first off julie is the SWEETEST. she has amazing attention to detail & will work with you to make…read moresure you get exactly what you want. and while she works quickly, the quality of her work was so much better than anywhere else i have ever been- that's a WIN in my book. lastly, the salon was clean & it was a welcoming and calm environment. 10/10 would recommend to ANYONE.

This is a great addition to Franklin! I love getting my nails done here. They take the time to…read morespend with each customer so getting in my take a minute but always worth the wait!

I had a wonderful experience here. Got a mani/pedi and it was spectacular!! The woman who did my…read morepedi was AMAZZZING!! She did a wonderful job. Then the mani was absolutely wonderful. She did an excellent job. The price was fabulous also

I really wanted to have a positive experience here, especially considering the prices, but…read moreunfortunately the quality of the service does not match what they charge. My biggest concern is the lack of attention to detail. Cuticles are not cleaned up properly, polish is applied unevenly, and the overall finish often looks rushed rather than professional. The nails also do not last as expected and begin lifting far too soon. If you're looking for creative or more detailed nail designs, the skill level has also been disappointing in my experience. Pricing is another major issue. There seem to be additional fees that are not clearly communicated beforehand, and the receipt does not provide an itemized breakdown showing exactly what you were charged for. When I have questioned the total or asked for clarification about the charges, the response has felt defensive and accompanied by an unnecessary attitude. Customers should be able to ask what they are paying for without being made to feel uncomfortable. Customer service could also use significant improvement. A simple greeting and friendly acknowledgment should be standard when someone walks into a business. What makes it more uncomfortable is seeing other customers receive very warm, enthusiastic greetings while you are barely acknowledged. Whether intentional or not, that difference in treatment can leave a customer feeling unwelcome and as though their business and hard-earned money are not equally valued. For the prices being charged, I expect professional-quality nail care, transparency about pricing, consistency, and respectful customer service. Unfortunately, my experiences have not reflected that. High prices should come with high-quality work and service--not poorly cleaned cuticles, uneven polish, nails that lift prematurely, unclear fees, and an attitude when a customer simply asks for an explanation of their bill. I hope management takes concerns like these seriously because customers have many choices about where to spend their money. Every paying customer should feel welcomed, respected, and confident that they received the quality of service they paid for.

I went to the nail spa as new to the area. Quan was my technician he gave me a very relaxing…read morepedicure. I would suggest coming back with the nail polish remover on the brush to provide clean edges after polish. I also asked for the basic manicure. I am a Cosmetologist and after reading the menu the lady did the manicure as stated in the menu. I don't feel that it is a $25 manicure plus tip. I feel it is a $10 to $12 quick clean up without Cuticle remover gently pushing back the cuticles, soaking in warm water, base coat plus top coat and providing a lotion massage up to the elbow. It is a 7min manicure with lotion as an after thought. I felt she asked me too many questions like how much rent I pay and why my sons don't help me more which was odd being a first time customer. You could probably get what I consider an old school "basic manicure" that takes about 25-30 min. at the beauty college. The pedicure was great. Atmosphere was relaxing.

I went in for a pedicure, first time here on suggestion of Facebook. It's peaceful and the staff…read moreis friendly. The guy nicked my cuticle and didn't really say anything about until he put nick powder on it. Also they use a timer for your massage time which is weird, but different strokes for different folks I guess. Why not just put a clock up or look at your watch. Anyway I guess I'm going back to doing my own toes cuz these nail tech places are really overpriced now!

So thankful a friend told me about Luxx years ago. But far the best nail place in the area. It is…read morequiet and the service is outstanding!

This place is awesome I went here on a Friday afternoon for my first to get a pedicure n the staff…read morewas welcoming n nice n so was Trinity a sweet young lady she the best will come back for sure y'all keep up the great work

Relaxing, not too pricy, professional, very educated, variety of massages, facials, body wraps, and…read morecarry the top brands in skincare and make-up! My favorite is the mineral-glo make-up line, body wraps, and reflexology! Also, highly recommend a deep tissue massage. Missy is very experienced and knows your muscles better than you do!

i went to posh today because i waited 1.5 hours at nails of america just for the nail tech to…read moreabandon me with my nails half done. i drove over to posh and they were so kind to me after such a bad experience. they immediately sat me and told me they would fix it! there was no wait, and she finished my nails in about 40 minutes. they have a much larger color selection than other spots in town. very spacious place with tons of open chairs. really calm environment. easy check in system. very clean! LANA IS AMAZING!!! these are quite possibly my favorite nails i've gotten in waco. i will be going back to her time and time again!

Oh my gosh! $198 for two mani pedis is highway robbery. We will never be back. No wonder there…read morewas no one there. Beware! Don't go!

This salon is under new management and under renovation, so much better! Mindy is an amazingly…read moretalented manicurist, and also so incredibly efficient. All the staff are great and the prices are very reasonable. Highly recommend!

Hillsboro Nails is under new management and they are the BEST! I leave feeling so relaxed and…read morerefreshed after getting a pedicure and manicure. The hospitality is top tier.

I called to see what availability they had for a pedicure and they fit me in quickly. The lady who…read moredid my pedicure showed me how my color would look on my nail and asked if I liked it. She also took her time painting them and asked me if I had time for another coat to be put on my toes. I was so pleased with the service. I'm used to other places just running you through like cattle. I was the only one there at the time and she didn't rush me out the door like others I have been too. I really enjoyed my first experience here! Will be going back!

Great quality, clean, and very nice place over all! We can usually get right in. If we do have to…read morewait they have a cool seating area. We love coming here!

My roommate and I will go get our nails done every once in a while as a treat. Obviously nails can…read morebe expensive, but Lux is incredibly affordable as far as nails go. The quality is amazing and they bring any idea to life so perfectly. What makes it affordable to me is being able to talk about prices up front. They had no problems explaining their prices and why elements added/took away from costs. Adjusting to your budget while still providing a quality experience is what makes me a regular at places like this.

As a walk-in, we were greeted and asked repeatedly if we were paying together or separately. After…read morewe confirmed how (together), the staff took my daughter back first. Then, my mom (getting both mani-pedi done). I'm still waiting for my person. Not as friendly as my usual spot in another city... I hope the service exceeds my expectations. I will return with an updated view point. Update: I noticed that if you are not a regular, you will be waiting over 30 minutes. My tech was shy or something. She joked once but did ask if we were on one ticket. I confirmed that all 3 would be on a single ticket. She started to rush and became somewhat careless. I paid and had to go back in to get my sharp edges filed down. First time there. Not sure if this was an off day... but we won't be back. My mom was to get a pedicure but that would have been another long wait. Crazy work.