They saved our family's vacation when we got flat tires on I-87. Tow was prompt, fees were very…read morereasonable, work was completed quickly. They could have gouged us, considering we were in a desperate situation, but they didn't. These are trustworthy people.

Always friendly and helpful. Good people... Fair prices and always willing to go the extra mile!…read moreAnd the best part so trustworthy!

Well regarded auto repair shop in business more than 60 years in Lake Placid. Family run and owned…read more They own their own tow truck. Very grateful to Jay and all of of Central Garage for coming out in the rain on Father's Day weekend when the Horse Show was also in town to tow my Subaru. They went to a lot of trouble getting the right replacement part and performed an expert repair at a fair price. Thank you so much. Highly recommend.

Fair and competent local repair shop. Highly recommend!…read more..........................................

We got a flat tire and were told by those who helped us the night before this was the place to go…read more It was excellent advice. We were directed up to their new location in Addisson. We drove up and the customer service was excellent. Our tire was not able to be repaired. We were advised to get 4 new tires and we agreed the other 3 really needed to be replaced. The tires were brought up from the main location. We had coffee shared our story of a flat tire. We were all set to go the cost of the tires and customer service was home town. A place to the next person who needs tires and the other services they provide. Thank you

Excellent customer service, friendly and knowledgeable staff! Very professional and got me in…read morequickly.

Worst place in NY to shop typically 45 to 60 cents a gallon more expensive than anywhere else in…read moreEssex County for gas, everything in the store is unrealistically more expensive than in most any other convenience store in Essex county and Franklin County as well for that matter. Total bunch of thieves

Where can I get free air for my tires when my air tire pressure gets relatively low and if it isn's…read morebetween 12-6 am or so? The brand name looked like the same one that I see the sodas in some convenience stores near me. I didn't want soda but wanted to see if any healthier options would stick out. Unfortunately most of the potential prepared goodies were finished making for the day. The hours are good for this place and it helps that there is a hospital nearby that I didn't see in passing. I can definitely see this store as a local, casual convenient stroll out. The 24-7 has station next to I-87, while there seemed to be a sign for it, appeared closed unless there is one even further out in the opposite direction from downtown Elizabethtown.

What can I say about these guys? In a rental and was towed…read morein to location Don't know that there is a "Tire Change" season and totally booked- they squeezed me in to get us back on the road. If I lived local, it would be my go to for sure- all of the staff were great

Couple of things, they prey of people with no idea of mechanical knowledge…read more If you go for an alignment, they will try to sell you shocks. If you go for a ball joint, they will sell you control arms. They will say, it will be impossible to do the job without the upgrade. They prefer to use their source for parts because they make upwards of 30% on that brand. Lastly, they will charge you $50 for 2 rags and 1.00 worth of break fluid. My advise, go somewhere else for the same price.

I sincerely recommend Mike's Auto. They're always so great and easy to work with. They're direct…read moreand straightforward but also kind and willing to answer questions that car novices like me pester them with. I've only had a few oil changes and an inspection here, but they get me in wicked fast and get my car where it needs to be. The prices are totally fair so no complaints here.

They have always treated me well.I've not always been able to fix the issue that I was having…read morebecause it was computer problems. Even though they spent time on the vehicle.They did not charge me for what they couldn't fix. Mike is very fair and very reasonable and because some really great mechanics. And I am a good judge of that. Because I am a mechanic myself. I am just disabled and unable to do what I love. Michael also let you know Michael also, let you know, if the car is not really worth the money to put into it, he will let that decision be yours. They are real people here and won't steer you wrong. I have only had one issue just had the time to bring it back to correct the problem Mike and his son Shane were not working that day to address the issue and still haven't. My car 97 Oldsmobile Aurora is a bit of a pain to work on even the window regulator I had them install as there are 3 different positions to mount it and only one is correct. I will be using Mike's Auto again and wouldn't consider any other garage to work on my babies

Bottom line: I highly recommend this company. The value was excellent. They are honest and fair. I…read morewish they were based in Atlanta. If you want more information, I was in town for a ski trip (from Atlanta) when my wind shield wipers tore and I needed fast service with multiple snow storms predicted for my long drive. I was near this shop when I pulled in and asked if they could help and Scott and team at VIP tires and services really gave me a VIP service. I was on my way next to Ohio (long road trip) and super pressed for time when the team went above and beyond by replacing my wipers and double checking my fluids to give me extra peace of mind for the trip. Thanks again for your service! I appreciate you!

it has taken over a day and a half to get four tires. I made an appointment for 9 AM on Tuesday…read more VIP didn't touch the car. Apologies all over the place, "bring it in on Wednesday and we'll take you first." not even close. The staff treats customers like trash. While I was waiting three other customers were screwed over as well.

We were in a pinch with a tire issue and they were very helpful. Will definitely use them again…read more Good value

This is where I have most of my car repairs and maintenance performed. They have some good…read moremechanics who can do general repairs as well as tires. The specialty here is full size pickup trucks but that is probably because there are so many of them in this area. I have a Volvo and BMW and they can do most of the work on those. Prices are reasonable and it is easy to get an appointment. I'm pleased with the work they do for me.

During a recent business trip to Lake Placid, we ran into some unexpected transmission issues…read more After asking around, Hoffman's came highly recommended by several locals--enough that we stopped counting. Apparently, they operate almost entirely via text, which seems to be a post-COVID communication adaptation. I explained the situation via text with "Taylor"--though to this day, I'm still not sure if Taylor is a real person or just the automotive equivalent of Siri. I let him know we were only in town for a short time and asked if they could get us in ASAP. The response was quick and honest: "We don't do ASAP." Fair enough. That said, they did manage to get the vehicle in within 24 hours, which all things considered, was pretty ASAP. Unfortunately, the part we needed wasn't available through their usual sources. Fortunately, we sourced it ourselves through our dealer and had it overnighted. When it comes to car repairs, the old saying goes: You can have it good, cheap, or fast--pick two. Somehow, Taylor and the Hoffman's team managed to deliver all three. They got us in as fast as realistically possible, the work was solid (as evidenced by the fact that I'm typing this 1,000 miles later, well on our way back to Reno, NV), and the final bill came in nearly 15% under the original quote. That's a rare trifecta. Dealing with Hoffman's does come with a few quirks, but in the end, they're a small price to pay for honest, competent work--especially when you're far from home and just trying to get back on the road.

Don't double up your jobs…read more They were supposed to tow my car. They took another call after already putting my car on the truck My car didn't make it to the garage until it was too late in the day on a Friday to be serviced. And this was after I had already tipped the guy. Not like there are a lot of options when you call AAA. Just beware.

I was told yesterday that I had a nail embedded in my tire and since I am at least 150 miles away…read morefrom home it was in need of attention. Being Sunday not many places open for tire repair , but VIP was open. Staff were friendly , knowledgeable and helpful. I asked if it needed to be fixed and he recommended it due to the fact of my lengthy driving on the tire and causing more damage causing me to pay a bigger fee to repair it. I definitely recommend this business and will return for future needs.

Really appreciate the awesome service and support from the team at VIP in Burlington. Had an issue…read morewith the tire light coming on after hitting a pothole while on a long drive. Great guys! They were responsive and generally awesome during what seemed like a busy time in the shop. Their support of make-a-wish foundation is an added bonus.