We initially hired another company, Ergeon, to manufacture and install a 12-foot gate. After more…read morethan nine months of delays, they ultimately installed a flimsy gate that they purchased from Home Depot, rather than a custom-built product. The quality was extremely disappointing. This is not just a suspicion or exaggeration on our part--our project manager mistakenly confirmed the gate was being delivered to them from Home Depot over a text conversation.
Fortunately, we then discovered Griffiths Metal Products, Inc. From the very first conversation, the owner, Ozzie, was professional, knowledgeable, and genuinely interested in helping us resolve the situation. After explaining what happened, he quickly assessed our needs and offered a clear, realistic plan.
Within three weeks, Ozzie and his team designed, manufactured, painted, and powder-coated a heavy-duty, well-constructed custom gate that exceeded our expectations in strength and workmanship. Throughout the process, Ozzie kept us updated with photos and regular communication, which gave us confidence and peace of mind.
What began as a frustrating and stressful experience with the previous company was completely turned around thanks to Griffiths Metal Products, Inc. Their craftsmanship, reliability, and customer service were outstanding.
I am deeply grateful to Ozzie and his team for their exceptional work. I highly recommend Griffiths Metal Products, Inc. to anyone seeking durable, high-quality metal fabrication and truly professional service.