We have several cars that are 12+ years old, and J&W have done a great job keeping them running and…read moreon the road. John and his wife are quick to call with quotes, and when they finish working on our vehicles they are typically at or below the quoted price. We dropped off our 2008 Hyundai expecting to play at least $1000 for a major repair, only to find out that a sensor and some elbow grease fixed everything for less than $200. They have always treated us fairly, and J&W will be our go-to mechanic as long as they're in business.

Hard workers great service good value above and beyond service will refer them recommend them for…read moreall your needs! service available at a reasonable cost and knowledgeable customer service

My girlfriend gets tires and everything done there so I called to see if they could install a…read morecomplete headlight assembly on my old 2007 Prius. They did and it only took them around 30 minutes and only charged me $65 since I had the part. Fast, friendly, good prices, and convenient.

I had an issue with my tire and Robbie & the team got my car fixed up and ready to go swiftly…read more Would highly recommend!!! Thank yall so much for helping me out!!!

First of all I have bought 7 cars from Rex Perry since moving to East TX but I was totally…read moredisrespected when I bought my used Tucson from them in August I ask for a carfax Kyle said it was clean no accidents well I didn't like the way it drove so I traded it in first thing the finance manager ask me did I know it had been in an accident of course I said no so Rex Perry absolutely lied to me I lost 7000 dollars in a span of 2 months so all I can say is if you want to be lied to and disrespected by a dealer please go buy your next vehicle from Rex Perry

You know how everyone compares car salesman to snakes in the grass? Well, the sales manager, Muncie…read morePowers, at Rex Perry Autoplex is a copperhead in the leaves that you never even see until you step on it and get bit. I put a deposit down on a car because I was waiting on the sale of my vehicle to go through with another dealership. After giving it some thought I decided I wanted to trade my vehicle in on the car that I put a deposit down on because Muncie gave me a (verbal) comparable offer. I was asked to bring my car in to finalize everything and work the deal out and Muncie ended up changing my original offer, which changed the numbers we had already discussed. I wanted to think it over before I pulled the plug and before I left the dealership, he handed me a check for the deposit amount that I had put down, which I immediately clocked as a red flag. Shortly after leaving the dealership, I made the decision to go through with the updated numbers and called the dealership to let them know I would be by the following day (it was 15 min prior to close). I was transferred to Muncie's voicemail so I called again the next morning at 8:30 AM and was told that he had customers in his office and that he would call me back. After not receiving a call back I ended up calling the dealership again and was told Muncie had already left for the day. I was then transferred to my salesman, Jeremy (which I have nothing but GOOD things to say about) who informed me that Muncie sold the car that I was trying to buy. My family has purchased numerous vehicles from Rex Perry in the past. My dad currently has a vehicle sitting at the Rex Perry service department that's waiting on $3,500 worth of repairs and my mom is awaiting an estimate from Rex Perry on a trade in since she's currently looking for a Denali Acadia. We like to do business locally when we can, but when the locals you try to do business with could care less about earning or even keeping your business and are only looking to make a dollar, it's very discouraging and disappointing. If you're looking to buy a car just find the best deal, which isn't going to be at Rex Perry unfortunately.

Just found the shop I'll be using from here on out. I got an AC compressor put in, but it went out…read morea month later through no fault of the car doctor, it was just a defective part. Usually in a situation like this I have to fight with the shop to get something done though I'm within warranty period but The Car Doctor said to bring it on by and he will take care of it, and can you believe I got it back the very next day! I thought I would at least have to pay for the serpentine belt that broke but no, come pick it up, no charge. No wonder their ratings are so high on Google and social media. I very highly recommend this shop.

We ended up with car trouble while visiting in Nacogdoches TX today. We went through yelp for…read morereviews but there were none. Nonetheless my husband drove the vehicle over to the business. They drove my husband back to our hotel and let us know when the truck would be repaired. They called when it was repaired and came back to the hotel to pick him up. The cost was fair. We were so lucky the truck broke down today rather than tomorrow when we were heading home. Nice people so hope you give this business your business if it is needed!

I am a 73 yr old woman living by myself on a limited income…read more I am very impressed! He was very honest & professional. Am reasonably priced. Thank you. I highly recommend this auto shop.

From the owner: We are a family-owned mechanic shop dedicated to our faith, our customers, and our community. We…read moretake pride in providing trustworthy, community-focused service. We believe in serving with kindness, respect and quality.

Top notch service. They fixed my 1994 F-250 for half of what the local Ford dealer wanted. Highly…read morerecommend!

These guys are great. I worked with Stephen on getting my 2014 Sierra's exhaust manifold replaced…read moreand check the transmission. Working with my warranty company and after 2 rebuilt transmissions failed, Stephen was able to persuade the warranty company to purchase a GM original transmission from the dealership here in town. No issues since then!!! I will be bringing my other vehicles back to these guys. Highly Recommend!!!

I am writing this about 4 yrs late but here's my 2 cents. I had some van repairs done at National I…read morehave always regretted it. There was more wrong with my van after they worked on it than before I left it there. These guys are either seriously stupid or the biggest crooks in town. Please take your vehicles elsewhere for servicing.

Id like to share my terrible experience with National Automotive Service Center in nacogdoches on…read moreUniversity Drive. I urge others to be cautious and consider these actions before entrusting them with your property. Approximately two months ago, I entrusted my vehicle to the National Automotive Service Center for repairs for a sound coming from engine. I was quoted $2,743 and then gave the okay to go ahead with repairs. They were the only ones I called with availability. On 6/25/24, I observed my vehicle parked at Fuzzy's Taco Shop on North Street. I saw the mechanic I previously seen at the service center sitting at the bar, where he was drinking. Upon inspecting my vehicle I discovered vapes and opened vape packages that were not there previously and keys left inside. I confronted the mechanic, instructing him to return my vehicle to the shop, because I didn't authorize the shop to use my vehicle for these purposes. Video evidence of him stating he knew what he was doing and it was illegal. I then reported the incident to higher management (Justin) who initially claimed that the vehicle was being test-driven. I explained that this was not the case, as the vehicle was at the bar with the mechanic. Which by his facial expression, didn't seem like the first time he'd known of this. But first time he got caught by customer. The manager then admitted that he had permitted the mechanic to take my vehicle to his home for lunch. Video evidence of that. The manager advised me to return later to speak with the owner. Both the owner and manager repeatedly (on video) justified their actions by stating that it was common practice for employees to use customers vehicles to run personal errands and obtain lunch. They additionally cracked the coolant case in my vehicle and engine light is on - that was not broken or on beforehand. I did instruct them to not touch my vehicle anymore. I did not trust them and was going to speak with lawyer. (So my vehicle Is no longer under warranty with me doing so). National Automotive also added an additional $300 + fee for machine shop which I was not aware of. Stated they fired employee responsible for incident. At first they did not offer any compensation for my bill for their employees misconduct. Then today (6/28/24) upon speaking with Erin Bailey (Owner) she offered a $100 sfa student discount off my bill and that to them was a satisfactory resolution ... because if I didn't pay the $2,961 after 30 days they'd began process of owning my vehicle. I have been taken advantage of for their negligence and unprofessional behavior. All I have received was attitude from Manager and Owner while handling this. Owner stated she is more concerned with paying her employees then honorably making this right. An employee at Fuzzy's Taco Shop confirmed that the mechanic, Rick Goehry, has been seen on multiple occasions using customers vehicles to visit the bar while on duty. I paid $2,961 to National Automotive for their employee to be intoxicated while joy riding in my property (no telling how many times) while "out for a test drive." But apparently is justifiable because my car no longer makes a noise. Such poor handling from this shop and I urge everyone to not do business here.

Troy is the owner/mechanic. He is honest and charges a fair price for repairs. He has repaired many…read morevehicles for us over the years.

Our truck broke down while my son and I were on a historical road trip thru Texas. Our truck died…read moreand needed a fuel pump. I didn't know anybody and when the wrecker picked us up, he took us to one shop that couldn't help us but he called 4 other shops and east Texas hydraulic and auto said they could get to it the next day. We dropped it off at 12:30. He called the next morning at 8:15 and said the truck was ready. The cost was the same if I had taken it to my shop in Flower Mound. He said he knew I was out of tower and I needed to get back on the road. He was very friendly and professional. He came and picked us up from the motel. If I lived within 30 miles of nacogdoches he would be my mechanic. I will give them a 5 star any day.

Ronnie Crump is a great guy who just happens to be a great mechanic!…read moreI have several cars and a 1966 Mustang that Ronnie helped put together. It's comforting to take a car to a mechanic who is not only competitive with his rates, but is capable and professional. I have taken my cars to Crump for 20 years now, and I will continue to use his shop til he retires.