I went in today for a return, a pair of wrangler shorts and wrangler jeans (wrong sizes purchased…read morefor me by my mother) I couldn't find the receipt so went into the store and asked if anything could be done since I can't locate the receipt. I told her I wanted the same items but different sizes and she pointed me in the right direction as to where the items were. I ended up finding the shorts in the right size. I also wanted to get a cowboy hat, so she assisted me in finding a color and size for me that perfectly fit my head. So I exchanged the shorts, returned the jeans, got the hat and paid the difference (give or take $170) Western wear is kind of new for me so I appreciated all of her help. She also recommended products to take care of the hat which I purchased as well. I hope she has a great day.

I was making a return last week, and the same sweet girl who helped me with my purchase was there…read moreagain. Her name is Regan and I asked a question about the transaction and she asked her supervisor the question " the mgr's name was Rhonda also" the store was not busy. The mgr screamed the conversation from across the store to Regan vs walking over and helping her and being professional. The store was not busy. Maybe one other customer shopping. But I think about the lack of customer service these days and my thought was, how can we complain about the younger people when they have no professional leadership. I even walked over to Rhonda and said that was so unprofessional. Not even a apology out of her. It was basically the attitude who cares. I personally like Boot Barn, but they need to upgrade the mgr at this location. Never had unprofessional mgrs at Cavender's. I felt bad for Regan for having to work for this Karen who's name was Rhonda!

Nice, clean shop with great selection of Jordan's and other collectibles. They have a barber space…read morein the back as well. My son was able to find the shoes he wanted. Staff is helpful and polite. Small strip center behind Alamo Ranch, which is nice since it's not in a mall.

Man this place is straight heat. You can choose from an entire wall of sneakers and the customer…read moreservice is great. You may even ask the employees for a specific shoe. I bought travis scott jordan 4s and I can say that they were at a good price. Definitely a must visit in San Antonio if your a sneaker head.

I cannot complain about Ross because is my favorite store for shopping in a tight budget, you can…read morefind amazing bargains, this store is messy like all the other ones but we can just blame the customers form making the messes, I saw all the staff trying to put items in their place but people is not very considerate by retuning the items they don't want to the place they found them. Staff was very friendly and helpful.

Cashiers always move slowly and seem to have no sense of urgency. Used to work at the 151 location…read moreso I know they're timed

Gabriel was very attentive. We were able to get the suit fitted…read more The shirts selected were absolutely perfect.

Men's Wearhouse was great today. Even though the store was really busy, everyone was friendly and…read moreattentive the whole time. Anthony in particular was extremely helpful--he helped me find the same deal I saw online in store, got me fitted properly, and made sure everything was squared away for my Las Vegas wedding. Overall, awesome customer service from the whole team. I'll definitely be back for everyday clothes too.

Not the cleanest, but it's certainly busy. At first, I was actually annoyed by all the kids running…read morearound but then I stopped when I realized these kids were being kids and doing what normal kids do, which is to play. They weren't hurting anyone and it was actually nice to see a lot of families shopping together. The book selection is so-so. Still a decent size, but it feels more like a hodgepodge of this and that unless it's children's, romance, booktok, or best sellers. Fantasy was meager and I couldn't find sci-fi if it existed at this store. The value section was weirdly fun. I bought a microwaveable egg container I totally don't need, but for just a dollar, I'm willing to try it. The cashier has that sweet Southern charm I'm very familiar with, having grown up in Texas. She was fun to speak with and clearly enjoys her job. Nice experience for me but I wish there was a better selection of cat litter.

No toilet paper in the women's restroom period ! Ni paper towels or toilet liners evenread more

Came to do a return, the First Lady that helped me looked at me like if I was dumb and was very…read morerude and gave attitude for no reason when I was being nice to her. The Second Lady was a little nicer but could've had better attitude. I always come here, and will not be coming again. Do better

Manager was extremely rude! My sister in law went to buy some shorts. We were surprised to see that…read morethey were under a promotional sign that said 6.99 . She went to the register and was told only the shirts were 6.99 even though the sign wasn't specific. So I went to check the price of the shorts, which were 4.99 so I brought that up. When asked about a price that was one the price stand she said in a sarcastic manner," oh, would you look at that" and took the price away. When I looked at her in shock and said well that was rude, she turned and smiled and said I'm going to pray for you and thank you. I was not rude, nor did I raise my voice. Just asked about a price that was being promoted! Ridiculous!

Great items on clearance, found it and shopped on my phone. 3 cool face masks originally $12.95 got…read moreit for $3.50 , Fila Merk micro bag original $25 for $10 only, very nice fleece baseball hat originally $17.95 for only $5.85 and 2-pack very chic AEO active bandanas originally $9.95 snagged it for only $2.69. Love AE so much for their quality goods and stylish too. Two more items coming up AE jogger originally $49.95 now $14.49 and AEO flex boxer brief 2-pack originally $34.95 for only 9.74! Whoah!!!! It's an after holiday steal!!!! Best part of this great buy was... store pick-up and they even brought it to my car, just waited in the parking lot. Less contact, way safer!

I ordered Ordered a pair of pants for my daughter on February 6. Was told I would be getting it…read morewithin 2 to 5 business days. It's now February 21 and I still don't have the pair of pants. When I called the store to ask about the status the girl was very rude and had horrible customer service. The girls name I spoke with was America. Basically she said she couldn't help me and she couldn't refund me back the money. I asked to speak to someone higher than herself and she said she wasn't working at the moment. When I asked her what her supervisors name was she tells me I can't give it to you. I am super upset and will never shop at the Ingram store again. America needs a training on customer. She had a horrible attitude!!!!!!!!

The service is horrible ! Seems like the staffs life is so horrible working at Kohls ! All the…read moreemployees look like they don't even wanna be there . I went to buy bunch of clothes for my vacation worth about $700 and the staff was so unprofessional and rude . I value my time and money so I ended up putting all the items back and took my business elsewhere . I won't be dealing with that type of negative energy . Definitely need new staff because it seems like this location and Bandera location is the same type of service. Definitely don't recommend Kohl's . I see why they have such a low ratings . Also they may deal signs to trick you you're getting 20 percent off certain items and when you go check out they " apologize " for incorrect placement of their signs . Such a waste of time at this store . They really need to make a change .

Everyone was friendly, the store is really clean and organized, and check out was seamless…read more I also love the variety of things you can find in the store. From clothing and shoes to home and outdoor things. Some items are on the pricier end but it's mostly because of quality.