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    Old Town Shell

    2.3 (8 reviews)

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    8 years ago

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    7 years ago

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    13 years ago

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    10 years ago

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    7 years ago

    This store is under new management now and it's been given a fresh look. Good atmosphere great location.

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    11 years ago

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    Valero - Outside

    Valero

    (26 reviews)

    Really good burritos and sandwiches, and GREAT customer service, especially Linda. She's amazing…read moreand makes THEE best chicken salad sandwiches in the valley. A must try!

    I just had the most horrible experience at this store. I came in to purchase mega million tickets…read more I marked three tickets with my own numbers and marked QP for the last two on the form. When I went to the register the cashier told me it wasn't working and that I needed to select six numbers in addition to the Mega number. I went back and read the back of the form where it clearly stated I needed to mark only 5. I got back in a long line and this time when I got up there, the other cashier said it wasn't working because i marked QP and the computer wanted me to choose numbers and to try another form without selecting QP. So I went back and filled out a new form. Since it was my 3rd time attempting to buy my tickets, I walked up to a man (dark, greasy hair, about 5'8") who I assumed was the manager to see if he could help. Now there was only one line open and it was wrapped around the corner. The manager/owner (not really sure who he was because he refused to give his name) was at the other register so I walked up there and he immediately told me he was not open. I told him it was my 3rd time trying to purchase tickets so he sighed and told me to hold on. I waited patiently for him to finish what he was doing and he eventually ran my ticket successfully this time. While paying with my debit card, the man made a comment to another employee that he was tired of the lottery and these "stupid people". I was completely shocked and repeated his comment. "Stupid people"? He looked at me and smirked, then said "you're card isn't working. You must have done something wrong again." I was in shock as I attempted to pay with my debit again, only to show declined a 2nd time. He told me to give him his tickets back. Oh my God! I couldn't believe how rude I was being treated by this man. I asked him why he was being such an asshole. He said, "you're blaming my employees when you don't know what you're doing and you're the one cussing at me." I know I shouldn't have used the word asshole but I was so upset at how I was being treated and that is exactly how he was acting. I asked for his name but he wouldn't give it to me. Thankfully the nice older gentlemen came and helped me. I paid cash and left in complete awe of what had just happened. I wish I would have taken my business elsewhere. When I got in my car I received a text from my bank saying my card was denied for consumer control. I'm not sure but I think he was hitting a button on his end because there was no issue with my card. I should add that this same man was attempting to help an older couple with their ticket while I attempted to pay the first time. He was rude to them and they left without a resolution to their ticket that couldn't be read. I should have known better. I will never set foot in that store again!

    Costco Wholesale - February deals

    Costco Wholesale

    (177 reviews)

    $$

    Been coming here since they opened. Probably the second time I was here, I saw these guys with a…read moreshopping cart full of Rumba vacuums. Minutes later, an alarm went off and my son and I hightailed it to the now opened exit... no one to be found. Employees showed up soon after. They didn't seem concerned. Sorry, I digress. This place is like most Costcos. I do agree with other reviewers that they have some rude employees. I haven't experienced this at other locations. Recently, I asked an employee if they could price check an item that was near him on a pallet. He said he could, but he would have to stop and find someone with a device. He recommended taking it up front!!! I found a manager who apologized and said he was new and that shouldn't happen. I would think if the employee was new, customer service training would be fresh on his mind...

    I am beyond disgusted with the customer service at this Fresno location. My grandmother is…read morecurrently battling cancer and is too sick to leave the house. I tried to use her membership card to quickly pick up some food essentials for her so she could eat, and the experience was humiliating. Instead of showing a shred of basic human empathy or understanding of an emergency situation, the cashier whose name was Elaina was extremely rude, condescending, and hostile. She took my grandmother's card right out of my hands and flat-out refused to let me complete the purchase, leaving us stranded without the food we desperately needed. Costco is supposed to pride itself on customer care, but this was heartless. To treat someone running errands for a critically ill family member this way is unacceptable. I will be escalating this to corporate.

    Old Town Shell - servicestations - Updated September 2026

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