WE LOVE YOU MADDIE!!! amazing scientologist and made our experience whimsical and joyous. also read us like a damn book and gave us great options for our custom lesbian perfume read more

As a repeat customer, I am extremely disappointed by my recent experience. I have visited this business several times to purchase fragrances and have always spoken highly of them, recommending them to coworkers, friends, and family. Recently, I booked an appointment for a girls' evening with several friends who were traveling in from out of town. Unfortunately, their flight was canceled due to circumstances completely beyond our control. When I called, I was not asking to cancel the appointment, only to reschedule it. To my surprise, I was told that rescheduling was not an option. As a loyal customer, I expected a greater level of understanding and empathy for an unforeseen situation like this. I was committed to keeping my business with them and simply needed flexibility due to a travel disruption. Their unwillingness to work with me left me feeling undervalued as a customer. In my professional experience working with many businesses, I have seen the best customer service demonstrated when unexpected circumstances arise. Unfortunately, this experience showed a lack of customer care and consideration that I did not expect from a company I had supported and promoted for years. I will certainly miss their products, but this experience has left such a negative impression that I do not see myself returning. It's disappointing when a single interaction overshadows years of otherwise positive experiences. I hope they read this and do better with their customers. Given the current environment with flight disruptions, delays other other transporation challenges this will happen to another customer and they will continue to disappoint and tarnish their brand. read more

We had such a nice experience at Olfactory last weekend! First, you need to make an appointment prior to coming. This location gets pretty busy on the weekends, so you need to reserve your spot. Upon entering, we were directed to meet with our "fragrance consultant" - we were matched with Jake - and he only added to our fun experience. He took his time explaining everything and provided very clear directions on what we needed to do to create our custom fragrance. After selecting our base scent, we then picked out additional notes that were added to the base scent. There were 3 of us, and it was such a fun time - Jake has quite the personality so we were laughing and really enjoying our Sunday afternoon. Sure beats another afternoon of eating and drinking away the day. After all the scents were selected, your fragrance is sent over to the back of the store and the fragrance-makers create your speecial custom bottle and you even get to name your fragrance! So much fun. I really like my special bottle and look forward to enjoying it for days/weeks to come! The cost is about $85 for a 50ml bottle. It's great for birthdays, holidays, client outings or even if you just want to treat yourself! Have fun! If i go back, I'm going to try to go during the week when I "assume" there will be fewer people there and the noise level inside will be a little lower. It's a popular location! read more

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A very cute, fun, and enjoyable experience! Great idea for a date or just day out with your friends outside of the typical eating/drinking! We made reservations which I would definitely recommend vs walking in. The staff were friendly and welcoming. They took time explaining the process and was accommodating of us capturing the process while they did it. My only con was I wish our advisor gave some feedback as to what scent blends best with each other and was just more interactive, but we were able to get it done just fine. The process was pretty smooth from start to finish. You start by sampling the core scents and they have a good variety to choose from. I ended up picking 1 of the 2 seasonal spotlights "LEO". Then you move to the 2nd step where they mix the core scents that you picked with their signature "accords". Then came the hardest part: narrowing it down to your fave 3-4 scents. After this, samples of the final scents you picked are placed on your wrists for you to go outside, let the air hit it so you can really get to see how the scent smells on your body, in order to pick THE one. read more

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My boyfriend took me here for Valentine's day and it was surprisingly a really fun activity! Upon entering, we were a few minutes late for our reservation but the staff was really nice and told us it was okay and quickly guided us to our table. The place was full probably due to it being Valentine's so I have no idea if it's always this busy on a regular day. We picked our base scents and then at the table, our scent professional guided us throughout the whole process. I wish I remembered her name, but she was SO SWEET and honestly made the activity extra fun. At the end, you have to pick a name for your scents and I named mine "Paradise" and my bf named his "Inferno". She immediately got the reference and said, "Single's Inferno?!?" and we literally talked for 10 min about the show. PRO TIP #1: go outside to smell the base scents so that it's not tainted by other scents indoors. #2: to avoid noseblindness, sniff something neutral like your hair/skin to reset your nose. read more

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Fun activity to do with friends if you're looking for something other than eating or drinking. You start off by picking a "base" scent and then they "enhance" it by mixing in other scents (e.g florals, fruits, teas, wood, etc). All the staff members were super friendly, meticulous, and listened to your preferences. They mixed ~7-10 different fragrance combos for you to choose from. You then get to pick a color for the bottle and name your perfume (9 letters). The final packaging was adorable - they even matched the tissue paper color to your perfume bottle. Only con was they made a mistake on my label. Instead of fallin, they put failin :(. Also, if you're sensitive to smell, I would avoid this place as the smell got too overwhelming at some point that we had to step out a few times for fresh air. read more

Olfactory NYC - Perfume Near Me - New York, New York

Had a fantastic visit to olfactory. I love perfume and really enjoyed the process of selecting a base and going through the notes based on different ingredients/materials. The perfumist was very knowledgeable and I ended up with an absolutely delectable perfume. It's $80 for the perfume making class and it comes with a 50ml bottle of perfume that you can re-order when it runs out. read more

Olfactory NYC - Perfume Near Me - New York, New York

I had the pleasure of visiting Olfactory in the west village with my boyfriend this past week and had a blast! As someone prioritizing non-toxic living, I was appreciative of the clean scents and fun personalized experience. First, you pick your "base" fragrance from 9 curated scent blends (I picked Rae, my boyfriend picked Ross) and then you get asked questions about your favorite scents. You're then handed 7 different test strips/paper with your base fragrance + one added top note blend per test strip. You narrow that down to 4 favorites, then test those on your skin, and then bam! Personal fragrance! I did think it was going to be more customized than base + one drop of something else, but that drop held custom blends of ambrette, vanilla, fruit, citrus, lemon, tea, mate, etc. I'd say the lasting power is good for a few hours, but dissipates. They said they "last all day" which I don't think to be the case, but hey, they're non-toxic and do last a solid few hours. I did wish maybe it was a taaaad more custom in like crafting your perfect scent meticulously, but it's a bit more like replicable in that it's more like base + top. Olivia was very kind and knowledgeable when crafting the blends. The final product is about $100/bottle. Be prepared for: * strong smells when you first walk in (pleasant ones but a tad overwhelming at first) * Being able to pick a name for your fragrance!! 9 characters max per word. I think that was so cute. I named mine CINNY RAE after my bunny Cinnamon Raisin and the base note "Rae" haha :). * Good music and good vibes overall * Lots of smelling and smelling and more smelling * No bathrooms in the facility, nearest one is 787 coffee! read more

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Another enjoyable experience. This is my second visit to Olfactory but a first to this location. We didn't have a reservation but walked in and our party of 3 were assisted quickly. We were all happy about our custom perfumes!!! read more

Olfactory NYC - Perfume Near Me - New York, New York

Our host Landon (I pray I spelled his name right) was phenomenal! He listened to our wants and don't wants, had us laughing, took pictures/videos, and was overall a great host! read more

Olfactory NYC - Custom Perfume, Oil, and body lotion - Perfume Near Me - New York, New York

I loved this experience and have ordered two additional times since. I get so many compliments on the perfume I made. I would recommend this experience for anyone! read more

Olfactory NYC - My personalized scent. Love it! - Perfume Near Me - New York, New York

Took my boyfriend to Olfactory for his birthday and we had a fantastic time! The personalized experience and attention to detail made it really special. Cali/ Kali (sorry I forgot how it's spelled) was so helpful and knowledgeable! We had a reservation but missed it (thanks mta) and were still able to walk in on a Friday night! However, the space could use better ventilation--stepping outside (in the cold) was necessary to get a true sense of our scents. Despite that, it was a great experience and we both really enjoyed it! read more

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Went with a group to celebrate a birthday on Monday and we all had such a fun time. Super cool to customize your own fragrance, even get to name it and choose a bottle color! there was a moment when I felt a little overwhelmed and lost on my scent journey, but alas! Our Scentologist, Fiona, reeled me back in and saved the day. She was super helpful and an absolute gem! Highly recommend, and will def return. Heads up- no bathroom. read more

Olfactory NYC - One of the core scents to start with. - Perfume Near Me - New York, New York

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Came here with my sister because as a fragrance girly who makes candles, room sprays, and collects perfumes as a hobby, it was only right! We visited in the evening and the store is so bright and colorful. Upon entry, the mixture of fragrances hit you in the face, as expected. They have a perfume wall full of base fragrances created by some notable perfumers who have worked on known brands. We chose our base fragrances then were seated and got to work adding in other layers at the counter. The experience was fun and interactive. I thought the packaging was cute but I do wish there were different font/labeling options to make the perfume bottles a bit more elevated. Don't get me wrong, I have no issues with the cute bottles, but the labels just could've been better. Additionally, the time spent there was a bit shorter than anticipated (35 mins at most). I almost felt like the experience was rushed. I am happy with my fragrance, although it doesn't last long on the skin (I typically mix with other fragrances) but I will definitely be reordering my custom fragrance whenever I run out. Definitely check olfactory out if you're a fragrance lover, it's such a cute, fun activity! read more

Olfactory NYC - Perfume Near Me - New York, New York

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I had a reservation (which I definitely recommend doing) for a party of three with my mom and sister. I noticed they also host private events in the back, which I'd love to book in the future with friends. From the moment we walked in, the staff was so welcoming. One team member explained the scent wall and stayed nearby in case we had any questions. There was a short wait--about 10 minutes--but it went by quickly. Our scent specialist was Landon, and he was amazing! He was tall, wearing heart-shaped glasses, and had the best energy. Before we even sat down, another guest came over to tell us how incredible he was, and they weren't wrong. Landon was funny, genuine, and made the whole experience feel personal. He created scents that matched each of our personalities perfectly, and we even left with compact purse-sized scents. On top of that, he gave us great recommendations for nearby eateries, which we tried and loved. Thank you, Landon, for making our experience unforgettable. Overall, I'm so happy with my visit and can't wait to come back! read more

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It's a great concept. My perfume turned out ok; it's not as fruity as I'd like and it doesn't stay on long. I feel like my host didn't want to be there and was rushing the process. Besides that I'd go back. read more

Olfactory NYC - Perfume - Perfume Near Me - New York, New York

My friends and I were really looking forward to our visit to Olfactory as part of our girls' weekend in the city. Unfortunately, the experience fell short of expectations. We arrived about 5 minutes late for our appointment--well within their stated 15-minute grace period--but were met with a surprisingly cold and borderline rude welcome. We were quickly told to pick a base scent, with barely any guidance or explanation. After making our selections, we were told to wait until someone called us back. We stood awkwardly in the middle of the store for over 20 minutes with no updates. Several employees appeared to be available, but one just stared at us, another was on their phone, and a few others were chatting amongst themselves. We ultimately decided to leave. It was a frustrating and disappointing experience, especially given how excited we were to be there. read more

I had such a fun time creating a fragrance at Olfactory. Be prepared to smell so many scents. I actually started to get a headache before even finalizing my base scent. But it was worth it. The process was much shorter than I had anticipated. Be prepared to spend about 30-45 mins there. Although the perfumes don't last as long as I would hope, it was still a cool time. I would absolutely reorder my original order and also come back with friends or my man. It's a super fun, interactive experience. read more

Such a fun experience! I had a gift of a perfume sent finding experience and couldn't have been more happy with how my personal sent turned out. The whole process takes roughly 30 minutes or so. All of the employees were very friendly and helpful. Not only was it a fun experience, but a learning experience as well. You can also make special curated, body washes and lotions. Treat yourself to this experience I don't think you will be disappointed. You can make an appointment, and they also accept walk-ins. PSA - there are no restrooms available, but they will advise you where you can find one locally. read more

We had great service. However I had to use the restroom and didn't have one for paying clients who paid $115 per person 6 of us. You do the math. I had to use the bathroom by my car unfortunately. read more

I came here as one of the activities for my bachelorette party. We were a group of 7 - 6 women and 1 man. The store was pretty small but we made a reservation a few weeks in advance. Once we arrived, someone explained the process for making our own fragrance. They had about 7 base fragrances to choose from, each created by designers with actual commercial fragrances (one of them designed a Gucci perfume). The base scents had some floral, fruity, woodsy and fresh scents. Mostly feminine but at least 2 I would say were more masculine. After we picked our base we proceeded to meet with one of the store associates who helped us select our "notes"- when added to the base scent, this is what gives each custom fragrance its unique smell. I had a hard time here. Even though I told the associate what I liked and some of the perfumes I wear, I wasn't smelling anything I particularly liked. We tried changing the base and that helped somewhat. The associate seemed a little bit frustrated by my dissatisfaction and possibly irritated by the fact that we had a photographer taking photos of the group. After sampling several combinations, I settled on a scent I could live with. I did a test on my skin to see how it smelled. It wasn't something I would necessarily feel inclined to buy if I smelled it in a store but it was cool to make it myself. Then, I gave my fragrance a name and selected a color for the bottle. Overall, I think I liked the idea more than the execution. It's a cool activity to do with friends but I wouldn't count on it to find my everyday scent for daily use. read more

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In a nutshell, Olfactory is a unique and fun experience, but the process could use some work. Firstly, I visited this location as part of a birthday celebration for a close friend. I booked a reservation for a 2pm Saturday experience for 3 ladies. Booking was very easy and we received a reminder a few days prior, which was helpful. Perhaps it was crazy of me to assume, but we thought it would be a bit more of an intimate experience given the need to make a reservation. Upon arriving however, it felt a bit chaotic. The space isn't huge but it's enough for people to walk through and around with ease. There is a front bar-like area and we saw some of the scentologist attending to groups. We stood at the entrance waiting for someone to greet us for about 2-5 minutes. Another group walked in after us and asked if we were waiting, that's when we decided to find a staff member and inquire what we were supposed to do. The staff member came over and asked how many people were with us and briefly told us what the process would be. I could barely hear her because it was so much going on in the background. Essentially, we were directed to find our base scent from an array of premade scents on a colorful wall. There were about 11 or 12 scents, all ranging from soft, subtle, floral, and then strong. We sampled each one and chose at least one for a potential base. We were then lost as to who would help us next or what happens next, so we found a staff member to help. We were directed to a counter with a delightful scentologist by the name of Olivia. She really turned the experience around for us as she gave a rundown of what to expect. We revealed our favorite base scents and she curated several samples of new scents based on our scent profiles. She did a great job creating and explaining each one. Eventually we narrowed it down to just 3 and sampled them on our skin. Once we figured out THE one, we chose a bottle and then named our masterpiece. My scent is a floral one with peach undertones. It's perfect for everyday wear and I named it "Bad Gal" lol. All in all, the process was about an hour, including the wait time for our finished product. In addition, the perfume is $85 plus tax. They offer other products like body washes which you can order at the same time, as well. The actual process of creating the perfume was a lot of fun and I enjoyed our scentologist, Olivia. She was fun, personable, and knowledgeable. Moreover, she took the time to get to know us and really interact, which I appreciated. I like my finished product and will be using it as a daily scent when I go to work. Furthermore, I enjoyed seeing the staff create some of the perfumes. There is a scentologist titrating the perfumes and another labeling the bottle, which was very cool. On the flip side however, I think they need to work on the initial welcome process. For what they are offering to be such a personalized experience, they should have someone at the door waiting to welcome guests and show them what the process is. Notably, as we sat down to start curating our scents, there was a group sitting down waiting on the couches. The room was getting a bit crowded. A staff member asked them if they were waiting for their perfume to be finished and they said no, they had actually been waiting all that time to start the experience. How does an entire group walk into your establishment and no one notices or assists them? Now that's just my assumption, but it is concerning. Another honorable mention, we did not get asked about our reservation until it was time to pay. This makes me wonder if reservations are actually necessary. To step it up a notch, it would be great to pair guests with a scentologist at the very beginning. That way they could orient the guests and follow them thru the whole process. In the end, it's a unique and memorable experience. Overall, my friends and I enjoyed it. I personally would not return as I think it's one of those experiences' that you can say "I did it and I'm good, no need for more". I would recommend to others but be mindful of orientation process. Might even be worth it to try a different location. read more

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Talia C was so amazing. She was so patient and helped my friend and I create the best smelling perfume. I loved hearing her interpretation of the notes!!! read more

We went for my partner's birthday about 2 years ago. We weren't greeted right away and waited to check in for our reservation. Once we were checked in, we had to smell the base scents on the wall of the store, so we focused on that for like 10 minutes. We went on to wait another 15 mins for a seat to become available. Making the actual product was a fun experience, just make sure you think about what type of scent you are looking to make.--seasonal, what pairs best with your skin chemistry, what time of day will you wear it most? During check-out, the rep shared that the scent is saved in their system. They also request a tip. In total it was about an hour of experience. The area is nice to go out shopping or for food afterward. read more

First time in New York, so I thought to come here to do something fun. The overall process took around 30 minutes with little to no wait since I visited on a Monday afternoon (with no reservation). Jake helped me throughout the whole process, providing me a variety of options to choose from before I narrowed them down to four scents. Then, he dropped each scent on my arms and wrists to perform a scent test so that I can be sure of the scent I want. Overall, the process was fun and I would definitely come back in the future. Jake informed me that my customized scent is saved on my profile so that I can easily refill it once I finish my current bottle. I would recommend this experience to anyone interested. read more

Olfactory NYC - Perfume Near Me - New York, New York

I visited Olfactory to make a custom perfume a week or so ago when I was in NYC for a solo Labor Day weekend. I had been wanting to go to their new location in Georgetown but I can never get a reservation on the weekends I'm in DC! It's a fun concept: choose a base scent and then customize it with another scent to make a custom perfume. I probably spent an hour there making my perfume. It was a really fun process, and the staff member who helped me was really helpful and sweet and fun. My only complaint is that the process when you walk in is pretty confusing. I didn't know if I should check in somewhere (I had a reserved time slot), who to talk to, where to start. I ended up just walking up to a staff member and asking for some guidance, but it was a little bit awkward and confusing. But a fun experience overall and I'm enjoying the perfume I made. read more

Olfactory NYC - Perfume Near Me - New York, New York

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Great experience I have my own signature scent that can't be duplicated and I love that for me

A truly fun experience for friends, couples, singles, or double dates! I visited this location on June 19th with my boyfriend, my best friend, and her boyfriend. My friend and her boyfriend enjoyed customizing their own scents, while my boyfriend and I had a great time creating unique fragrances for each other. The space may seem small, but we all appreciated the intimate setting. We were happy to sit together as a group, while still having the opportunity for individual creativity. Our "scent-ologist" was warm, inviting, and made the entire experience so much fun. She had us laughing the whole time, and her guidance made choosing our scents--both for ourselves and for each other--much easier. When it came time to make final decisions on our fragrances, she helped me narrow down my options without feeling rushed. Although there's a time limit for the experience, we never felt hurried and ended up staying past our allotted time, which I really appreciated. At the end, we each left with a 50ml custom scent that not only smells amazing but also lasts! I created a fragrance called "Ashton" for my boyfriend, with notes of peach, nectarine, and apricot. He chose "Dylan" for me, which features blackcurrant and patchouli. Our total came to $170 before tax, and I highly recommend this experience. It's a fun and unique way to create something personal while enjoying time with loved ones! read more

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Landon was so great , had a good time and he got my scent down packed ! I will be going back and asking for him for my next scent !

Came here yesterday to celebrate my bday. Me and my friends had a great time! The perfumes were amazing and the staff was excellent.

Went to celebrate my friend's birthday and it was a fun experience. It's a long process and takes time to select the note you want to build. I was surprised they didn't have any coffee beans to smell cause you start to get confused on what you're smelling. The cashier wasn't that friendly but the person that was building the perfume was very nice and informative. After I purchased my perfume, I ended up not loving it so I was able to go in a second time to rebuild it with no additional cost. I believe you can do this only once. read more

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WOW! This was amazing! This was my first time creating my own perfume and this place set the bar high! Everyone was energetic, kind and explained the process amazingly. I definitely will be coming back and I love that I have my own personal perfume and can order my scent in different products in the future. read more

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What a fun experience! If i'm going yo be honest, I was a little skeptical about the experience. I assumed we'd just go and smell some things and they'd just make a perfume for us and off we'd go. But was I surprised! It was such an engaging and interactive activity. I don't want to spoil anything, so i'll keep this review short... but there's just so much that goes into it. You'll start with your bade sent and then comes a bit of personalization! Definitely worth it and definitely coming back! And Taylor thank you so much for taking care of us and guiding us throughout the whole experience!! read more

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Olfactory is such a cool gift idea. I've been before but it was my friend's first time. She really enjoyed the idea of creating her own scent. We both ended up purchasing Dylan which is their staple fragrance for the summer. The staff was friendly and helpful. We both will definitely be back. read more

Shout out to Lauren at Olfactory Bleecker street!!! She represented her city with class and personality, giving all the "we got the exact smell for your life experiences" vibes. She helped me create my "Blessed" fragrance / my "Juicy" scent!!! From Philly to NY .... she represents why we also Love NY!!! Stacey Redmond Physicist /Instructor Retired read more

I went to Olfactory in the West Village with a Bachelorette Party and had a memorable experience! I previously went to the NoLita location for another event and had an equally fun time! All the staff are lovely and patient as we all tried to pick our perfect scent! You start by picking a base layer scent and then they create about six different scents for you to try using the base layer you select. After you find the perfect fragrance, you get to choose the color of the label/packaging as well as name your perfume. Costs $85 per custom fragrance. Overall, it's a unique, personalized experience if you want to do something different in the city. Definitely a great group activity! read more

Olfactory NYC - Perfume Near Me - New York, New York

My sister and I went to Olfactory on Bleecker and had the absolute best time. Our scent mixologist (shoutout to Landon) made the experience so accessible and fun. He asked us random questions and gave us amazing scent tips and techniques to help us decide which scent would be our signature. I will be recommending this experience to everyone heading to NYC!!! read more

Olfactory NYC - Final product of our signature scents. - Perfume Near Me - New York, New York

We made an appointment at Olfactory as the main activity for my bachelorette this weekend and it was such a hit with my bridal party. Everyone working there was warm and helpful, and made the process of choosing between so many scents seem easy. We had a larger group of 7 and they moved us through the process very smoothly while not making us feel rushed at all. Everyone in my group came away loving their new fragrances and I felt so celebrated!! read more

My dear friend wanted to start her birthday celebration here and what a great idea that was... I enjoyed every minute of this perfume making experience. Picking a base scent being educated on the deferent ingredients. The instructor was very friendly and informative definitely took her time with the instructions and detail. Once you've completed picking a scent you make up a name and they bottle you up. I'm so happy with my scent. The experience was about 30 to 40 minutes. Great for groups and they also do lotions and shower gels. Pricing isn't too bad especially if you bundle it up. I highly recommend. read more

Gun girls night birthday experience. Wendy was super helpful and knowledgeable about scents and had great suggestions. The entire staff was super friendly and helpful from start to finish read more

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