1. Ole Custom Upholstery

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Las Vegas, NV

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Ole Custom Upholstery

5.0 (1 review)
Closed • 8:00 am - 2:00 pm

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7 years ago

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Ian's Auto Interior - Not connected properly

Ian's Auto Interior

(77 reviews)

I had an unusual request to replace my 1969 Mustang Dark Ivy Gold seats with a set of 2001 Mustang…read moreBullitt seats with new materials. They had an array of different materials and colors, but none could match. They even checked with other vendors to no avail. I found an online Ford vendor that could provide the exact color and grain at a premium price. Talked to Ian's folks and they said they would help me with installation if I could get the materials. Online vendor took a while, but when we got the product, Ian's Auto Interior did a fantastic job of covering a set of front seats for a 2001 Bullitt Mustang with 1969 Mustang vinyl that matches Dark Ivy Gold (green) exactly.

I paid Ian's Auto Interior $600 to install a leather seat kit from Al Knoch for my 1965 corvette…read morerestomod. A 200k car The kit cost more than $2,000. I dealt with Ryan. The seats came back a mess. Ryan's response was worse than the wrinkles: arrogant, contemptuous, and completely unwilling to own work he had already been paid to do. First install: sloppy. They said they would do it again. Same sloppy job. Piping does not line up. Wrinkles all over. Top skins sit crooked, and that is why the upper and lower piping miss. Calling that a redo is an insult. Ryan did not own it. He blamed the manufacturer, shrugged, and treated a $2,000 kit and a $600 labor bill like they were my problem for bringing the skins in. He made it plain he felt no duty to the finish because he did not sell the leather. That is a coward's excuse. If the kit was defective he should have refused the job before he took a dollar. He took the dollar. Then he hid behind the kit. Hostile. Short. Dismissive. Flippant. Chip on his shoulder the entire conversation. No apology. No plan. No respect. Just contempt for the work and contempt for the person who paid for it. That is not the shop Ian built a name on. That is a man who will collect $600, deliver wrinkled crooked seats twice, and still look at you like you are wasting his time. One star is generous. Do not give Ryan your kit. I will not go back. I will not send anyone else.

Ole Custom Upholstery - reupholstery - Updated October 2026

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