I have never been a fan of Old Navy- but this experience was top notch. While looking for an outfit (she was looking for me), the GM Chuck (I think- badge definitely said GM) stopped to ask if we needed any help.
I had no clue, but somehow he ended up taking us a few places, showing us some stuff, and generally giving a positive vibe for the place. Sadly, we didn't get the same vigor from the cashier or fitting room person, but it's important it starts at the top. Store was clean, organized, well put together for a clothing store. The normal around here has a lot of clothing dumped on the floor. Not the case here. read more