Yesterday, I used the center bay and entered my wash code but was still charged $18.00 for the…read moreAdvantage Wash, not $16.00 as I expected. Also, the center bay did not have any paper for a receipt, so I can't even prove I was there. This place has been slipping.

Maybe the worst car wash in America. Massive waste of money for something I could've done myself…read more Will not be going back.

Just had my Vette done this am!! Windows are not clean ! Wheels have tire shine on them ! Interior…read morehad was partially done! Had the ultimate clean! They weren't busy! Don't see any ceramic protectant on the car! Only hand prints!! Forgot I just noticed I paid 99$ for ultimate clean!! I was cleaned! Why was $12+. Nobody say d what that was and I didn't ask for it! Don't go here!

They did an amazing job on the interior of my car!!!! Beyond pleased my car was full of dog hair an…read morehour later it was beautiful!!! Thank you again I'll be back soon

I had a coupon for a free car wash from the oil change place I had just been too. Since my car was…read moreabsolutely filthy I decided to pop in on my way back home. They have a spot before the bay that you can do your windshield (bug wash) and wheel wash. I didn't bother with those so I can't comment on them. I went to the window and gave my car wash ticket. The employee was really friendly and explained how it worked. Drove around the corner to the wash bay and was directed into the wash. The employee there was really friendly as well. I saw vacuums to the right of the wash bay. It's soft cloth washes which is nice. The dryer is very strong but my car was still bit wet when I left but it dried while driving home. I can't complain about a free wash. I was thankful since my car was so dirty. Haha

Poor quality services stuck in wash Waited in line for…read morecars after me went through. Rough on tires.

Love their vacuums there their employees were so polite. I just had a great time washing my car.read more

My car came out clean! Much better than a laser wash. Much better than gas station washes or even…read morecertain car dealership washes I've tried (Metro Lexus). There was a long, long line when I went, but with three self-payment terminals the line consistently moved. The terminals were super easy to use and take credit card. There was a staff person to direct you into the wash which I think is important and is one reason I never use unattended gas station car washes - I don't trust myself to not mess up my tire when lining up with the track that pulls your car through. So that was a plus and the staff person sprayed down the rear of the car with a power washer hose. There are a lot of add ons on the car wash offers when you buy a single wash. For example, I chose the 2nd level wash ($13) because compared to the lowest level wash ($10) the 2nd level included bottom cleaning. However as I was checking out I was prompted to pay an additional $2 for a higher pressure bottom cleaning. Usually, I'm all for upsells, but in this case I think it undermines the wash. I would much rather just pay $15 than $13 plus $2. When would I ever want half as good a job done on my car? I love the idea of a membership, and the prices of those here are fair in my opinion. The only thing that kept me from giving a 4 and from signing up for a membership was that the blow dryers as usual did not do a 100% perfect job. If there was just a staff person to dry that would be perfect and I'd sign up for a membership for sure. In the summer, not a huge issue to pull off to the side and do it yourself, but in the winter...

I paid $8 for a car wash. Which is not the cheapest car wash. I think the wash runs too fast. See…read morethe pictures. The front and sides of the car got clean. But the back was not cleaned at all. Kinda disappointed. I have been to many car washes. And they all seem to clean the car well. This one did good. Except the back of the vehicle.

Was in town for a work appointment today and stopped here for a quick car wash. For $5, YOU CANT…read moreBEAT IT! It's a quality touch wash and has free vacuums no less. I'll be back next time I'm in the area for sure!

Great job by these folks on my dirty car. They managed to eliminate all coffee stains on my seats,…read morefloor mats and instrument panel. Carpets were so clean that I asked if they forgot to put my mats back! Friendly staff and they fit me in and turned the car around in a very reasonable time. Definitely will use their service again.

Amazing job of getting my car clean inside and out. They got in all the nooks and crannies. They…read morepicked up and dropped off as well. Will use again!

Went to the Blue Falls Car Wash today and the wash was fairly terrible. Check out the photos (I…read morecouldn't make it back there today to complain). Very streaky and still dirty - I wiped down the hood with a wet cloth! I guess I might as well wash it myself - it would be cheaper and cleaner.

The value of the monthly package is a good value - although it did recently go up…read more My main complaint about this car wash never dries the car!!! It's a big problem with all of the Blue Falls A wet car quickly becomes a dirty car

This place is hard enough to find, hidden behind closed Mexican restaurant Mi Pollo. It's also…read morelacking a lot of features that other do-it-yourself car washes have--particularly, a countdown timer (or audible warning that time is running out) and a beep or other audio signal confirming each quarter you deposit. Instead, there's a little note by the coin slot warning you to wait 1 second between depositing quarters. And if you screw up? There is no way for the machine to return your money, so you either have to pony up more quarters or else you are SOL. It costs $2.50 to get the initial four minute wash and there's no indication that adding quarters beyond that amount adds to your time. The car wash tools are also substandard. The length of tube for the foaming brush is short, making it difficult to reach the front of the car. The machine is also limited to basic Rinse, Soap, Foaming Brush, and Wax functions. I don't often go beyond those choices, though I did miss the Spot Free Rinse. The only plus I can think of is that the change machine, along with vending machines for Armor All, towels, etc., is inside a little room in the middle of the structure. So if it's raining...then why are you washing your car?

Should have looked at reviews prior to stopping. Didn't do anything for my car, it almost looks…read moreworse than before I went through. Total waste of money and time

I had the occasion, after moving into the area, to use the facilities. I had driven by frequently…read moreand finally entered the car wash after church on a Sunday morning. Unfortunately, when I did so, the facilities malfunctioned. And after a brief spray of water, i left as it stopped. I was disappointed and thought that I had made a mistake. However, when I looked them up on line, and sent the email to the website, I learned that they had already refunded my credit card. That spoke volumes to me, as I counted it as a loss. Simultaneous with the credit card refund, Tom, the manager of the facility called me and invited me to come by, at my convenience, for a free wash and offered to show me how it worked. He avised me that it was on their cameras and sorry to tell me, it was human error. I had even considered that on my part. He arranged, at my convenience to come by on my way to work and he showed me how to utilize the wash, at their cost. He could not have been more considerate, and I was extremely apprecitative about his time in making me completely whole when I had written off the price of the car wash. I will definately go back, and I thank Tom and North Olmsted Laser Wash, for their awesome customer service and a wash of my car, which was a month overdue, and very much in need of an awesome car wash. I highly recommend them, if you don't already utilize them. If you are even slightly hesitant, just look for his gray truck sticking out at the back of the carwash. He is there, ready to assist you, as he did me. Thank you again, Tom, and North Olmsted Laser Wash!!!

This place was near the airport to fill up my car rental and i get shell rewards so it was very…read moreconvenient

There were 2 people in front of me in line. The cashier was too busy on her cell phone telling a…read morefriend some story to take care of us. Didn't even offer me a receipt and walked away before i could even ask for one. She did not pay a singe bit of attention to any customer in line. I regret coming here.