Whenever I'm near an Old Navy store I always pop in to grab a few things. Mostly to look and see what they have on sale and clearance. I always make my way to the undergarments section. This location was well put together. By that, I mean that every section was actually put together in a manner that it was easy to browse. I made my way through the sections and found exactly what I was looking for. The only problem here is the congestion around the registers. Unlike other stores, this Old Navy actually had more than one register open. But just because that was the case, it didn't make the transaction any faster. Add to that, the employees that were working, were not pleasant. They seemed bothered to have to be working. read more

Service was excellent! Two employees I want to name was a young man names Youssef, he was very respectful and helped me find most of the things I needed. The other employee named Sebastian was also respectful and helped out my mother in the past since her english isn't that well. Love the store! Store and bathroom could be cleaner but besides that everything is great! read more

This place needs a really good sweep and some employees to be stretched out in zones to help customers. The only time I found one was when I went to the register. I got a really good deal tho 3 items for $20! that's kinda exciting. read more

Messy store everywhere. Service worse. Stood in line waiting for Hannah to ask for more help. Nope. I had to request another person up front. Plenty of people working. Not sure what they do but finally someone came up to help. Very poorly run store. read more

What a hot mess. They've been open for 30 min on a Sunday and the place looks like Black Friday. No thanks. read more

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I don't know why there are so many bad reviews I always find everything I need in this store and the staff is very helpful and accommodating! I was looking for scarves for the homeless and they searched high and low for the scarves I wanted! They actually never called me to come back and pick them up but I know they meant well! read more

By far the dirtiest, most unorganized Old Navy that I've seen. Sunglasses and shoes are just piles on the store floor, literally like somebody just dumped the entire box on the floor and walked away. There were clothes and clothes hangers spread throughout the entire store all over the floor. Pounds of dust bunnies accumulated underneath all of the displays like tumbleweeds. This is not how an Old Navy store should be, horrible. This is definitely not the dirtiness of one days worth of work, this has to be accumulated over days or weeks. Walmart stores are cleaner. For a store in the Stonebridge area, it doesn't match up to the rest. read more

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This place terrifies me.... it's so dirty and not organized.... I just wanted to be hired on the spot just so I can help fold and clean and put everything back where it belongs.... read more

One of the messiest Old Navy's I've ever walked into. They had clothes all over the place! The shelves were all empty and they had piles and piles of clothes just laying around. I understand that due to the Holiday's it's a little harder to keep track of everything but I've had the same experience at this particular Old Navy time after time. If it weren't for their semi-good quality gym clothes, i'd probably never walk in here. They had a pretty good sale today...$12 gym pants! Not the cheap material but the nice active wear which I stocked up on. I doubt I'll be visiting this place again any time soon. Enter at your own will! read more

Messiest Old Navy I've ever been seen... INCLUDING the ones I've been to on Black Friday. I was not greeted nor did anyone ask if I needed any help. It was also difficult to get around with a stroller (again, with the mess all over the floor). There were employees were just chatting it up in the women's section. I only saw one lady on the floor actually working. I went on a weekday afternoon, so it was NOT BUSY at all. Good luck during the holidays... read more

Old Navy - This was one of the cleaner areas I was able to maneuver through - Men's Clothing Near Me - Woodbridge, Virginia

This store is poorly managed. It is dirty, messy, disorganized and there is no customer service. Every table had shirts or pants thrown in piles on top. It was hard to discern items' prices because I did not know if the product belonged in the messy pile or not. There were clothes in bunches on the floor under every table and rounder. The floor looked as though it hadn't been swept in months. Employees were standing talking and laughing, including the manager- not working or acknowledging customers. We only saw one young lady trying to fold a pile of shirts on a table and she was very pleasant but obviously overwhelmed. read more

I wish there was a negative star. this Old Navy is a dump to walk around in. The amount of merchandise that they have on the floor is ridiculous the store is a mess it is completely horrible to walk around there complete and total lack of customer service. I will not be returning there and neither should you read more

Loved the jeans I got here. Sales could be a bit better but they had no issue redeeming a RLM offer on my phone. Cashier was nice. The reason for 2 stars is that this place was an absolute mess. I didn't think size 8 was hard to find in the women's section. Everything was tossed clumsily on the shelves. Nothing sorted out. Not many employees in sight, and those who were didn't happen to notice the front of the store was horrendous. read more

The absolute worst Old Navy I have ever been into. The place looks like the day after black Friday no matter what day of the week you go on. Don't rely on the hangers for sizes because they are all wrong - read the label. Of course, this all assumes you can find what you are looking for in the first place. Not exaggerating how messy this store is. I am surprised corporate hasn't fired the management and taken over the store. read more

This place was an absolute disaster: dirty floors, unkempt clothes displays, disorderly displays. I'm glad that I was in and out to get a pair of shorts within 10 mins...my OCD would have killed me. read more

We are new to the area and we're excited to see such an adorable area.... that is, until we walked into old Navy!!! We were so disgusted!! We were trying to shop for school clothes, but we walked right out!! read more

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I can't stomach coming here. It's dirty. Unorganized. Unfriendly staff. I can literally never find anything. I came just last month for boxers for my husband and asked an associate where to find them-- he pointed me to an oversized pile on the floor and apologized. There was easily over 100 packs on the floor and I managed to find two in XL for my husband. Nope. read more

Customer service is really bad. They treated us bad today. You can tell that all they wanted is leave work for the day. Will never step foot on this Old Navy again. read more

This is by far the messiest old navy store I've been in. Shelves are disasters, hanging clothes are also a mess. The dressing rooms have piles upon piles of clothes inside the rooms and outside the rooms. The wait time to check out is always long. No matter how long the line is. Will only be going to manassas store now. read more

This is location is my favorite old navy. Friendly employees and I always get the best service. They help with coupons or cash rewards occasionally which is nice. I will always shop there. read more

The most unorganized and dirty Old Navy store I have ever been to. This particular mall in Woodbridge is somewhat up and coming; making this store a square peg in a round hole. Staff did not leave their spots behind the counter and clothing was literally littering the ground from the front door and all around the store. Go somewhere else. read more

It's an ok place to go. I went on a Saturday afternoon about 1pm. I think the store is too small for the amount of people that go into this establishment. The selection of clothes is small although the prices are good. They only have 4 dressing rooms and we had to wait in line to try on clothes for 10-15 minutes. read more

They don't price match with their own website and horrible customer service. The manager is rude to the customers and they don't help the customers find what they want to buy. read more

Old Navy - Men's Clothing Near Me - Woodbridge, Virginia

I walked in, looked around for two minutes, and walked out because it was such a disaster. It literally looked like a tornado went through.

I went to the Fredericksburg store yesterday and what a difference! This store in Woodbridge doesn't come up on maps, it's a complete disaster inside and one person (I think the manager) came up and asked if we were finding everything okay. He didn't know where the men's tank tops were and didn't think he had gotten them in yet but my husband came walking up a few minutes later with two in his hand. He did say he usually worked in the boys and girls section but he should know where things are regardless and not be talking to other coworkers and instead folding some clothes or cleaning up because that place was a complete mess! I've never seen a more disorganized or messy store. From now on I will be going to the Fredericksburg store even if it takes me a few more minutes to get there. I hope they can improve read more

The first time we went here it was after the Thanksgiving sale and we assumed it was a disaster because of the sale. But a few visits later that's just the way this store is. I'm not going to search thru mountains of clothes and hope to find my size. The checkout is typically backed up, but the clerks are typically friendly. If you're very patient or maybe a monk in training you might like this Old Navy! read more

I give this review for the improvement this store has made in the past few months . Once upon a time I stopped shopping there because of the messy store , lack of selection and laziness of the employees . What a turnaround ! The store is cleaning up , employees are helpful and engaged . Much more pleasant shopping experience. read more

I have never read such ACCURATE reviews! The pics don't do it justice. This store looks a hot mess! No one folds a thing! It was very hard to find things and the mess was a complete turn off smh. It looks like every day is black Friday! Just go online or something lol. Its sad since its in a beautiful plaza!! read more

I finally poked my head into this location about a month ago(looking for some traveling clothes I could leave behind/donate, if need be) and I swear...if I was some sort of "district manager" doing an unannounced "check up"....I would have confiscated everybody's keys and shut this place down on the spot. Then, we would have stayed up all night & cleaned this mess up & somebody would have been escorted to the damn curb. "Stonebridge" is a very nice, new shopping center but, this Old Navy store is a total blight. Something is very wrong here!!! If I was an owner of any of the surrounding stores, I'd be majorly concerned and would pursue whatever needs to be done to correct this nightmare. There was ONE human being in this store who was delightful...the young lady who checked me out at the register. I finally did find some items that suited my purposes &, when I got ready to check out, I was so surprised by her that I almost forgot where I was. I don't know who she is but, I hope she's taken her gracious smile and professional attitude elsewhere, by now, & I hope someone from Old Navy headquarters gets over here soon to fix this mess!!! I definitely won't be back until I hear of some improvement. :( **Note to "Old Navy"...if y'all don't care enough about this location to come fix it, your customers won't care either & they will continue to trash it since the employees apparently/definitely don't care... & I'm sure the lease on this place ain't cheap!!! Please, please come help this store, for everybody's sake!!! read more

This was the TRASHIEST Old Navy store I have ever set foot in. My boyfriend and I visited this store on Sunday, August 2, 2015. There were clothes ALL OVER the floor, hangers, shoes, shirts, it was a complete MESS. If I had brought out of town visitors to the Town Center to shop, and walked in this store with them, I would've been completely embarrassed. We did one loop through the store and walked right back out. We didn't even bother to shop, it was disgusting. There were 3 young people working in your store, hanging in the front of the store chatting with each other. While clothes laid everywhere on the floor, in every section. I can't BELIEVE there wasn't a manager on the floor, getting that place cleaned up. Someone in management needs to visit that store and get it squared away. You have too many visitors to the Town Center to let that store continue this way! It was NASTY! read more

Terrible experience, received some of the most rude and disrespectful customer service from an employee who smelled of alcohol. She would refuse to answer question and the ones she would answer would be bitchy and rude. Worst shopping experience Ive had here. read more