I used Olga's service for the first time after reading great reviews on her work. I have another tailor I have used in the past, and for the life of me, I don't know why I didn't check with her first. I think it was because I had never used her services for putting on new zippers and I wanted someone who had been reviewed for extensive experience, hence my choice of Olga's. She was suppose to open the hem on a dress which I am wearing to a formal wedding, and add a weight to the hem before sewing it properly. This would allow the dress to hang straight so that it would drop beautifully. Instead I got a dress back that looked as if it had not been altered at all, but merely ironed and not that well. The hem still looks wavy and unkempt. My husband wanted two coats zippered and I was specific about the zipper colors which were instead, mixed up and when he put one of the jackets on, the new zipper broke immediately! Her prices are high and it is a cash or check only service. Due to time restrains, I am unable to bring the dress elsewhere to be fixed and when we return from the wedding I will need to bring my husband's jackets to someone else (like the woman I should have gone to in the first place.) Lesson learned. read more