I haven't been in an Old Navy in years, ever since I went Christmas shopping one year at the White Marsh, MD location and couldn't get around because there was so much merchandise on the floor. It was like a thrift store was hit by a tornado. The store at the Tangiers Outlet was pristine. Aisles were clutter free, clothing was properly displayed. We were there with friends, after breakfast at Shady Maple, and I went into the store simply for the air conditioning. I wasn't even looking to buy anything, but this super adorable blue t-shirt with blue octopuses grabbed my attention. I was still on the fence about buying it, because the neck looks a little tight, but the price tag read less than three dollars. For that price I have no qualms about cutting the garmet to make it fit better. Thanks for the unexpected pleasant surprise, old navy. I could use more of those in my life. read more

Old Navy Outlet - Clearance section - Men's Clothing Near Me - Lancaster, Pennsylvania

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I needed an item for an event I was to go to coming up and I had no idea where else to look than here. I needed a Hawaiian shirt as they were going to be having a luau. Those shirts aren't "in" as much as they used to be, especially in Pennsylvania. I just came in here with hope that they would have one. It was towards the end of the summer fashion season and I wasn't going to be pressed whether or not they had one. But I was lucky that day and when rummaging through the clearance section they happened to have one. I was very delighted that they did and as a bonus, it was clearance. Since I found a shirt, I decided to rummage some more to see if I could pick up a complete outfit here so that I would be good. I ended up coming out of here with a complete outfit for the luau for less than $20. I can't complain or beat that, but I could only imagine what it would have been if I had come here when they were full price. read more

Came here as a family for holiday shopping. We almost never go into stores and prefer to shop online. We thought it would be sweet to go in person as a family. The staff here were not friendly or professional. I encountered about 7 employees and none of them were attending to customers or being helpful or courteous. I always look carefully through clothes and fold them like I found them, one employee in the men's section kept checking to see if I was folding clothes. He never greeted us just watched how I looked through the clothes. In the dressing room the ladies working in there were very uninterested. A line was forming and they never let people know that rooms were available- they were busy chatting. I had to let people know rooms were available as I waited for my children to try on clothing. My daughter asked if a dressing room was free and the employees had no idea. They actually told her to open it at her own risk. She's 10. My son had a nose bleed at the store and as he ran to the bathroom, an employee kept asking him if he needed a tampon. He's 8. He has no idea what a tampon is, and even though she had a roll of paper towels in her hand, she kept asking him if he wanted a tampon? The employees rolled their eyes and often glanced at each other after encountering customers. At one point an employee walked over to a rack and loudly declared "ugh who put these here" a customer sitting in the dressing room politely replied "me, sorry". None of us customers knew anything about where to put clothes because the THREE people working in there were not addressing of directing us, or managing the fitting rooms at all. They're just folding things with annoyed looks on their faces, like petulant teenagers. Who is managing this place? I asked one employee (politely) if she could point me in the direction of a skirt I saw on a manikin and she had no idea where it was. This store seems to be run by immature adults. They don't want to see customers and made the experience pretty sucky for my family. We will not be returning to any Old Navy anywhere because this was not the first or second time I had a bad experience in Old Navy. Outlet or not. Ralph Lauren in Tanger and Banana Republic has wonderful staff, friendly, helpful and eager to help. There's no need to enter this sloppy store. Also the story is dusty and dirty. See pictures. read more

Old Navy Outlet - Dusty light fixtures and walls. - Men's Clothing Near Me - Lancaster, Pennsylvania

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I kept hoping this store would go back to its old glory, but as the holiday season approaches, it's clear that it'll be all down hill from here. The place is a MESS. Good luck finding the same articles of clothing together, let alone the size you need. If the staff could manage to work while they chat, it wouldn't be so bad. But unfortunately they don't seem to be able to do two things at once. Not sure whether it's supervision that's lacking or the correct staffing numbers, but I would avoid this location until they figure it out. The Old Navy Outlet at Tanger feels slightly more spacious and infinitely cleaner than the Fruitville Pike location. I realize It helps that this is a new space - complete with bright lights and shiny fixtures - but I really can't emphasize how nasty the other store has become. Great selection of men's, women's, and children's clothing, and pretty low pricing to boot - typical Old Navy in that regard. The only observations I made that were not so great were: 1) The registers are oddly placed in the middle of the store toward the front, and with holiday shopping in full swing, the line quickly stretched all the way to the entrance. Makes it frustrating when you're just trying to get into the store, but people won't let you in because they they don't want to leave a gap in the check-out line. Reminds me of trying to merge onto Route 30 - NO ONE YIELDS. Anyway, hopefully that'll be less of a nuisance after the holidays. 2) They were pretty short staffed for the crowd. There were three cashiers at the registers, a fourth on the phone trying to fix a register, and one random clerk back by the fitting rooms. Need help reaching something up high? Finding a different size or color? Good luck. Regardless, I'll definitely be shopping here instead of the Fruitville Old Navfrom now on. read more

Awesome outlet! I scored my son four graphic tees for only $5/ea. Also a mushy soft thin marigold sweater for my daughter. I love Old Navy's jeans but had to contain myself! read more

I think this is one of the worst Old Navy stores I've been in. It was a complete mess. Most of the tables were loaded with unfolded shirts and hanging displays had clothes piled on top of them. Half of the clearance items had fallen off hangers and were on the floor. I realize it's an outlet store, but it seemed really short-staffed and unorganized, especially ahead of the holidays. read more