Quality isn't ordinary--it's intentional, from the products you choose to the service you…read moreexperience and the connections you make. The Balkan Market is a family-owned gem in Bonita Springs that truly reflects that standard. You can feel the passion they have for bringing authentic, imported goods to SWFL the moment you walk in. They specialize in unique, high-quality specialty foods with a strong focus on Balkan and Mediterranean flavors--Romanian, Turkish, Greek, Albanian, Serbian, Croatian, Bosnian, and more. From candy, canned goods, cheeses, butchered meat, jams, honey, juices, coffee, and teas , nuts, snacks, olives, spices, and organic products--everything feels thoughtfully sourced and hard to find anywhere else. This is today's haul and looking forward to coming again. Link to their webpage: https://www.europeanfoodgrocery.com/?srsltid=AfmBOorJSdV8arrx4YNz6lgknxI_rRNnbmfSOqK1Geo-h7vhibX6ADXp

Nov 20, 2025 First…read moretime order. Price excellent. Shipping price was reasonable. Packaging could be better. Had it arrived later in the day, I think it wouldn't have been cold at all. I ordered 20 of the bologna. However, they substituted a different brand for at least 4-5 pounds of what I ordered. I decided to try it the off brand bologna, and it is no where as good as what I ordered. It has a gristle texture to it when you chew it, like it has pulverized bone meal or something. It has a bit of different spices in it compared to a truer taste of what I ordered. The sumac bottle was partially caved in, but we were fortunately able to push it back out so the lid fit properly. I received no call or email saying they didn't have what I ordered, and were going to substitute something, so I am not happy about that. Two stars is due to the non communication about not having enough to fulfill the order, the product arriving at a questionable temperature, substituting a different product than ordered. Packaging didn't suit the product being shipped, and damages to items. I won't be ordering from them again.

Great selection of European groceries! Very friendly and helpful staff. The location was convenient…read moreand the store was very clean!

Great store when you're craving some Eastern European treats. They have delicious fresh bread but…read moreyou have to get it between 10am and noon or it might be gone. Great selection of cold cuts and cheeses, tons of pickled options, interesting deserts and candy and big selection of canned and frozen products. Staff is very friendly and helpful if you're not sure what to get.

Awesome all around! This is always our first stop on our way back into town for their yummy…read morelunchmeats as well as pickles, sweets, etc. Staff is always super friendly and meats are top notch! Well worth going to if you crave authentic European delicacies!

Some food on shelf were expired. We had a slice of cheesecake and it was awful. So dry and…read morestrawberries were brown in the jello. Should of never bought it. We threw it away and when we called for a refund, the girl said they had to have it back. Not good customer service.

If it were possible to leave 0 stars on the website i would indefinitely!! the service was…read moreinconvenient and slow . Not only was the store manager insanely rude they weren't helpful at all ! I found myself asking questions about products as well as store items ! not only were my questions not answered THE STORE OWNERS SON WAS ON HIS PHONE UNATTENTIVE TO THE CUSTOMERS IN STORE ! I have never in my life experienced such hostility in any grocery store for that matter ! As well as the methods they use to cut and stock fresh produce ??? The other co owner was slicing produce on a disgusting dirt covered floor and restocking them back onto the shelf's without washing or sanitizing produce !! i would not recommend BUYING OR EATING anything from this location !! After this experience i was in the process of getting a refund FOR THE ITEMS and the female OWNER had a COMPLETE MELTDOWN and threw all the items i asked for a refund onto the other side of the counter ! I feared for my life leaving this building . I CONCUR THIS PLACE SHOULD BE SHUTDOWN !!! Or the help department should have a consultation because this is INHUMANE!!!

You better know exactly what you want when you go in there because aside from their limited stock…read moreand virtually no one around to help you, I received a very loud and public lecture in perfect English on how I should've read the Asian labels with the tiniest English translation from the Asian checkout lady. On top of that she tried to humiliate me to an Asian customer when I walked away to change what I had in my basket. I have traveled the world and have asked questions in outdoor markets and specialty/ethnic stores and this was truly the worst experience I've ever had in any ethnic market. I will never be back! But not to worry - there's another Asian market just west of here on Pine Ridge.

I had a very concerning experience at the Key Food on Lee Blvd in Lehigh Acres…read more On April 24th around 8:44 PM (right before closing), I purchased a case of meat that was on sale and sitting in a cart outside of refrigeration. I specifically asked the butcher for a fresh case because I was concerned about how long it had been sitting out. He refused and assured me it was "fresh." When I got home and opened the meat, it had a strong rotten egg odor, clearly indicating it was spoiled. There was no way this was safe to eat. I returned the next morning around 9:30 AM and spoke with the manager (Marcella). She handled the meat with her bare hands, said it "smelled fine," and told me I could still cook it. I explained this was for a gathering and could make people sick, but she refused to give me a refund or replacement and walked away. This is not just bad customer service--this is a serious food safety issue. Selling potentially spoiled meat and refusing to correct it is unacceptable and dangerous. I would strongly caution others to check their purchases carefully, especially meat products from this location.

I love Key Foods in Lehigh Acres. The produce has a great selection and is always fresh. The deli…read morehas incredible Cuban/Puerto Rican food and the staff behind the counter are excellent. I highly recommend this market for the shopping and for eating.

So American/Ukrainian Jersey boy who lived 14 miles outside NYC moved to SW Florida about 5 years…read moreago. Two things I know is Kielbasa and bread. I moved closer to this location about two years ago and found them by accident. Good news is that the Polish Kielbasa is as good as any that I have had. But the sourdough bread is why I go there specifically! I shouldn't because they are probably sell out now.

This is a great small, family-run business, especially if you're looking for European ingredients…read more They carry a nice selection of specialty items that can be hard to find elsewhere, which makes it a really convenient spot.

We love this place. I first found it looking to get my knives sharpened, which they do very well…read moreand reasonably priced. They also have the best frozen ravioli from Brooklyn as well as all sorts of other Italian specialties and wines!

If you need authentic Italian ingredients this a must!! They have everything you need from sauce to…read morebread to to that one special ingredient you had no idea you needed!