Definitely do not recommend! Terribly unprepared and disorganized. Told they were "running late for…read morethe wake and made the family wait in the parking lot for nearly a half hour. Then finally drove up with our loved one and proceeded to hurriedly "wheel him in" right past the family. Very disrespectful

My Family stuffed the loss of our Dad after a long and productive 102 years. After attending 3 or 4…read moreServices here I decided to choose them for our needs. Kevin Comeau was extremely accommodating and a tremendous comfort during a very difficult time. He made the numerous decisions ahead of me very easy to navigate through. Before I knew it we had the frame work of honoring my Dad all laid out. The rest of his staff couldn't have been kinder to our Family throughout the course of our arrangements. Professionalism personified from start to finish. Having made most of the arrangements in advance I was told all I needed to do was pick up the phone when the time came. That phone call was met with a nearly immediate response with kindness and respect. It put into motion a wave of compassion and kind respect for my Dad and our Family. The Funeral Home we used for the rest of our Family has changed hands and left us disappointed. No such disappointments here. The home itself is a beautifully preserved old home that accommodated our needs perfectly. In conclusion I am very pleased with the service we received and will not hesitate for one second to use this Service again. This review represents reflections on what was a very sad turn of events for my Family. Making Funeral arrangements for someone you love is never easy but you can expect gentle, professional care if you make the right choice to come here. We were treated like Family and I have no doubt that you will be too.

Great service and staff. My loved one had a wake here in the states and then needed to be brought…read moreback to Central America, Casper staff did an excellent job facilitating this entire process. Not to mention, everyone was very kind and compassionate throughout the entire time.

They made the whole process extremely easy. During trying times it's easy to get taken advantage…read moreof. I contacted 3 funeral homes in preparation to a family member dying. Our local one came in with the cheapest cremation costs. A friend recommended Casper and it was almost half the cost from what our family funeral home quoted us. That was with a discount as well! I called Casper about 2 months beforehand and they were very detailed and provided all the info that was needed. I had multiple phone calls with them and they were able to assist me even though I was in California. I mostly spoke with Jake and Colton during this process. When I arrived Saturday was the only day I could go down and we had a snowstorm the day prior. Roads were pretty bad and they were able to accommodate me even though they had a service going on. Parking can be a nightmare there, I parked a few blocks away near a barber shop. I would recommend this place to everyone!! I was truly blown away by their service and empathy.

I recently went through Boston Crematory for my friends passing needs. They were extremely helpful…read morethrough the whole process. They are second to none. Highly recommended

The death of a loved one is extremely difficult and presents a gamut of emotions and feelings…read more Grief differs with each person experiencing it. My experience with Victoria, who is the funeral director, was negative. She was unprofessional, discourteous, and unhelpful. She never asked me once if I would like to write an obituary for my loved one. Please beware of this place. They lack empathy, compassion, and kindness. I regret doing business with them.

Losing a loved one is never easy, but Goodrich Funeral Home has been an incredible source of…read morecomfort for my family. Jerry, her husband Joe, and their amazing staff truly treat you like family. They helped us through the loss of my dad last year and again recently with my mom, and both times they went above and beyond to make sure every detail was handled with dignity, compassion, and care. From the first phone call to the final goodbye, they were accommodating, attentive, and supportive in ways that made a very difficult time a little easier. I can't say enough about how much Jerry and her team's kindness meant to us. We are forever grateful to Goodrich Funeral Home for honoring our parents so beautifully.

I would never suggest using them . They left my sister's remains at the medical examiner's office…read moreand did not bother to call me to notify me that they weren't going to pick her up because I missed an email disgusting Casper's Funeral Home Service is where it's at they are so informative so respectful and so to the point with what they're going to do and they actually do it Casper's funeral home I can't praise you enough good Rich Funeral Home you ought to be ashamed of yourself . Hey Jerry you lied to me Pine Grove didn't change anything they said you're lying just wanted to put that in as well so you know that I know thanks a lot for nothing and return that money that was sponsored for my sister before I file with charges

I can not thank Dee Funeral Home and John Arena for such a beautiful and smooth service for my…read morefather. I walked in knowing nothing and so nervous. John made everything so easy and affordable. He did not miss a detail. Everything flowed perfectly. Thank you so much!! I will recommend Dee Funeral Home to anyone in the area looking for a first class service.

I truly cannot emphasize enough how amazing John and his team were in planning my mom's burial…read more This is the second time we've used Dee, they are the very best. John was meant for this work and it shows. He is empathetic and patient, while also being extremely organized, knowledgeable and seemingly always available. John walked us down this very difficult path in a gentle manner, and took care of us and our mom like we were family. We never felt pushed towards any decisions, he showed us options and let us decide always ready to answer questions. I hope I won't be planning a funeral for a long time, but I can tell you without a doubt I would work with Dee again.

I ordered a headstone from Kimball Memorials for my son who died in a car accident. Two days after…read moreI ordered the headstone I had to cancel my order because I worked things out with the previous memorial company I was having issues with. Theresa from Kimball Memorials took my order and also took a $250 deposit via my credit card. I called Theresa three times an left voice mails and also sent them an email from their web site asking nicely for my deposit back. They never returned my calls or answered my email. I finally called my credit card company and explained the situation to them. The c/c company agreed with me and immediately refunded my $250. Kimball Memorials is also much more expensive than the other memorial companies in the North Shore of Boston, Ma area. They quoted me $2000 more for the headstone I ordered than the company I'm currently working with. I would suggest not doing business with them, especially if you have issues or need to contact them. They won't call you back or answer your emails and you'll need to fight for your deposit back.

They did a very nice job on my Aunt's headstone. It was my first time buying a headstone, and…read moreeverything was explained clearly, which was a big help.