb drives for gifts. They did a great job and even…read moredown loaded the video to google so I could access and share with others at a later date. Quick turn around and excellent customer service.

For medium to large orders. They can't be beaten. You can go in and look at their large selection…read moreof items before you buy. On line orders have their advantages, but sometimes you need to see and touch it before you make a custom purchase. This and their great customer service is why we use them again and again.

These people are true professionals (shout out to Heidi). They are friendly, efficient, and carry…read morea large stock of every item you can imagine. They are reasonable and sell quality items. They can also help you design artwork for whatever project you have in mind. I love Color Graphics and have used them numerous times, and every time they never fail to deliver an awesome product in a reasonable turn around time. Thanks!

Wet own a small business and we go through creative ink for all our tshirts, hoodies, beanies &…read morehats! Their prices are fair and there turn around rate to get ordersv finished is timely! If you need screen printing or embroidery these ladies are the way to go! Very happy and will continue to use them fir years to come! Only suggestion is for them to get a better parking situation!

When I contacted them about making a quick single personalized sweatshirt for me I didn't know it…read morewas a small business in a residential area very close to my house! They did a great job of hooking me up with a quick one day turn around and a reasonable charge. Great communication & I was the coolest grandma at my grandkids football game. Thank you!

What a diamond in the rough! Knowledgeable, skilled and excellent HONEST customer service that…read moreisn't going to cost you your left kidney or first born. Quick timeframe for work done. They went above and beyond for me. I'll be using them again for all my other computer needs. Awesome job. So happy I took a chance with them. I was very impressed!

I don't write a lot of reviews, but felt the need to share for this job. I had to get my house…read morewired for 5 DVR cameras around the house. The job involved routing wires through the attic to the different corners of the house. Z has done a phenomenal job wiring these, it's such a clean install, which would have costed me 3x the price somewhere else. The good: Z is one of the most attentive/detailed individuals I have ever worked with, he started with asking basic questions, toured the house with me, analyzed the best parameters for wiring, then built a plan to wire. Planning is often overlooked in these jobs, but the fact that he took the time, was huge in ensuring a clean look. Great price quoted, and did not overcharge, despite running over on time. He is passionate about his quality of work, and will not let that be sacrificed even if it takes longer. In fact, he had to return again to complete the job to 100% because he wasn't satisfied with the quality initially. As a customer, I certainly appreciate that quality in a business. He was communicative throughout, explained the technical jargon in detail, had tips, and even after completion of the job, told me that i can call him anytime i needed help to troubleshoot the install. Cost, Workmanship, Post-install service are excellent. The bad: Really, not much. Just know that if you give them a job, you will get 100% out, but quality work takes time, and it may be more than what you anticipate, but in the end it will be worth it. I was skeptical at first to give them my business since they didn't have a lot of reviews, but I am blown away. If you are on the fence, get a quote from these guys and don't look back.

We contacted GCI to help re-freshen our marketing materials. What we ended up with is a true…read morebusiness partner that has helped us view our business in whole news ways. The entire team at GCI has been hard working, creative and fun to work with. Plus I love being able to work with a local company!

I first ordered the wrong size for a gift and the sweatshirt had to be ordered from Seattle. When I…read morechanged to a larger size, they still completed the job on time and the gift was perfect snd appreciated. Thanks!

Absolutely over the top customer service! I walked in today…read morewithout calling and expected to be completely shut down, not only was I helped but the lady behind the counter went above and beyond to help my daughter and I! We had a lovely conversation about the kids going back to school and I left extremely satisfied! I highly recommend this business!

I've had to bring my beloved laptop in for maintenance a few times now (keyboard needed to be fully…read morereplaced the first time, the second time was last week to wipe some malware off of it) and both times I've had my case handled by the same guy, TJ! Not only did both cases get handled superbly, but he offered regular check-ins about the process while asking about anything I forgot to mention to be sure he had the full picture, and he was more than happy to explain what he was doing and why (which I always find very fun!). The keyboard replacement was $125 and the malware wipe was $175--the original estimate I'd gotten for the malware wipe was much higher, but he handled everything like the pro he is and got my laptop back to me as quick as he could. I've also sent a phone in to be repaired, and while unfortunately it couldn't be saved even with part replacements ("catastrophic internal failure" type stuff), he DID try as many things as he could think of to try to get it working again which I am incredibly grateful for. He also put me on the path to people who might be able to extract my data despite the state of my phone! This whole deal was $87. This shop is thorough in their work and the workplace has the kind of vibe you get when the people working there actually enjoy it. Definitely the kind of place I'd ACTUALLY recommend to friends and family, not just saying so on the non-existent exit questionnaire. You'll be in good hands here--even if they can't fix it, they'll still point you in the right direction.

I came in with a New Nintendo 3ds XL that had a broken screen. Every other repair shop in town…read moredeclined to fix it and I was scared that I would never be able to use it again. Then I came here, and there was a nice individual named TJ who said he would fix it. It took him much more time than he expected, but only charged us for the original quote. His kindness and precision is what brought back my 10 year old console to life, and I couldn't be more grateful. I brought this console to school nearly every day for the past decade and there are thousands of hours in some games. I am extremely happy with the repair and I would recommend this place for the friendly and quality jobs. It is clear that TJ feels passionately about his work and the quality of it. Please go here! I wish I could give these guys the world because they deserve it.