12/29/2023 phone number out of service 3:15 pm Verizon cell…read morephone calling to the business

From the owner: Rock It Wrecker Service in Nacogdoches Tx -Quick Towing and…read moreWrecker Service Near Me

Joey Ross is honest and very competent. He works on the city…read morepolice vehicles. He no longer has an Exxon station , but he still has a towing service and does repair. If you live in the area or have a car problem while traveling, you best write down his number and stick it in the glove box. Everybody here knows his number.

Expedient: showed up within 15 minutes of my phone call…read more Expensive: $100 bill for towing the car 5.8 miles from a residence to a tire shop. Convenient: Allowed me to pay for the towing bill at the tire shop as part of their invoice instead of paying separately for a tire and towing. Less than Thoughtful: rather than positioning the tow truck directly behind the car in the driveway when there was plenty of room to do so, the rep drove the car with a completely flat tire (basically drove on the rim) back and forth maneuvering it behind the truck. Uncommunicative: The quote was not discussed with me in advance, I was not given the option of putting the car on the flat bed so it ended up being pulled by the front 2 wheels, and before the driver moved my car behind his truck, he neglected to ask if it was alright to do so.

Friendly, courtesy driver. I was traveling thorugh Nacogdoches and broke down. They even dropped…read moreme at a hotel since there were no rental company opened over the weekend.

The female that answers the phone is beyond rude. They don't have their addresses marked anywhere…read moreon any signs, to add to that all of the address they have given to google are wrong or in a different town. They over charge and do not keep your car safe even when they tow them. Every other car with a student parking pass in their lots has been broken into or vandalized. Awful company even worse employees. They also think negative reviews/feed back is "funny" just goes to show you how awful they truly are.

Can't put zero stars so I had no choice but to put one. The man that works at R&M was able to…read moreremain professional and keep a level head, on the other hand however, his wife who doesn't even work there was cussing and telling me and my friend to shut up. No matter how irate a customer gets with you, you are to remain professional at all times or suffer the consequences of giving a company YOU DON'T EVEN WORK FOR a bad rep. She was the epitome of unprofessional and I told her that she was being unprofessional BEFORE the cussing even started and she was convinced she was being professional. Her exact words were "I don't get paid to sit here" and even the boss stated that "she doesn't work here, she just helps her husband." So, if you ever have to deal with this terrible company don't give the woman at the desk any time out of your truly precious day. Only speak to the man who wears the R&M Towing shirt. The man whose name I unfortunately didn't get is the ONLY reason 1 star is remotely justified. If you don't work there, you simply should keep your mouth shut and mind your own business if you don't want people to speak on your nonexistent level of professionalism or file a complaint against you.

Wow! Best price in town - incredibly kind - easy communication- and super fancy clean trucks! I've…read morenever felt like my struggle with a car could be given red carpet attention. Thanks so much to Ryan the driver and Jeremy who coordinated bringing our truck home from the dealership who couldn't fix it. You made a bummer deal feel better and without having to fork out another few hundred. THANK YOU!!!

After I hit a hog late at night, another towing company cancelled their request through my…read moreinsurance agent and Harper's Wrecker picked it up for me. The guy who came (I didn't get his name, but I did notice his rune tattoos/Until Valhalla tattoo) was super cool and nice. I'd imagine the last thing anyone wants to do is go work at after 1am, but he was totally awesome and took care of everything quickly and informed me about where the car was going and what they were going to do from here. Great service. Great employee. I'm from Montgomery, but I recommend this place for their speed and customer service. thanks so much.

Collision Specialist are experts at their trade. We have used them for many years to resurrect our…read morevehicles after close encounters with deer and pigs. We would certainly recommend them to anyone in need of vehicle body work!

Obviously others have had good experiences here. I did not. These guys are just so negative and…read moreunprofessional that I never want to do business with them again. The work was mediocre. Had to take my car back for follow-up, etc. Once, they flat out lied to me. Trust me, I proved it. FLAT OUT LIED. There are just too many other choices in Nacogdoches than to deal with people like this.

The shop did a very speedy and excellent job fixing three dents on the body of my car. The cost was…read moremore than reasonable and turn around was very fast. They even offered me a ride home when I dropped off the car. I highly recommend them and will use them again.

Wright Automotive is a very good place in Nacogdoches to have your car repaired…read more Dwayne Wright runs a very good shop. He is very caring towards his customers and the work his shop performs. The work is done well and at a fare price.

Best mechanics that you could ever ask for. They are better then most of the shops out there.read more

From the owner: Don't pay for that expensive tow truck, just give us a call and we'll come to you.read more

Had a tire problem and they showed up and help right away very efficient service with very kind…read moregentleman Kenny even hauled my truck and me 3 hours home would definitely recommend this company.

They showed up quickly and winched both my vehicles out the mud at my house. I recommend these guys…read moreif you're in East Texas.