I was in the process of placing my house on the market for sale but before I listed decided to…read moregive my house a little refresh to include removing existing carpet in the living, dining and bedrooms, replacing with LVT, new quartz countertops, sink and island. I met with Jeff to discuss my urgent needs and his company came up with great refreshing ideas. I was astounded how quickly the transformation took place. His attention to contrast and detail impeccable, along with his hard working professional team. I highly recommend this company for all of your designing needs.

My living room floor was carpeted with a subfloor underneath it. As I was leaving town, I not only…read moreneeded new flooring to replace the very dirty carpet, but also needed it done quickly. My neighborhood facebook page referred Black Swan and I contacted them and received a response very quickly. Jafar came over and took measurements, gave me an estimate right there, and finished it two days later!!! It looks absolutely beautiful!! The workmanship and attention to detail are wonderful. They also cleaned up literally perfectly before they left. And yes, their pricing was very competitive. I would absolutely recommend them and for sure will go to them for any future work that they also do.

The floors themselves look great. The installers were professional and did quality work. I'm giving…read moreone star because the owner, Chad, cost me a significant and entirely preventable 30% budget overrun -- and he did it after I gave him multiple chances to get it right. Here's what happened: Chad visited our home three times before we signed. On his second visit, I pointed out that the subfloors were in rough shape and asked directly whether I should repair them. He told me not to worry about it. The weekend before installation, I sent him a video of the floors and said I was thinking about going to Menard's to pick up 1/4" plywood to cover the entire main floor. He called me and told me not to do that -- said it would be a waste of time and money. Monday morning, his installers walked in, looked at the subfloor, and immediately said it was in awful shape. Their recommendation? Go to Menard's and get 1/4" plywood to cover the whole floor. Exactly what I had proposed. They charged $25 per sheet of plywood plus $40 per sheet to install it. When it came time to settle up, I wrote two checks -- one for the agreed amount plus half the overrun, and a second check for the other half, with a note to Chad that he should only cash it if he felt it was fair for me to absorb the full cost of a problem he had twice told me wasn't a problem. He cashed both. I don't know if Chad was inattentive, undertrained, or simply not honest with me. What I do know is that the owner of a flooring company should be able to assess a subfloor. I flagged the issue twice -- once in person, once on video -- and was turned away both times. If you're considering Third Coast, insist on a written subfloor assessment before you sign anything, and get any scope-of-work promises in writing.

Worked with Chad and Matt. Great to work with including their crew whom are professional,…read morerespectful, and do such an amazing job. They also carry top grade flooring that I didn't find at some of the more well known flooring companies They address any issues I had (which were minor) immediately. They cleaned everything up after including mopping the floors. All debris hauled away. I had luxury vinyl plank flooring put in along with carpet and tile. Highly recommend them. Their prices are also very reasonable

Our original 16 year old Duffy's hardwood floor had some major warping issues due to a water leak…read moreIn the kitchen . Duffy's spent several days drying the subfloor. They pulled up a number of bad boards, replaced them, then sanded and restained the whole floor. Looked great! Then the warping reappeared. It was not dried properly before the re-install or maybe the boards were not installed properly. Duffy's said they could redo the bad parts but the coloring of the new work might be very noticeably different. We had to choose between the warping or mismatching floor boards. We opted to not do anything for fear of making it worse. Very disappointing.

We had Duffy's restore our current wood floors and also replace our carpet with matching wood…read morefloors to our current and they did a terrific job. They came in very competitively priced and the follow up was exceptional. Everything that they said would happen during the process did and our floors turned out incredible.

We couldn't be happier with Scott's work. He's an amazing craftsman with a great eye for detail…read more When we were getting quotes for our installation - we'd encountered lots of people eager to give us a number and nickel and dime for every decision; Scott didn't rush to throw out a price and had firm principles laid out before even getting us a quote - his pricing was straightforward and never hit us with any surprise expenses. He went above and beyond by reinstalling the trim for us (which wasn't part of the original bid). He was kind and courteous to us and our new home - provided marvelous insight on the options before us and what he thought would look the best for our home. He'll be the first person I think of to recommend to anyone needing new flooring installed - and when we decide to add hardwood flooring to other rooms in our house.

Scott did an INCREDIBLE job on our new white oak floors. We had him do our top and bottom floor,…read moreand will definitely have him return to do the main floor when we gut the room to redo the kitchen area in the next two years. He was on reasonably priced, and allowed us to do the demo of the old carpet and underpayment to lower the labor charges. He was always punctual, and treated our home with care--cleaning up after himself everyday. And the CRAFTSMANSHIP. This guy knows what he is doing. He answered all our questions and was very transparent with his process. We had a firm deadline for project completion, and he beat it by several days! If you want wood floors, look no further than The Woodchuck!!

Great value and a great job refinishing our floors! Bob was a real expert and very particularread more

Taking on hardwood floor refinishing yourself is a very intimidating project. If you are a pretty…read morehandy person that thinks you know it all and have seen all the DIY videos, do yourself a favor and take the last (and most important step) of getting a machine in your hands for some training before you touch your precious hardwoods. Kadee, the hardwood floor training goddess, is a fantastic teacher with incredible knowledge and patience. I can't imagine how many newbies she has trained, but she seemed super excited about our project and helping us learn the ropes. She never made us feel intimidated or discouraged. She spent almost 2 hours between giving us the training and helping with product selection. Getting that training and the "feel" for the machine definitely saved us from visible mistakes on our own floor. She also helped us nail the finish selection with absolutely perfect results. Pete's does one thing and does it well. If you are somewhat handy and want to do this project, do yourself a favor and get to Pete's.

Awesome flooring company…read more We have used High Rise Flooring many times for our rental and flip house business. Excellent service and installation. Always does exactly what they say they will do when they say the will do it. I highly recommend them for all your flooring needs.

Nice selection of items but it is a smaller business so flooring and installation is more expensive…read moreall around.

Terrible service and no communication! It took 2 1/2 months to get carpet installed…read more We chose floor center due to the fact that they had the carpet in stock that we wanted. When we purchased our home we had to get the carpet replaced before we could move in to the upper level, we were told that since the carpet was in stock that they could install the same week. So we paid for the carpet and waited. And waited. And waited. For nearly 3 weeks we slept on couches in our living room. We paid for removal of the carpet but they left the staples in the floor and carpet around the radiators. When asked if that was standard procedure they said that sometimes if there are too many staples they leave them in but stated "you will barely even feel them through the carpet pad" For six thousand dollars i would expect no not feel any staples. The list goes on and on the issues we had. Their competition up the street said that absolutely the removal should have included pull the staples. Once they received our money there was no communication. Numerous times I asked for a follow up call which never happened. Between my wife and I, we ended up having to take 7 days off of work to get carpet installed. On multiple occasions the installers showed up without any knowledge of where the carpet was being installed (upstairs) so were unable to install due to the fact that they could not get the carpet up the stairs by themselves. Spend your money elsewhere, this place is a joke. If you value your time (and vacation hours) stay clear of the Floor Center.

They are a great company that puts people first. They have many hardwood designs you can see in…read moretheir showroom.

Schaefer's Hardwood Floors offers superior work and excellent customer service. Everyone affiliated…read morewith this company was kind, quick to respond, and respectful. After I went through a very frustrating 2 months of working with a different company that turned out to be a scammer, Schaefer's added my project to their schedule quickly, showed up on time, and spent the necessary amount of time to refinish a hardwood floor as it should be done - with quality expertise...all the things I can not say about the first company I worked with. Jeff, the office employees and the refinishers were wonderful. I wish I would have found them sooner.